Where to Get Help in Halton. Où trouver de l aide à Halton

Transcription

1 Where to Get Help in Halton Où trouver de l aide à Halton

2 Table of Contents Table des matières 3 Financial Assistance/Social Services Aide financière/services sociaux 3 Financial Assistance for Dental Treatment Aide financière pour services dentaires 4 Emergency Shelters Refuges d urgence 4 Housing Logement 5 Supportive Housing Programs Logement de Soutien 6 Supportive Housing Mental Health Logement de Soutien Santé mentale 7 Food Banks Banques d alimentation 8 Meals on Wheels Service de repas à domicile 8 Newcomers Information & Services Renseignements et services aux nouveaux arrivants 8 Where to Find a Doctor Où trouver un médecin 9 Crisis Intervention & Counselling Intervention en situation de crise et consultation 10 Bereavement Support Soutien au deuil 10 Sexual Assault & Domestic Violence Agression sexuelle et violence familiale 10 Addictions Toxicomanies 11 Legal Assistance Aide juridique 12 Transportation Services Services de transport 13 Children s Services Services à l enfance 14 Youth Jeunes 15 Seniors and Individuals with Disabilities Les ainés et les personnes handicapées 16 Long-Term Care Homes Établissements de soins de longue durée 17 Adult Day Programs Programmes de jour pour adultes 18 Provincial Information Renseignements provinciaux 18 Service Canada Information Information de Service Canada 19 Employment Resource Centres Centres de ressources en emploi 20 Services in French Services en français 20 Halton Information Providers Fournisseurs de renseignements de Halton 21 Community Information & Services Renseignements et services communautaires 22 Free Clothing Vêtements gratuits Financial Assistance/Social Services Aide financière/services sociaux Ontario Works (OW) Halton Region...Dial 311 or TTY Website... Ontario Works Interactive Voice Response Cheque inquiries Ontario Disability Support Program (ODSP) Toll free TYY Halton Consumer Credit Counselling (all of Halton) or Trillium Drug Assistance Program Financial Assistance for Dental Treatment Aide financière pour services dentaires TTY Website... Funding for dental treatment is available for those who qualify, including: Children/youth up to age 18 Adults receiving assistance through Ontario Works Adults with special needs Seniors Du financement pour les traitements dentaires est disponible pour les personnes admissibles. Y compris : Les enfants et les jeunes jusqu à l âge de 18 ans Les adultes qui reçoivent de l aide d Ontario au travail Les adultes ayant des besoins particuliers Les ainés 3

3 Emergency Shelters Refuges d urgence Emergency Shelter Program After hours call: Salvation Army Lighthouse Shelter Halton Women s Place Burlington 24 crisis line Burlington Intake Milton 24 hr crisis line Milton Intake Safe Beds Program (24 hour) Referral through Crisis Outreach & Support Team Halton (COAST) Good Shepherd Men s Centre Hamilton 135 Mary Street (must arrive by 7:00 p.m.) Good Shepherd Women s Centre Martha House Hamilton 20 Emerald St. South (must call first) Shifra Home Licensed Youth Maternity Home & Outreach Program (Under 21) Maison maternelle agréée pour les jeunes et programme d approche (pour les moins de 21 ans) Burlington 215 Pomona Avenue Website... Salvation Army Acton Burlington Georgetown Milton Oakville Lighthouse Shelter Housing Logement Services from Halton Region include: Housing Help Centre (HHC) is a listing and referral service for market rent accommodations in Halton Region. Housing Help Centre (HHC) est un service de listes de logement et d aiguillage pour le logement à loyer économique dans la région de Halton. Halton Access to Community Housing (HATCH) is a one-window access point for residents that want to apply for a social housing unit in Halton. Residents who complete the HATCH application form and are eligible for subsidy are placed on the HATCH waiting list until a unit becomes available. Halton Access to Community Housing (HATCH) est un point d accès à guichet unique destiné à la population locale qui veut faire une demande pour une unité de logement social à Halton. Les résidants qui remplissent le formulaire de demande de HATCH et sont admissibles à des subventions sont inscrits sur une liste d attente jusqu à ce qu une unité soit disponible. Halton Community Housing Corporation (HCHC) provides rent-gearedto-income and market rent housing to families, seniors, couples, single people and people with special needs. Halton Community Housing Corporation (HCHC) fournit du logement avec loyer proportionné au revenu et du logement à loyer économique aux familles, aux ainés, aux couples, aux célibataires, et aux personnes avec des besoins particuliers. Ontario Rental Housing Tribunal Supportive Housing Programs Logement de Soutien Provides help to frail seniors and individuals with disabilities to enable them to live independently in their own home. Fournit aux ainés de santé fragile et aux personnes handicapées de l aide qui leur permet de vivre de façon indépendante dans leur propre maison. Applications are processed through Halton Access to Community Housing (HATCH) and include: 4 5 Burlington Wellington Terrace... HATCH

4 Palmer Place... HATCH Bonnie Place... apply directly: or Halton Hills John Armstrong Terrace (Georgetown)... HATCH Lakeview Villa (Elizabeth Dr. Acton)... HATCH Georgetown Supportive Housing or Links2Care Supportive Housing (Acton) Milton The Bruce Apartments... HATCH Oakville Jean and Howard Caine Apartments... HATCH Oakville Senior Citizens Residence... HATCH Supportive Housing Mental Health Logement de Soutien Santé mentale Support & Housing Halton Community-based housing, mental wellness programs and support for people living with mental illness. Logement communautaire, programmes de santé mentale et soutien pour les personnes souffrant de maladies mentales. Burlington North Halton Oakville Summit Housing & Outreach Programs Acton Burlington Milton Bethany Residence, Burlington Grace House, Oakville Mill House, Acton Parkside, Acton York House, Acton Food Banks Banques d alimentation Acton Food Share (call first) Acton corner of 350 Queen St. & Churchill South Tuesdays 9:00 a.m. - 12:00 p.m. Fareshare Food Bank (call first) Oakville 1240 Speers Road, #6 Mondays 10:00 a.m. - 2:00 p.m. & Thursdays 3:00 p.m. - 7:00 p.m. Georgetown Bread Basket Georgetown 55 Sinclair Ave, #12 Wednesdays & Saturdays 9:00 a.m.-12:00 p.m. Kerr Street Market (call first) Oakville 484 Kerr Street Partnership West Burlington 1254 Plains Rd East, #1A Mon-Thurs 9:00 a.m.- 12:00 p.m. & Sat 9:00 a.m.- 12:00 p.m. Salvation Army Acton 114 Mill St. E (call first) Burlington 1800 Appleby Line, Unit (call first) Georgetown 271 Mountainview S (call first) Milton 100 Nipissing Rd. # (call first) Oakville 1225 Rebecca St (call first) Safetynet (call first) Food Box Program Programme de paniers d aliments Provides fresh fruits & vegetables for minimal fee, pick up only Fournit des fruits et légumes frais à un prix modique, pour la cueillette uniquement. Good Food Box Program Holy Cross Lutheran Church Burlington 3455 Lakeshore Road (Sept. - June, 4th Friday of each month) Halton Fresh Food Box North Halton 4th Tuesday of each month South Halton 3rd Tuesday of each month Website

5 Meals on Wheels Service de repas à domicile Fees apply (subsidies may be available) Des frais sont applicables (des subventions peuvent s appliquer) Acton (Links2Care) Burlington (Canadian Red Cross) Georgetown (Links2Care) Oakville (Kiwanis) Newcomers Information & Services Renseignements et services aux nouveaux arrivants Halton Multicultural Council Settlement, Immigration and Translation services Services d installation, d immigration, et de traduction Burlington 860 Harrington Court, Unit ext. 281 Milton 400 Bronte St. S., Unit 101-A North Oakville 380 Dundas, #D11 (Longos Plaza) Oakville Speers Rd Website... Welcome Wagon Information and services in your community Renseignements et services dans votre communauté Website... Where to Find a Doctor Où trouver un médecin Call 211 or visit Family Physician Info Line Burlington ext Georgetown ext Milton ext Oakville ext Find a Doctor Service - College of Physicians & Surgeons of Ontario ext. 603 Website... Walk-In Clinics...Dial 211 for a local listing Crisis Intervention & Counselling Intervention en situation de crise et consultation Burlington Counselling & Family Services Crisis Outreach & Support Team Halton (COAST) (24 hour) Canadian Mental Health Association Acton Burlington Milton Oakville Halton Family Services (all of Halton) or Halton Trauma Centre or Lesbian/Gay/Bi-Sexual Youth Line North Halton Distress Centre Oakville Distress Centre Telecare Burlington Distress (24 hour) North Halton Mental Health Clinic Acton 19 Willow Street Georgetown 93 Main Street South ext Milton 217 Main Street East Reach Out Centre for Kids (ROCK) Crisis Line (24 hours) Sexual Assault & Violence Intervention Services of Halton (SAVIS) Crisis Line (Services for men and women) or Teen Crisis Line (24 hour) The Women s Centre 1515 Rebecca St., Ste. 229 (Hopedale Mall)

6 Bereavement Support Soutien au deuil Acclaim Health Bereavement Support North Halton ext South Halton ext Bereaved Families of Ontario Halton/Peel or Burlington/Hamilton Lighthouse Program for Grieving Children Suicide Survivors Wellspring Halton/Peel (Cancer loss) Sexual Assault & Domestic Violence Agression sexuelle et violence familiale Sexual Assault & Violence Intervention Services of Halton (SAVIS) Crisis Line (Services for men and women) Ligne de crise (services pour hommes et femmes) or Halton Women s Place Burlington 24 hr. crisis line Burlington Intake Milton 24 hr. crisis line Milton Intake Nina s Place ext Crisis: visit local hospital (services for men, women and children) Crise Visite à l hôpital local (services pour hommes, femmes et enfants) Addictions Toxicomanies ADAPT (alcohol, drugs, and gambling) Burlington Milton North Halton Oakville Alcoholics Anonymous Acton (Guelph) or Burlington/Oakville Hamilton/Burlington Milton ALANON & ALATEEN or Meeting information DART Drug and Alcohol Registry of Treatment (24 hour) FAST (Drug and Alcohol Registry of Treatment) Hope Place ECD Early Childhood Development Outpatient program for pregnant & parenting mothers. Programmes pour les malades externes pour les femmes enceintes et les mères. Hope Place Centres Halton Recovery House (Men s Treatment Centre) or Hope Place Women s Treatment Centre or Sexual Health & Needle Exchange Program or ext Halton Region Health Department Mobile Outreach South Halton North Halton Burlington 5353 Lakeshore Rd. # 2 Weekdays, 8:30 a.m. - 4:30 p.m. Milton 217 Main St. # 13 Wednesdays, 1:30 p.m. - 5:00 p.m. Acton 372 Queen St. Tuesdays, 11:00 a.m. - 5:00 p.m. Georgetown 93 Main St. South Wednesdays, 1:30 p.m. - 5:00 p.m. Legal Assistance Aide juridique Halton Community Legal Services Halton Hills South Halton Legal Aid Ontario or

7 Legal Aid Clinics (free) Burlington - YMCA 500 Drury Lane - Mondays 7:00 p.m. - 9:00 p.m. Oakville - Salvation Army Rebecca St. - Wednesdays 7:00 p.m. - 9:00 p.m. Family Law Information Centre Free Legal Advice (drop in) Milton Courthouse Steeles Ave. East Room 216 Mon - Fri - 9:30 a.m. - 4:00 p.m. Ministry of Attorney General Child Support Guidelines Website... Transportation Services Services de transport Burlington Transit Oakville & Milton Transit GO Transit or Accessible Transit Available to those who are physically unable to use public services. Registration required. Pour les personnes physiquement incapables d utiliser les transports en commun. L inscription est requise. Burlington Handi-van Canadian Red Cross Halton Hills Activan ext Milton Accessible Transit ext Oakville Care-A-Van Ministry of Transportation - Driver & Vehicle Licensing Office Burlington East Fairview St Burlington West Brant Street, Unit 26A Georgetown - 28 Main Street South Milton Main Street East Oakville Cross Ave., Unit A Children s Services Services à l enfance Ask for Children s Health Information Line Services for infants and children from Halton Region include: Les services pour les enfants en bas âge et les enfants de la région de Halton comprennent : Halton Child Care Subsidy Healthy Babies Healthy Children Children s Health Information Baby and Parent Health Canada Child Tax Benefit (CCTB) Universal Child Care Benefit (UCCB) Family Responsibility Office (FRO) Info Line Customer Service Enforcement Centre Halton Children s Aid Society or Halton Child Care Resources or Website... Kids Help Phone (24) hours Our Kids Network Neighbourhood Hubs Acton 69 Acton Blvd Burlington Holy Rosary School, 261 Plains Rd. E West Milton Our Lady of Victory School, 540 Commercial St Website... Reach Out Centre for Kids (ROCK) (24 hour Crisis Line) Reach Out Centre for Kids - Ontario Early Years Centres (0-6yrs) Burlington 710 Cumberland Ave (call for more site locations) North Halton 410 Bronte St. South, Milton (call for more site locations) Oakville 461 North Service Rd., Unit 17 (call for more site locations)

8 Safetynet Children & Youth Charities (call first) 226 Randall St. Ste Oakville Free clothing, tutoring and music programs up to 18 years of age. Vêtements, tutorat, et programmes de musique gratuits jusqu à l âge de 18 ans. Website... Youth Jeunes Services from Halton Region include: Youth Employment Preparation Program (YEPP) Website... Halton Children s Aid Society or Halton Organization for Pride and Education HOPE or LGBTQ Website... Reach Out Centre for Kids (ROCK) (24 hour Crisis Line) Burlington Pearl St Walk-in counselling Wednesdays 12:00 p.m. - 6:30 p.m. Oakville Kerr St. # Walk-in counselling Tuesdays 12:00 p.m. - 6:30 p.m. Milton 400 Bronte St. South, Walk-in counselling Wednesdays 12:00 p.m. - 6:30 p.m. Safetynet Children & Youth Charities (call first) 226 Randall St. Ste 101 Oakville Free clothing, tutoring and music programs up to 18 years of age. Vêtements, tutorat, et programmes de musique gratuits jusqu à l âge de 18 ans. Website... Sexual Health Program Teen Education and Motherhood TEAM Halton District School Board (pregnant teens & young mothers who have not finished high school) Conseil scolaire du district de Halton (adolescentes enceintes et jeunes mères qui n ont pas terminé leurs études secondaires) Burlington ext. 229 Georgetown Milton Oakville YMCA Career Development or Drury Lane Burlington Youth Centres Burlington Velocity Youth Centre 3230 Fairview St (Prospect St. between Dynes Rd. & Cumberland Ave) Acton Off The Wall Youth Centre 47 Mill St. E Georgetown Open Door Youth Centre 60 Guelph St. (Basement) Oakville The Youth Centre, 177 Cross Ave. Unit Seniors and Individuals with Disabilities Les ainés et les personnes handicapées Assistive Devices Program Community Care Access Centre (CCAC) Burlington/Hamilton or Oakville/North Halton or Website... Halton Seniors Helpline Mon Fri, 11:00 a.m. 2:00 p.m. Halton Support Services or Support services for children & adults with developmental disabilities and their families. Services de soutien aux enfants et aux adultes ayant des déficiences développementales, et à leurs familles

9 Links2Care (formerly Halton Helping Hands) In-home support for seniors and individuals with disabilities. Soutien à domicile pour les ainés et les personnes handicapées. North Halton Oakville or Seniors INFOLine - Service Ontario Long-Term Care Homes Établissements de soins de longue durée Community Care Access Centre CCAC Burlington/Hamilton or Oakville/North Halton or (Call for information regarding placement applications) (Appelez pour obtenir de l information au sujet des demandes de placement) Website... Burlington Billings Court Manor Brant Centre Brantwood Lifecare Centre Burloak Long-Term Care Facility Creek Way Village (Halton Region)...Dial 311 or Cama Woodlands Hampton Terrace Care Centre Village of Tansley Woods Mount Nemo Christian Nursing Home Maple Villa Nursing Home Halton Hills Bennett Health Care Centre Extendicare Halton Hills Milton Allendale (Halton Region)...Dial 311 or Oakville Post Inn Village (Halton Region)...Dial 311 or TTY The Waterford Wyndham Manor Long-Term Care Centre Northridge Long-Term Care Centre West Oak Village Long-Term Care Centre Long-Term Care Home Concerns call: Service Ontario - Ministry of Health & Long-Term Care ACTION Line 7 days a week, 8:30 a.m. - 7:00 p.m Adult Day Programs Programmes de jour pour adultes Provides therapeutic and socialization for adults with special needs. Offers relief to caregivers. (*indicates programs designed to meet needs of persons with Alzheimer s or memory problems) Fournit des services thérapeutiques et de socialisation aux adultes qui ont des besoins particuliers. Offre la relève aux soignants. (*indique des programmes conçus pour répondre aux besoins des personnes affectées par la maladie d Alzheimer ou par des problèmes de mémoire) To apply call: Community Care Access Centre (CCAC) Burlington/Hamilton or Oakville/North Halton or Website... *Acclaim Health Alzheimer Senior s Day Programs Oakville Burlington Toll Free

10 *Friends Landing/Milton Place Halton Region s Day Programs...Dial 311 or S.E.N.A.C.A. Seniors Day Program Oakville (Bond St.) Oakville (Dundas St.) Seniors Activation Maintenance Program SAM Joseph Brant Wellness House Provincial Information Renseignements provinciaux Service Ontario or Ontario Ministry of Labour General Inquiries Employment Standards Occupational Health & Safety Ontario Ministry of Health and Long-Term Care Birth Certificate Long Form or Office of the Registrar General P.O. Box Red River Road Thunder Bay, ON P7B 6L8 Health Card or Oakville Dorval Crossing Mall North Service Rd West, Unit P5030 Hamilton 119 King St West, 10th Floor Telehealth Ontario Trillium Drug Assistance Program Service Canada Information Information de Service Canada O-Canada Canada Customs and Revenue Agency Individual Income Tax Canada Pension Plan/Old Age Security Citizenship & Immigration Canada/ Permanent Resident Card Employment Insurance Inquiries Passport Canada Service Canada Locations Burlington 440 Elizabeth Street, 1st Floor Georgetown 232 Guelph Street, 1st Floor Milton 310 Main Street East Oakville 117 Cross Ave, Unit B5 Website... Employment Resource Centres Centres de ressources en emploi Burlington Employment Resource Centre ext. 140 The Centre for Skills Development & Training 860 Harrington Court Website... Oakville Employment Resource Centre ext.121 The Centre for Skills Development & Training 465 Morden Road, Unit 109 Website... Milton Employment Partner Centre The Centre for Skills Development & Training 550 Ontario St., South, Unit 203 Website... Georgetown Employment Resource Centre or ext. 109 The Centre for Skills Development & Training 184 Guelph Street Website... Acton Employment Resource Centre Mill St. E. Job Connect (Sheridan College) ext

11 VPI Gateway to access government funded programs and training. Point d accès aux programmes et aux formations subventionnées par le gouvernement. Burlington, 3050 Harvester Rd. # Oakville, 476 Morden Road, # Georgetown, 235 Guelph St, # Milton, 420 Main Street, # YMCA Career Development & Learning Centre Burlington 500 Drury Lane, lower level Website... Services in French Services en français Centre De Ressources D emploi Francophone rue Brant #43-A - Burlington SOS Femmes (24 hours) Halton Information Providers Fournisseurs de renseignements de Halton Local community services information Renseignements sur les services communautaires locaux Services from Halton Region include: Government Information Centre...DIAL 311 Halton Government Services...DIAL 311 Community Information...DIAL 211 Halton Information Providers Database Website... Information Burlington...DIAL 211 Information Halton Hills...DIAL 211 Information Milton...DIAL 211 Information Oakville...DIAL 211 Community Information & Services Renseignements et services communautaires Adult Learning Network Literacy Burlington Literacy North Halton Literacy Oakville Halton Organization for Pride and Education HOPE or LGBTQ Website... Links2Care Community Support Program Advocacy, assistance & income tax support for adults. Représentation, aide, et soutien à l impôt sur le revenu pour les adultes. Society of Saint Vincent de Paul (local churches) Short term emergency assistance while clients are connected with local social service agencies. Aide d urgence à court-terme pour les clients en contact avec des organismes de services sociaux locaux. Acton St. Joseph s Burlington (all parishes) St Gabriel s Holy Rosary St. John s The Baptist St. Paul the Apostle St. Patrick s St. Raphael s Georgetown Holy Cross Milton Holy Rosary Oakville St. Andrew s St. Dominic s St. Matthew s St. Michael s Mary Mother of God Holy Trinity The Women s Centre Rebecca St., Suite 229 (Hopedale Mall) 20

12 Free Clothing Vêtements gratuits Clothing Works (referral only) (For women re-entering the workforce) (Pour les femmes retournant sur le marché du travail) Compassion Society Plains Rd. East Unit #5 - Burlington Website... Friends for Success (referral only) Website... Good for Nothin Store Southside Community Church, 2850 Derry Rd. W. - Milton Website... Safetynet (call first) Randall St., Suite Oakville 22

13 Dial... Composez Community Information For information and referral to community services in Halton. Pour d information sur la Communauté Pour plus d information et renvoi aux services de la communauté d Halton, visitez Halton Government Services For access to regional and local municipalities in Halton, Halton District and Halton Catholic District School Boards, and Halton Regional Police Service. Pour d accès aux seigneuries régionaux et locaux d Halton, le District d Halton et le Conseil Scolaire de District Catholique d Halton, et le Service de Police régionale d Halton. 911 Emergency Services For police, fire or medical EMERGENCIES. En cas D URGENCE médicale, d incendie et pour les services policiers. 211, 311 and 911 services are available in more than 170 languages. Les services de 211, 311 et 911 sont disponibles en plus de 170 langues. 311 Un coup de fil peut faire tout! For additional copies of Where to Get Help in Halton, contact: Pour d autres exemplaires communiquez avec : Halton Region Dial 311 or Toll free HALTON ( ) TTY Social & Community Services Supporting Communities. Improving Lives. Working in Partnership. Contains 100% post consumer fibre. August 2009 SCS-09011