Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux futures efficaces et flexicure

Transcription

1 futures efficaces et flexicure LLP ES-LEONARDO-LMP 1

2 LMP) Information sur le projet Titre: Code Projet: Année: 2013 Type de Projet: Statut: Pays: Accroche marketing: Résumé: Description: Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux futures efficaces et flexicure LLP ES-LEONARDO-LMP Développement d'innovation Accordé EU-Projets centralisés Cette alliance des compétences vise à créer une nouvelle figure professionnelle pour le secteur du commerce de détail: le gestionnaire Future Retail pour les PME efficaces et flexicure (furm). This Skills Alliance aims at creating a new professional figure for the Retail Trade sector: the Future Retail manager for efficient and flexicure SMEs (FURM), endowed with innovative management skills, tools and intervention methods needed in order to face the main trends affecting the sector during the current crisis: (1)Globalisation; (2)Mass customisation and Lifestyle changes; and (3)Labour flexibility. The FURM will be able to create learning conducive environments at the workplace, properly coordinating workers in a Flexicure way, balancing lean thinking with a developmental approach to HR management and improving the image of the sector. Thus resulting in improved working conditions in the retail sector, and in the creation of preconditions to attracting and retaining a future workforce. - Development of sectoral methods for anticipation of skills needs; - Identification of the new skills for Future Retail Managers; - Designing and implementation of specific initiatives that stimulate sector SMEs to invest in training and flexicurity; - Development of a new model of training provision within an overall lifelong learning strategy for the retail sector, taking into account barriers existing among SMEs; - Set-up of the EQF of the new professional figure of the FURM, endowed with more advanced skills needed to: (1)quickly pick up new trends, explore new markets and channels, invest in customer relations, (2)providing attractive working conditions as well as learnconducive and flexicure environments; (3)organise the retail process to better manage mass customisation and lifestyle changes; - Developing flexible devices for validation, transfer and recognition of learning outcomes, using ECVET principles; - Development of the Info-Formative Toolkit for the new FURM with a strong use of simulation and blended learning modalities; - Piloting the training on at least 120 FURMs; - Set up of an European Peer-Development Network for FURMs. Thèmes: Sectors: Types de Produit: *** Marché du travail *** Formation tout au long de la vie *** Validation, transparence, certification *** Entreprise, TPE, PME ** TIC ** Orientation professionnelle ** Formation continue ** Formation initiale * Utilisation et diffusion de résultats * Étude interculturelle * Développement durable *** Commerce; Réparation d`automobiles et de Motocycles *** Enseignement Programme/curriculum Site Internet Méthodes d'évaluation Procédure pour l'analyse et le pronostic des besoins de la formation professionnelle 2

3 LMP) Information sur le projet Information sur le produit: Contracts: Contracts promoter/ agency, promoter/partners Logical Framework Analysis of the project:tool for planning and managing the project Transnational coordination meetings Project development reports Page Web du projet: 3

4 LMP) Contractant du projet Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: BIC Albacete Albacete Castilla La Mancha ES-Espagne Autres Personne de contact Nom: Adresse: Ville: Pays: Téléphone: Fax: Site internet: Javier Rosell Parque Empresarial Campollano, Avenida Cuarta, nº3 Albacete ES-Espagne

5 LMP) Coordinateur Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: BIC Albacete Albacete Castilla La Mancha ES-Espagne National Agency Personne de contact Nom: Adresse: Ville: Pays: Téléphone: Fax: Site internet: Javier Rosell Perez ES-Espagne

6 Partenaire Partner 1 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Maison de la Promotion Sociale Artigues-près-Bordeaux Aquitaine FR-France National Agency Partner 2 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: European Masters of Skilled Crafts Ltd Oslo Oslo Og Akershus NO-Norvège National Agency Partner 3 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: - - Dobrich Severoiztochen BG-Bulgarie National Agency Partner 4 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: CIAPE - Centro Italiano per l'apprendimento Permanente Roma Lazio IT-Italie National Agency 6

7 Partenaire Partner 5 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: European Retail Academy - Förderverein e. V. Rösrath Cologne DE-Allemagne National Agency 7

8 Produits Contracts Logical Framerwork Analysis of the project Transnational coordination meetings Project development reports Guidelines for research and reporting Anticipating skills in retail trade A strategy for future knowledge intensive and flexicure retail SMEs EQF of the Retail Manager for Efficient and Flexicure SMEs Validating Retail Managers previous knowledge, skills and attitudes Info-training toolkit for Retail Managers Methodology and tools for quality management Internal evaluation sessions Evaluation reports Informal learning validation device workshop Training contents testing workshop Project logo Dedicated portal Project newsletters 10 Competitive advantages Knowledge intensive retail SMEs Exploitation meetings Peer Developmental Network Final Exploitation Conference 8

9 Produit 'Contracts' Titre: Contracts Type de Produit: Autres Texte marketing: Contracts/promoter, agency, promote/parters Description: Contracts and agreements between promoter/ LDV agency, promoter/partners End users Members of the consortium Media paper (number of copies as required) Langues de produit: anglais 9

10 Produit 'Logical Framerwork Analysis of the project' Titre: Logical Framerwork Analysis of the project Type de Produit: Méthodes d'évaluation Texte marketing: Tool for planning and managing the project Description: This tool is particularly suitable to evaluate project coherence, and to ease the identification of indicators for monitoring and evaluating the impact of implemented actions. The application of this tool enables the promoter to easily identify possible gaps as regards to the presented proposal. End users Members of the consortium Media electronic publication Langues de produit: 10

11 Produit 'Transnational coordination meetings' Titre: Transnational coordination meetings Type de Produit: Autres Texte marketing: Transnational coordination meetings Description: 4 Transnational coordination meetings will be organised. In particular: Months 2 (hosted by partner 1), 10 (hosted by partner 2), 17 (hosted by partner 3) and 24 (hosted by partner 4). End users members of the consortium + relevant local stakeholders interested Duration 2 days each Number of participants 2 for each partner + 3 Transnational virtual meetings will be organised. In particular: May 2013; Nov 2013; Jul One week after each meeting the minutes will be drafted by the hosting partner and circulated among the partnership. Langues de produit: 11

12 Produit 'Project development reports' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Project development reports Type de Produit: Autres Texte marketing: Project development reports Description: Reporting to the Agency the development of the activities, according to specific requests. At least 2 reports will be drafted: the intermediate and the final one. Reporting activities will be implemented by the project coordinator, with the support of each partner. End users members of the consortium + stakeholders (public parts) Media As requested Langues de produit: anglais product files Public Part Progress Report 2013_5386_PR_RETAIL_pub.pdf

13 Produit 'Guidelines for research and reporting' Titre: Guidelines for research and reporting Type de Produit: Autres Texte marketing: Methodology and tools for research and reporting Description: The main tools according to which the research will be realised in the different countries. Indications for a proper conduction + Guidelines for reporting. End users members of the consortium Media electronic based, 15pp Language EN Langues de produit: anglais 13

14 Produit 'Anticipating skills in retail trade' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Anticipating skills in retail trade Type de Produit: Description de nouveaux métiers Texte marketing: e-report/tools Description: A report containing: A description of the new skills needed by Future Retail Managers References to main sectoral observatories/ associations at different national levels and at European level and a list of contact person (20-30 in total) Main 10 evidence based advantages deriving from managing SMEs in a knowledge intensive and flexicure way Most effective 4 learning methods and forms supporting decentralised, self-directed and efficient learning more independently in time and space A questionnaire for sectoral SMEs in order to identify main needs and kind of support needed in order to become efficient and flexicure End users sectoral VET associations; consultants; project stakeholders Media electronic based Langues de produit: anglais product files Anticipating skills in retail trade 2.2 Abstract_New_skills_BG.pdf Abstract_New_skills_BG 2.2 Abstract_New_skills_DE.pdf Abstract_New_skills_DE 2.2 Abstract-New-skills_ES.pdf Abstract-New-skills_ES 2.2 Abstract_New_skills_FR.pdf Abstract_New_skills_FR 2.2 Abstract_New_Skills_IT.pdf Abstract_New_Skills_IT 2.2 Anticipating_skills_Abstract_Desk_Research_.docx Anticipating skills in Retail trade.pdf

15 product files

16 Produit 'A strategy for future knowledge intensive and flexicure retail SMEs' Titre: A strategy for future knowledge intensive and flexicure retail SMEs Type de Produit: Autres Texte marketing: e-report Description: A report deriving from the collation of results obtained at the different national levels. Description of the profile of the new Retail manager, analysed in the view of opportunities and constraints characterising the European retail sector. A compendia illustrating the main tasks/competencies needed by Retail managers in order to: (1) quickly pick up new trends, explore new markets and channels, invest in customer relations, (2) providing attractive working conditions as well as learnconducive and flexicure environments; (3) organise the retail process to better manage mass customisation and lifestyle changes; main barriers/incentives met by companies in introducing innovative learning methods within the retail sector; main evidence based advantages of managing SMEs in a knowledge intensive and flexicure way; possible incentives that could motivate companies to invest in training. End users sectoral VET associations; consultants; project stakeholders Media electronic based Langues de produit: anglais product files A strategy for future knowledge intensive and flexicure retail SMEs 2.3 Abstract_Strategy_BG.pdf Abstract_Strategy_BG 2.3 Abstract_Strategy_DE.pdf Abstract_Strategy_DE 2.3 Abstract-Strategy_ES.pdf Abstract-Strategy_ES 2.3 Abstract_Strategy_FR.pdf Abstract_Strategy_FR 2.3 Abstract_Strategy_IT.pdf Abstract_Strategy_IT 2.3 A strategy_future_knowledge_abstract_comparative_report_.docx

17 product files 2.3 Strategy future knowledge intensive flexicure retail SMEs.pdf

18 Produit 'EQF of the Retail Manager for Efficient and Flexicure SMEs ' Titre: EQF of the Retail Manager for Efficient and Flexicure SMEs Type de Produit: Programme/curriculum Texte marketing: European Qualification Framework Description: The new European Qualification Framework of the Retail Manager for Efficient and Flexicure SMEs, in terms of punctual definition of knowledge, skills and competencies to be owned in order to be able to (1) quickly pick up new trends, explore new markets and channels, invest in customer relations, (2) providing attractive working conditions as well as learnconducive and flexicure environments; (3) organise the retail process to better manage mass customisation and lifestyle changes at European level. Langues de produit: anglais product files EQF of the "Retail Manager for Efficient and Flexicure SMEs" 3.1 EUFURM preamble_bg.pdf EUFURM preamble_bg 3.1 EUFURM preamble_de.pdf RETAIL ECVET matrix v1.0 IT 3.1 EUFURM preamble_en.pdf EUFURM preamble_en 3.1 EUFURM preamble_es.pdf EUFURM preamble_es 3.1 EUFURM preamble_fr.pdf EUFURM preamble_fr 3.1 EUFURM preamble_it.pdf EUFURM preamble_it 3.1 RETAIL ECVET matrix v1.0 BG.pdf RETAIL ECVET matrix v1.0 BG 3.1 RETAIL ECVET matrix v1.0 DE.pdf RETAIL ECVET matrix v1.0 DE 18

19 product files 3.1 RETAIL ECVET matrix v1.0 EN.pdf RETAIL ECVET matrix v1.0 EN 3.1 RETAIL ECVET matrix v1.0 ES.pdf RETAIL ECVET matrix v1.0 ES 3.1 RETAIL ECVET matrix v1.0 FR.pdf RETAIL ECVET matrix v1.0 FR 3.1 RETAIL ECVET matrix v1.0 IT.pdf RETAIL ECVET matrix v1.0 IT 3.1 RETAIL ECVET matrix v1.0 NO.pdf RETAIL ECVET matrix v1.0 NO

20 Produit 'Validating Retail Managers previous knowledge, skills and attitudes' Titre: Validating Retail Managers previous knowledge, skills and attitudes Type de Produit: Autres Texte marketing: Device for validation, transfer and recognition of learning outcomes, based on ECVET principles Description: Device for validation, transfer and recognition of learning outcomes, enabling European VET and counselling organisations to recognise competences and skills already owned by Retail Managers, so validating prior learning outcomes and focusing further training activities on missing skills. Langues de produit: anglais 20

21 Produit 'Info-training toolkit for Retail Managers' Titre: Info-training toolkit for Retail Managers Type de Produit: Matériel d'apprentissage Texte marketing: e-handbook Description: This handbook will be a support for retail-managers wishing to develop the future skills needed by the labour market. They will find specific motivational, informative, formative and operative material, in terms of solutions (e-how approach) for implementing innovative HR management strategy, and for transforming retail companies into Learnconducive, Flexicurity, and Efficiency oriented workplaces. 60pp. Langues de produit: anglais product files Info-training toolkit for Retail Managers 5.1 INFO Training Toolkit EN.pdf INFO Training Toolkit EN 21

22 Produit 'Methodology and tools for quality management' Titre: Methodology and tools for quality management Type de Produit: Autres Texte marketing: Methodology and tools for quality management Description: Methodology and tools (questionnaires) for quality management and evaluation End users members of the consortium Media electronic based Langues de produit: anglais 22

23 Produit 'Internal evaluation sessions' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Internal evaluation sessions Type de Produit: Autres Texte marketing: Internal evaluation sessions Description: Periodic evaluation sessions for monitoring project process and internal communication in respect of foreseen standards. Langues de produit: anglais 23

24 Produit 'Evaluation reports' Titre: Evaluation reports Type de Produit: Autres Texte marketing: Evaluation reports Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Description: Periodic Evaluation reports in English language: 1 intermediate (in the middle of the project lifespan), 1 final (at project conclusion). They will be jointly discussed during the transnational meetings. End users members of the consortium Media electronic based Langues de produit: anglais 24

25 Produit 'Informal learning validation device workshop' Titre: Informal learning validation device workshop Type de Produit: Autres Texte marketing: Virtual workshop Description: Virtual workshop with relevant international stakeholders (at least 10): Circulation of the EQF with the aim of defining a methodology for validation, transfer and recognition of learning outcomes. Reporting the results Langues de produit: 25

26 Produit 'Training contents testing workshop' Titre: Training contents testing workshop Type de Produit: Autres Texte marketing: Testing session Description: Testing session with relevant SMEs for the validation of the Training contents and definition of the amendments (half day, at least 10 participants) Langues de produit: 26

27 Produit 'Project logo' Titre: Project logo Type de Produit: Autres Texte marketing: Project logo Description: A winning logo spreading the idea of the project Langues de produit: product files Retail Logo RETAIL_LOGO_FINAL.jpg

28 Produit 'Dedicated portal' Titre: Dedicated portal Type de Produit: Site Internet Texte marketing: Web site Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Description: A dedicated portal containing all the tools and the approach elaborated. This will allow project managers, companies and employees to upload new contents and add good practices via the Peer Network session. Target: Chambers of commerce; SMEs; entrepreneurs; working adults; education and training institutes; trainers and consultants; associations of companies; social parties; all the project stakeholders Langues de produit: 28

29 Produit 'Project newsletters' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Project newsletters Type de Produit: Méthodes de distribution Texte marketing: Promotional contents Description: Three newsletters will be sent to the local, national and international networks of all the partners involved (at least 300 contacts per time). In this way, awareness raising will be guaranteed, so as for the information about project results, and the invitation to events organised. Langues de produit: product files Project Newsletters 7.3 Newsletter_1BG.pdf Newsletter_1DE.pdf Newsletter_1EN.pdf Newsletter_1ES.pdf Newsletter_1FR.pdf Newsletter_1IT.pdf Newsletter_1NO.pdf Newsletter_2BG.pdf Newsletter_2BG 29

30 product files 7.3 Newsletter_2DE.pdf Newsletter_2DE 7.3 Newsletter_2ES.pdf Newsletter_2ES 7.3 Newsletter_2FR.pdf Newsletter_2FR 7.3 Newsletter_2IT.pdf Newsletter_2IT 7.3 Newsletter_2NO.pdf Newsletter_2NO

31 Produit '10 Competitive advantages' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: 10 Competitive advantages Type de Produit: Description de nouveaux métiers Texte marketing: e-document Description: 10 Competitive advantages of managing projects in a learnconducive, flexicure, efficient and customer oriented way: a Decalogue for future retail SMEs + motivational guidelines for companies in all the project languages. A virtual manifesto addressed to SMEs managers and entrepreneurs, illustrating the advantages deriving from this kind of management + A Label for companies accepting the agreement. A very impactful Decalogue to be freely downloaded from the project website, and then printed by companies. Langues de produit: product files 10 Competitive advantages Advantages Factsheet RETAIL_BG.pdf Advantages Factsheet RETAIL_BG Advantages Factsheet RETAIL_DE.pdf Advantages Factsheet RETAIL_DE Advantages Factsheet RETAIL_EN.pdf Advantages Factsheet RETAIL_EN Advantages Factsheet RETAIL_ES.pdf Advantages Factsheet RETAIL_ES Advantages Factsheet RETAIL_FR.pdf Advantages Factsheet RETAIL_FR Advantages Factsheet RETAIL_IT.pdf Advantages Factsheet RETAIL_IT Advantages Factsheet RETAIL_NO.pdf Advantages Factsheet RETAIL_NO 7.4 Decalogue_BG.pdf Decalogue_BG 31

32 product files 7.4 Decalogue_DE.pdf Decalogue_DE 7.4 Decalogue_EN.pdf Decalogue_EN 7.4 Decalogue_ES.pdf Decalogue_ES 7.4 Decalogue_FR.pdf Decalogue_FR 7.4 Decalogue_IT.pdf Decalogue_IT 7.4 Decalogue_NO.pdf Decalogue_NO 7.4 Label definition_final version_bg.pdf Label definition_final version_bg 7.4 Label definition_final version_de.pdf Label definition_final version_de 7.4 Label definition_final version_en.pdf Label definition_final version_en 7.4 Label definition_final version_es.pdf Label definition_final version_es 7.4 Label definition_final version_fr.pdf Label definition_final version_fr 7.4 Label definition_final version_it.pdf Label definition_final version_it 7.4 Label definition_final version_no.pdf Label definition_final version_no

33 Produit 'Knowledge intensive retail SMEs' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Knowledge intensive retail SMEs Type de Produit: Matériel d'apprentissage Texte marketing: Agreement signature Description: A Decalogue for future retail trade SMEs + motivational guidelines for companies in all the project languages. A Label for companies accepting the agreement. Langues de produit: 33

34 Produit 'Exploitation meetings' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Exploitation meetings Type de Produit: Autres Texte marketing: Internal exploitation meetings Description: Each partner (apart from Bulgaria) implements at least one exploitation meeting involving own network of partners, sectoral VET institutions and relevant accreditation bodies (1 per country), in order to share project results and to put the bases for its sustainability after project end. This will be an important occasion to settle the bases for project outputs mainstreaming/adoption within the different system. From 25 to 50 people are expected for each country. Langues de produit: 34

35 Produit 'Peer Developmental Network' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Peer Developmental Network Type de Produit: Site Internet Texte marketing: Web based network Description: Each partner develops and populates a Peer Developmental Network for European Retail Managers, enabling them to continue and acquire new competencies and skills via a transnational exchange of good practices among the different SMEs in the field. Info collected during the meetings and seminars. Langues de produit: 35

36 Produit 'Final Exploitation Conference' Retail Alliance des compétences du secteur. Gestionnaires de détail des PME aux Titre: Final Exploitation Conference Type de Produit: Autres Texte marketing: Exploitation event Description: The final conference of the project, Dobrich M24. This will be an important occasion to settle the bases for project outputs mainstreaming/adoption within the different systems (see the list of associated partners from Bulgaria). All the participants will be informed about the benefits deriving from the adoption of the approach, plus specific instructions will be given in order to provide employees with the new skills for competitiveness. Langues de produit: 36

37 Événements 2nd partners meeting Date Description Cible Public Informations de contact Date et lieu 2nd partners meeting in Leipzig, Germany Project partners Événement public 7-8 October in Leipzig, Germany Kick off meeting Date Description Cible Public Informations de contact Date et lieu Partner's kick off meeting in Albacete, Spain Partner's meeting togheter with a session with stakeholders/retailers Événement public avcordoba@ceeialbacete.com; jserna@ceeialbacete.com January 2014 in Albacete, Spain 37

38 Project Tags The project belongs to the following group(s): EQF ( 37