Relevé des frais annuels de l entente de licence destinée à l enseignement postsecondaire

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1 Relevé des frais annuels de l entente de licence destinée à l enseignement postsecondaire AOÛT 2015 Les Instructions de Sélection de produit : Sélectionnez un seul modèle : Modèle ; Modèle par poste de travail; Modèle par poste de travail EMBALLER CALCUL INSTRUCTIONS : B. Calcule le Total A Emballé le Prix (TBP) en ajoutant les prix appropriés des produits choisis et le modèle d'évaluation approprié. C. Le Total A Emballé le Prix sera utilisé pour calculer les Frais annuels. Les Informations de Programme scolaire Relient As part of the compliance and annual order process, this worksheet must be sent to (for Europe, Middle East, Africa) or (rest of world). A. Place une marque dans le Modèle de colonne A Choisi la boîte des produits que vous souhaitez acheter OU choisir un Paquet de Valeur. Si un Paquet de Valeur n'est pas choisi, au moins quatre (4) les produits doivent être choisis. Vous ne pouvez pas utiliser le modèle de FTE dans calculer vos Frais annuels à moins que votre population de FTE dépasse votre compte de poste de travail. POUR EMPECHER DES RETARDS DANS TRAITER VOTRE ORDRE DE RENOUVELLEMENT, S'IL VOUS PLAIT SOUMETTRE VOTRE FACTURE D'ACHAT ET VOTRE FEUILLE DE TRAVAIL COMPLETEE ENSEMBLE MOBILE DEVICE LICENSE: Upon purchase of a license for Novell ZENworks Mobile Management, the following terms become part of Your ALA. To acquire a Mobile Device, You must purchase a license for each Mobile Device. To acquire a FTE license, you must purchase a license for all FTE. Subject to the terms and conditions of this Agreement, the license purchase authorizes You to install and use one copy of the Mobile Management Application on each Mobile Device (for an FTE license, for each Mobile Device used by an FTE person). This license allows You to use the Software solely to manage licensed Mobile Devices. You may not use or allow the use of the Software other than for Your own internal purposes. Mobile Device means each smartphone, tablet, laptop, netbook or other device with wireless capability: (1) on which any portion of the Software is installed or used, or (2) from which any portion of the Software is accessed. Mobile Management Application means the module included with the Software that is installed on a Mobile Device for management by the server Software. The Software may include a level of encryption data security for communications with Your platform. You assume full responsibility for the establishment of appropriate security measures to control access to the solution. Airtime services are not provided by or through Novell; You assume full responsibility for issues relating to use and the availability of airtime services. FTE LICENSE: Customer must purchase an FTE for each FTE. The number of Customer's FTEs shall be calculated as the sum of: (a) Faculty and Staff FTEs. For the prior academic year, the number of full-time faculty and staff plus the total number of hours worked by part-time faculty and staff in an average work week divided by 40; and (b) Student FTEs. For the prior academic year, the number of full-time students plus the total number of part-time student credit hours divided by the number of credit hours that Customer uses to identify full-time status. For Customers that declare a student FTE count in a report to an accreditation or governing board or a government agency, the student FTE account will be the greater of the calculation in subpart (b) above or the FTE count contained in such report. The FTE calculation for each category of faculty, staff, and students, must be demonstrated through a verifiable means that may include use of an audited annual report, an organization s human resource system, or the government website, government report, or other published report provided by Customer that shows accurate information. Upon mutual agreement of the source of the data used for the FTE calculations, Licensor will accept calculations based on the source that are up to one year old. (Tout hôpital que Novell autorise à acheter des produits en application de la présente ALA doit se conformer au barème de prix des postes de travail. Les écoles qui n achètent pas de produits pour l ensemble de l établissement doivent se conformer au barème de prix des postes de travail du service.) NOTE on SUSE: ALA offerings that include SUSE are available only for renewing customers. DESIGNATED AGREED UPON SOURCE OF DATA FOR FTE CALCULATION By signing below, Customer certifies that as of the date below, the information contained herein (or attached) is complete and accurate to the best of its knowledge. Customer Signature: Printed Name: Date:

2 Mobile Device Novell ZENworks Mobile Management Academic FTE Novell ZENworks Mobile Management 1-Device Academic Produits emballés ISM Value bundle includes: Identity Manager Standard Edition, Access Manager, Sentinel Log Manager 500 EPS, Identity Manager Integration Module for Database and Identity Manager Integration Module for Tools. ISM Value Bundle FTE Academic Identity Tracking Product Bundle Workstation Academic Novell Open Workgroup Suite Department Workstation Academic SUSE LINUX Enterprise Server/ZENworks Linux Management/Novell Linux Desktop Bundle (les comptes comme trois choix de menu de produit) Value I Bundle FTE Academic Value II Bundle FTE Academic Value II Bundle Workstation Academic Description de produit ISM Value Bundle Workstation Academic ISM Value Bundle Department Workstation Academic Identity Tracking Product Bundle also includes: Access Manager 4.0, Identity Manager Advanced Edition, Sentinel 6.1 Rapid Deployment Identity Tracking Product Bundle FTE Academic Identity Tracking Product Bundle Department Workstation Academic Novell Open Workgroup Suite Includes: Open Enterprise Server, GroupWise, Novell Vibe, ZENworks Configuration Management, ZENworks Endpoint Security Management (équivant à quatre produits choisis au menu) Novell Open Workgroup Suite FTE Academic Novell Open Workgroup Suite Workstation Academic SUSE Linux Enterprise Server/ZENworks Linux Management/SUSE Linux Enterprise Desktop Bundle FTE Academic SUSE Linux Enterprise Server/ZENworks Linux Management/SUSE Linux Enterprise Desktop Bundle Workstation Academic SUSE Linux Enterprise Server/ZENworks Linux Management/SUSE Linux Enterprise Desktop Bundle Department Workstation Academic *Le Value Bundle I comprend Open Enterprise Server, ZENworks Configuration Management, Identity Manager Standard Edition, GroupWise, and SUSE Linux Enterprise Server x86/amd64/intel64. Value I Bundle Workstation Academic Value I Bundle Department Workstation Academic *Le Value Bundle II comprend Open Enterprise Server, ZENworks Configuration Management, ZENworks Patch Management, ZENworks Linux Management, Identity Manager Standard Edition, GroupWise, SUSE Linux Enterprise Server x86/amd64/intel64. Des produits complémentaires peuvent être achetés moyennant un prix supplémentaire. Value II Bundle Department Workstation Academic Windows Value bundle includes: ZENworks Configuration Management, ZENworks Patch Management, ZENworks Asset Management and File Management Suite Windows Value Bundle I FTE Academic Windows Value Bundle I Workstation Academic Windows Value Bundle I Department Workstation Academic Modèle de produit $3.70 Mobile Device $ $ $ $ $ $ $ $ $ $49.00 Le modèle A Choisi Numéro de pièce Prix CAD $ $ $ $ $ $ $ $ $ #N/A $ $55.00 ZENworks Value Bundle includes: ZENworks Configuration Management, ZENworks Patch Management, ZENworks Asset Management and ZENworks Application Virtualization ZENworks Value Bundle FTE Academic ZENworks Value Bundle Workstation Academic ZENworks Value Bundle Department Workstation Academic BorderManager FTE Academic BorderManager Workstation Academic BorderManager Dept Workstation Academic Novell Cluster Services FTE Academic $ $ $ $ $ $ $1.50

3 Novell Cluster Services Workstation Academic Novell Cluster Services Department Workstation Academic Novell Dynamic File Services FTE Academic e- Novell Dynamic File Services Workstation Academic e- Novell Dynamic File Services Department Workstation Academic e- GroupWise FTE Academic $ $ $ $ $ $1.70 GroupWise Workstation Academic GroupWise Department Workstation Academic GroupWise - Exchange Coexistence FTE Academic Subscription Novell Messenger Academic FTE NetIQ Access Manager FTE Academic NetIQ Access Manager Workstation Academic NetIQ Access Manager Department Workstation Academic NetIQ Identity Manager Standard Edition FTE Academic NetIQ Identity Manager Standard Edition Workstation Academic NetIQ Identity Manager Standard Edition Department Workstation Academic NetIQ Identity Manager Advanced Edition FTE Academic NetIQ Identity Manager Advanced Edition Workstation Academic NetIQ Identity Manager Advanced Edition Department Workstation Academic NetIQ Identity Manager to NetIQ Identity Manager Advanced Edition Expansion Pack FTE Academic NetIQ Identity Manager to NetIQ Identity Manager Advanced Edition Expansion Pack Workstation Academic NetIQ Identity Manager to NetIQ Identity Manager Advanced Edition Expansion Pack Department Workstation Academic NetIQ Identity Manager + Roles Based Provisioning Module to NetIQ Identity Manager Advanced Edition Expansion Pack FTE Academic NetIQ Identity Manager + Roles Based Provisioning Module to NetIQ Identity Manager Advanced Edition Expansion Pack Workstation Academic NetIQ Identity Manager + Roles Based Provisioning Module 3.7 to NetIQ Identity Manager Advanced Edition Expansion Pack Department Workstation Academic NetIQ Identity Manager Integration Module for SharePoint and Office 365 FTE Academic NetIQ Identity Manager Integration Module for SharePoint and Office 365 Workstation Academic NetIQ Identity Manager Integration Module for SharePoint and Office 365 Department Workstation Academic NetIQ Identity Manager Integration Module for Salesforce.com FTE Academic $ $ $ $0.25 FTE $3.60 Workstation $19.00 Dept Workstation $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $7.30 NetIQ Identity Manager Integration Module for Salesforce.com Workstation Academic NetIQ Identity Manager Integration Module for Salesforce.com Department Workstation Academic $9.40 NetIQ Identity Manager Integration Module for Banner FTE Academic $ $7.30 NetIQ Identity Manager Integration Module for Banner Workstation Academic $9.40 NetIQ Identity Manager Integration Module for Banner Department Workstation Academic Novell Identity Manager Integration Module for Blackboard LMS FTE Academic $1.70 Novell Identity Manager Integration Module for Blackboard LMS Workstation Academic Novell Identity Manager Integration Module for Blackboard LMS Department Workstation Academic Novell Identity Manager Integration Module for GoogleApps FTE Academic Novell Identity Manager Integration Module for GoogleApps Workstation Academic Novell Identity Manager Integration Module for GoogleApps Department Workstation Academic NetIQ Identity Manager Integration Module for Database FTE Academic $ $ $ $ $ $1.70

4 NetIQ Identity Manager Integration Module for Database Workstation Academic NetIQ Identity Manager Integration Module for Database Department Workstation Academic NetIQ Identity Manager Integration Module for Tools FTE Academic NetIQ Identity Manager Integration Module for Tools Workstation Academic NetIQ Identity Manager Integration Module for Tools Department Workstation Academic NetIQ Identity Manager Integration Module for Mainframe for 800 Series MVS FTE Academic NetIQ Identity Manager Integration Module for Mainframe for 800 Series MVS Workstation Academic NetIQ Identity Manager Integration Module for Mainframe for 800 Series MVS Department Workstation Academic NetIQ Identity Manager Integration Module for Help Desk FTE Academic NetIQ Identity Manager Integration Module for Help Desk Workstation Academic NetIQ Identity Manager Integration Module for Help Desk Department Workstation Academic NetIQ Identity Manager Integration Module for Linux and Unix FTE Academic $ $ $ $ $ $ $ $ $ $ $ $2.70 NetIQ Identity Manager Integration Module for Linux and Unix Workstation Academic NetIQ Identity Manager Integration Module for Linux and Unix Department Workstation Academic NetIQ Identity Manager Integration Module for Linux and Unix User Settings FTE Academic NetIQ Identity Manager Integration Module for Linux and Unix User Settings Workstation Academic NetIQ Identity Manager Integration Module for Linux and Unix User Settings Department Workstation Academic NetIQ Identity Manager Integration Module for Message System FTE Academic $ $ $ $ $ $0.85 NetIQ Identity Manager Integration Module for Message System Workstation Academic NetIQ Identity Manager Integration Module for Message System Department Workstation Academic NetIQ Identity Manager Integration Module for Midrange FTE Academic $ $ $0.85 NetIQ Identity Manager Integration Module for Midrange Workstation Academic NetIQ Identity Manager Integration Module for Midrange Department Workstation Academic NetIQ Identity Manager Integration Module for Oracle Enterprise FTE Academic NetIQ Identity Manager Integration Module for Oracle Enterprise Workstation Academic NetIQ Identity Manager Integration Module for Oracle Enterprise Department Workstation Academic NetIQ Identity Manager Integration Module for PBX FTE Academic NetIQ Identity Manager Integration Module for PBX Workstation Academic NetIQ Identity Manager Integration Module for PBX Department Workstation Academic NetIQ Identity Manager Integration Module for SAP Enterprise FTE Academic NetIQ Identity Manager Integration Module for SAP Enterprise Workstation Academic NetIQ Identity Manager Integration Module for SAP Enterprise Department Workstation Academic NetIQ Identity Manager Integration Module for Scripting FTE Academic NetIQ Identity Manager Integration Module for Scripting Workstation Academic NetIQ Identity Manager Integration Module for Scripting Department Workstation Academic NetIQ LDAP Proxy Workstation Academic NetIQ LDAP Proxy Workstation Academic Workstation NetIQ LDAP Proxy Workstation Academic Department Workstation Novell Open Enterprise Server FTE Academic e $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $4.70 Novell Open Enterprise Server Workstation Academic e $24.00

5 Novell Open Enterprise Server Department Workstation Academic e- Novell Filr FTE Academic Novell Filr Workstation Academic Novell Filr Dept Workstation Academic Novell iprint Enterprise (Mobile & Desktop) FTE Academic Novell iprint Enterprise (Mobile & Desktop) Workstation Academic Novell iprint Enterprise (Mobile & Desktop) Dept Workstation Academic Novell iprint Mobile FTE Academic Novell iprint Mobile Workstation Academic Novell iprint Mobile Dept Workstation Academic Novell iprint Desktop FTE Academic Novell iprint Desktop Workstation Academic Novell iprint Desktop Dept Workstation Academic Privileged Account Manager FTE Academic Privileged Account Manager Workstation Academic Privileged Account Manager Department Workstation Academic NetIQ Sentinel for Log Management 500 EPS FTE Academic NetIQ Sentinel for Log Management 500 EPS Workstation Academic NetIQ Sentinel for Log Management 500 EPS Department Workstation Academic NetIQ Sentinel for Log Management 2500 EPS FTE Academic NetIQ Sentinel for Log Management 2500 EPS Workstation Academic NetIQ Sentinel for Log Management 2500 EPS Department Workstation Academic Novell Service Desk for ITIL Service Management FTE Academic Novell Service Desk for ITIL Service Management Workstation Academic Novell Service Desk for ITIL Service Management Department Workstation Academic Novell File Management Suite FTE Academic Novell File Management Suite for OES FTE Academic Novell File Reporter FTE Academic Novell Storage Manager FTE Academic Novell Vibe FTE Academic Novell Vibe Workstation Academic NetIQ SecureLogin FTE Academic NetIQ SecureLogin Workstation Academic NetIQ SecureLogin Department Workstation Academic NetIQ Sentinel Enterprise 500 EPS FTE Academic NetIQ Sentinel Enterprise 500 EPS Workstation Academic NetIQ Sentinel Enterprise 500 EPS Department Workstation Academic NetIQ Sentinel Enterprise 2500 EPS FTE Academic NetIQ Sentinel Enterprise 2500 EPS Workstation Academic NetIQ Sentinel Enterprise 2500 EPS Department Workstation Academic NetIQ Sentinel PCI-DSS Solution Pack FTE Academic NetIQ Sentinel PCI-DSS Solution Pack Workstation Academic NetIQ Sentinel PCI-DSS Solution Pack Department Workstation Academic NetIQ Sentinel Smart Plug-ins FTE Academic NetIQ Sentinel Smart Plug-ins Workstation Academic NetIQ Sentinel Smart Plug-ins Department Workstation Academic SUSE Linux Enterprise Desktop FTE Academic $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $1.40

6 SUSE Linux Enterprise Desktop Workstation Academic SUSE Linux Enterprise Desktop Department Workstation Academic SUSE Linux Enterprise Server for x86, AMD64 & Intel64 FTE Academic SUSE Linux Enterprise Server for x86, AMD64 & Intel64 Workstation Academic SUSE Linux Enterprise Server for x86, AMD64 & Intel64 Department Workstation Academic ZENworks Application Virtualization Professional Edition FTE Academic ZENworks Application Virtualization Professional Edition Workstation Academic ZENworks Application Virtualization Professional Edition Department Workstation Academic ZENworks Asset Management FTE Academic ZENworks Asset Management Workstation Academic ZENworks Asset Management Department Workstation Academic ZENworks Asset Management for Linux FTE Academic ZENworks Asset Management for Linux Workstation Academic ZENworks Asset Management for Linux Department Workstation Academic ZENworks Configuration Management FTE Academic ZENworks Configuration Management Workstation Academic ZENworks Configuration Management Department Workstation Academic ZENworks Endpoint Security Management FTE Academic ZENworks Endpoint Security Management Workstation Academic ZENworks Endpoint Security Management Department Workstation Academic Novell ZENworks Full Disk Encryption FTE Academic $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $3.70 Novell ZENworks Full Disk Encryption Workstation Academic Novell ZENworks Full Disk Encryption Department Workstation Academic Quand vous commandez ZENworks Patch Management, S'il vous plaît mentionnez le nombre de souscriptions si applicable. Vous nous remettez une clé par serveur. Si vous utilisez le produit sur plusieurs serveurs, il vous faudra acheter des souscriptions additionnelles. Par Exemple: Si vous avez 10,000 noeuds et 3 serveurs, vous avez besoin de 3 souscriptions et allez allouer le nombre de noeuds par serveur $ $31.00 Le Novell ZENworks la Pièce Direction Abonnement pour le Nombre de Windows d'abonnements nécessaires, si plus qu'un Quantité de noeuds par le serveur (les serveurs) ZENworks Patch Management 1-Device Subscription for Cross-Platform FTE Academic $1.90 ZENworks Patch Management 1-Device Subscription for Cross-Platform Workstation Academic $7.90 ZENworks Patch Management 1-Device Subscription for Cross-Platform Departmental Workstation de Academic service $9.70 ZENworks Suite FTE Academic $13.00 ZENworks Suite Workstation Academic ZENworks Suite Department Workstation Academic ZENworks Suite Extension for NOWS FTE Academic $ $ $9.70 ZENworks Suite Extension for NOWS Workstation Academic ZENworks Suite Extension for NOWS Department Workstation Academic $ $51.00 Prix total $

7 ATTESTATION DU CLIENT ET CALCUL DES FRAIS ANNUELS Calcul des frais annuel par poste de travail du service A. Nombre total de postes de travail Calcul des frais annuels par population A. Nombre total de personnes inscrites () B.Prix applicable par poste (voir sélection de produit et calcul de la solution groupée ci-dessus) C. Frais annuels (multipliez A par B) x $ B. Nombre total d'employés () C. Total de la population (additionnez les lignes A et B) = $ D. Prix applicable par personne (voir sélection de produit et calcul de la solution groupée ci-dessus) x $ E. Frais annuels (multipliez C par D) Montant affecté aux licences perpétuelles Montant affecté aux licences perpétuelles F. Frais annuels (ligne C ou E selon le cas) $ H. Frais annuels (ligne E ou G selon le cas) $ G. Facteur relatif aux licences (30 %) x 0.30 I. Facteur relatif aux licences (30 %) x 0.30 H. Montant affecté aux licences perpétuelles J.Montant affecté aux licences perpétuelles $ (multipliez F par G) (multipliez G par I) $ Informations clientèles Contact Principal Contact Secondaire Nom d'entreprise Adresse La ville, la Province Code Postal Contact Nom Téléphone Télécopieur Nom d'entreprise Adresse La ville, la Province Code Postal Contact Nom Téléphone Télécopieur Adresse Courriel Adresse Courriel Nomination de revendeur Options de Support Technique - Secteur Académique Les clients de Novell reçoivent du support technique selon le cycle de vie du support technique des produits Novell. Le cycle de vie du support technique des produits Novell définit la durée et le type de support technique que les clients peuvent s'attendre de recevoir tout au long du cycle de vie. Pour consulter une liste à jour des produits Novell et de leurs cycle de vie de support technique, veuillez vous référer à l'adresse suivante LES SERVICES DÉCRITS DANS LES PRÉSENTES SERONT RÉGIS PAR LES TERMES ET CONDITIONS DE L'ENTENTE DE SERVICES PRINCIPALE ( "MSA", MASTER SERVICE AGREEMENT) QUI PEUT ÊTRE CONSULTÉ À L'ADRESSE: Contact Principal Contact Secondaire Nom Titre Département Adresse Ville Province Code Postal Téléphone Télécopieur Adresse Courriel Nom Titre Département Adresse Ville Province Code Postal Téléphone Télécopieur Adresse Courriel Nomination de revendeur LES RABAIS ne s'appliquent pas A CEUX-CI ENTRETIENNENT ET OPTIONS DE SOUTIEN TECHNIQUES On-demand Training Description Numéro de Produit Qté Prix (CAD) Sous-Total Total On-demand Library 1-Year Academic $2, On-demand Training - Certified Linux Administrator Academic Bundle $ On-demand Training - Certified Linux Professional Academic Bundle $ On-demand Training - Certified Linux Engineer Academic Bundle $ On-demand Training - Introduction to SUSE Cloud for School/Academic $80.00

8 On-demand Library - Novell 1-Year Academic $1, On-demand Library - SUSE 1-Year Academic $1, On-demand Library - NetIQ 1-Year Academic Subscription $1, On-demand Training SUSE Linux Enterprise 10 1-User 1-Year Academic Subscription On-demand Training SUSE Linux Enterprise 11 1-User 1-Year Academic Subscription On-demand Training SUSE Linux Enterprise 12 1-User 1-Year Academic Subscription On-demand Training Management and Extensions 1-User 1-Year Academic Subscription On-demand Training ZENworks Suite 1-User 1-Year Academic Subscription On-demand Training GroupWise & Collaboration 1-User 1-Year Academic Subscription On-demand Training File & Networking Services 1-User 1-Year Academic Subscription $ $ $ $ $ $ $ On-demand Training Identity Management & Access Governance 1-User 1-Year Academic Subscription $ On-demand Training Access Management 1-User 1-Year Academic Subscription On-demand Training Security Management 1-User 1-Year Academic Subscription On-demand Training IT Operations Management & VolP 1-User 1-Year Academic Subscription On-demand Training Workload Management 1-User 1-Year Academic Subscription BrainShare Description $ $ $ $ Total $ Numéro de Produit Qté Prix (CAD) Sous-Total BrainShare Education Conference Academic Pass Single $1, Total $ SUSECon Description Numéro de Produit Qté Prix (CAD) Sous-Total SUSECon Full Access Academic Pass Single $ SUSECon Full Access Pass 3-Pack $1, SUSECon Full Access Academic Pass 5-Pack $3, Total $ Option Description Numéro de Produit Qté Prix (CAD) Sous-Total Academic Single Service Request - North America $ Academic 5 Service Request Pack - NA $3, Academic 10 Service Request Pack - NA $7, Academic 20 Service Request Pack - NA $13, Advantage 5 Service Request Pack for North America Advantage 10 Service Request Pack for North America $7, $15, Advantage Service 20 Service Request Pack-NA $27, Extended Support 5 Service Request Pack Novell Service Account Manager - North America Novell Onsite Support: 1 day (8 hours) + (Travel Expenses Extra) - N. America Novell Onsite Support: 1 day (8 hours) (+ Travel Expenses extra) - emergency, holidays, w/e - N. America $7, $13, $2, $3, Novell Tech Select Service Activation Kit $3, Novell Tech Select Service -- Renewal $3, Novell Professional Resource Suite: Standard Activation Kit $1, Novell Professional Resource Suite: Portal Advantage Activation Kit $2, Novell Professional Resource Suite: Electronic Activation Kit $1, Novell Software Evaluation and Development Library: Expanded Activation Kit $ Novell Software Evaluation and Development Library: Standard Activation Kit NetIQ Dedicated Support Engineer - North America NetIQ Service Account Manager - North America NetIQ Onsite Support: 1 day (8 hours) + (Travel Expenses Extra) - N. America NetIQ Onsite Support: 1 day (8 hours) (+ Travel Expenses extra) - emergency, holiday, w/e - N. America NetIQ Assigned Support Engineer - Canada NetIQ Primary Support Engineer - Canada NetIQ Additional 40 hours of Support Engineer time Canada SUSE Dedicated Support Engineer - North America SUSE Service Account Manager - North America SUSE Onsite Support: 1 day (8 hours) + (Travel Expenses Extra) - N. America SUSE Onsite Support: 1 day (8 hours) (+ Travel Expenses extra) - emergency, holidays, w/e - N. America SUSE Assigned Support Engineer - Canada SUSE Primary Support Engineer - Canada SUSE Additional 40 hours of Support Engineer time Canada $ $368, $13, $2, $3, $59, $107, $11, $368, $13, $2, $3, $59, $107, $11, Total:

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