1 ICT SUCCESS LUXEMBOURG CIO GALA AWARDS ABBAYE DE NEUMÜNSTER
2 Makana S.A., agence de marketing et communication spécialisée en informations et conseils pour l industrie technologique à Luxembourg, est la maison d édition d ITnation.lu Tout en ayant publié pendant 5 ans l incontournable magazine mensuel ITnation, Makana a lancé ITnation.lu qui anime la communauté ICT grand-ducale depuis Site d informations en ligne, ITnation.lu fédère au quotidien les décideurs IT de la place. Chaque jeudi, une newslettre des moments forts de la semaine est proposée à près de 6000 abonnés. Un site emploi spécifique, jobs.itnation.lu propose également les meilleures opportunités de carrière pour les professionnels de l IT. Makana est l organisateur de Golden-i, Gala & Awards, la cérémonie des CIO s et des décideurs ICT à Luxembourg. A cette occasion, en mai, Makana publie le magazine hors-série du CIO, le CIOmag by ITnation.lu. En novembre, dans sa version intégrale, le CIOmag est composé d un guide des entreprises de référence en services et conseils en informatique et d une partie rédactionnelle riche en témoignages de CIO s. Makana propose également en exclusivité à la communauté des CIO s un panel de services dédiés à la fonction de Chief Information Officer : CIONET Luxembourg. CIONET est le principal réseau de CIO s en Europe, présent dans dix pays et fort d une communauté de près de membres. Grâce à son équipe dynamique et composée de spécialistes, Makana met également son savoir-faire à disposition de sociétés de services et de conseils en ICT au travers d événements sur-mesure, de services de conseils en marketing et de rédactionnels 29, rue Notre-Dame L-2240 Luxembourg Grand-Duché de Luxembourg T F E. Émilie Mounier, Managing Director M Raphaël Henry, Editor in Chief M Alexandre Trân, Project Manager M Jeremy Zabatta, Junior Editor Project Coordinators: Cyrielle Pinalie Kanal Lun Photography Raoul Somers
3 INDEX CEREMONY PROGRAM 5 SPEAKER PROFILES 6 FLAGSHIP AWARDS 10 BY APSI EUROCLOUD AWARDS 16 BY EUROCLOUD LUXEMBOURG CIO OF THE YEAR 18 SPONSORED BY PwC LUXEMBOURG COMPANY PROFILES 24 THANKS TO 43
4 Master of Ceremony: Jean-Philippe Boever Jean-Philippe Boever has a non-mainstream approach to business consultancy. He has spent earlier lives in banking, heavy industry and international media. Skilled at the unorthodox, feeling home on moving grounds and at ease in a number of languages, Jean-Philippe has a very open-minded, hands-on approach, off the beaten tracks, towards the needs of his business customers. Focussing on content, media and telecommunications convergence, as it was called in the old days - he founded Eolis Media Company in 2002 to fight corporate cubicle thinking and helpcustomers not only solve problems but also take a new approach towards their business and organisation. Jean-Philippe has advised customers or endorsed functions in a broad range, from legal to marketing to strategy to change/project management to communication to international business roll-out. In private-equity funding, Jean-Philippe always is on the side of the management team - more work but more fun, as he says. Besides his advisory activities, Jean-Philippe develops own projects in TV and Web2.0 and lectures on e-commerce at the University of Luxembourg since He holds a master in law and a post grad in Monetary Economics.
5 CEREMONY PROGRAM PROF. BJÖRN OTTERSTEN, DIGITAL CHAMPION OF LUXEMBOURG NEIL WARD, VP AND GENERAL MANAGER, SKYPE NILS WINKLER, CHAIRMAN OF THE BOARD, YAPITAL LUC FRIEDEN, MINISTER FOR COMMUNICATIONS AND MEDIA FLAGSHIP AWARDS BY APSI Presented by Jean Diederich, President APSI EUROCLOUD AWARDS Presented by Amal Choury, President EuroCloud Luxembourg CIO OF THE YEAR Presented by Philippe Pierre, Partner PwC Luxembourg 5
6 SPEAKERS PROF. BJÖRN OTTERSTEN, Digital Champion of Luxembourg 6 Björn Ottersten was born in Stockholm, Sweden, He received the M.S. degree in electrical engineering and applied physics from Linköping University, Linköping, Sweden, in In 1989 he received the Ph.D. degree in electrical engineering from Stanford University, Stanford, CA. Dr. Ottersten has held research positions at the Department of Electrical Engineering, Linköping University, the Information Systems Laboratory, Stanford University, the Katholieke Universiteit Leuven, Leuven, and the University of Luxembourg. Currently, Dr. Ottersten is Director for the Interdisciplinary Centre for Security, Reliability and Trust at the University of Luxembourg. As Digital Champion of Luxembourg, he acts as an adviser to European Commissioner Neelie Kroes. He is currently editor in chief of EURASIP Signal Processing Journal and a member of the editorial boards of EURASIP Journal of Applied Signal Processing and Foundations and Trends in Signal Processing. Dr. Ottersten is a Fellow of the IEEE and EURASIP. In 2011 he received the IEEE Signal Processing Society Technical Achievement Award. He is a first recipient of the European Research Council advanced research grant. His research interests include security and trust, reliable wireless communications, and statistical signal processing.
7 SPEAKERS NEIL WARD, VP and General Manager, Skype Neil is General Manager of Global Business Operations for Skype, a division of Microsoft. Neil joined Skype in June 2009 and oversees the delivery of core Customer Experience and operational delivery. His portfolio includes Carrier Relations in a 140 countries, Customer Service for a still growing base of 300 million users a month and Anti-fraud and Revenue Assurance and the delivery of Billings and Payments solutions. He also enables product readiness into user base. Prior to Skype, Neil was General Manager for B to B Services at BT Group plc. for 3 years where he transformed the Global Business service experience in technical support and account management. Neil was COO at a start-up payments business in 2006 after a successful 5 year period at Virgin Media where as Director of Integration he led the alignment of NTL and Telewest operations under the new brand. Other roles include Sales and Marketing Director at Adidas UK, Operations Director at Bank of Scotland Group and Sales and Marketing MD at Havas Group where he ran Sales forces for clients like B Sky B, BT and Amex Europe. Neil is married with three children and is a keen rugby-player, theater-goer and enjoys walking his 2 dogs and supporting Liverpool football Club with all the challenges that throws-up!! 7
8 SPEAKERS NILS WINKLER, Chairman of the Board, Yapital Nils Winkler is Chairman of the board of Yapital. Previously, the renowned expert for developing new business segments and business models was CEO of Hi-media Deutschland AG. There, he was mainly responsible for the distribution of e-payment systems in German-speaking countries, primarily aimed at suppliers of digital goods. Prior to that, as Head of Sales and Chief Business Development Officer at ADTECH AG, he played a major role in the development and internationalization of the company s ad serving business (e.g. in the US market). 8
9 SPEAKERS LUC FRIEDEN, Minister for Communications and Media Luc Frieden went on to study law at the Centre universitaire de Luxembourg and the University Paris I (Panthéon Sorbonne), where he was awarded a master s degree in business law in In 1987, he obtained a Master in Comparative Law and Legal Philosophy from the University of Cambridge (United Kingdom) and, in 1988, a Master of Laws from Harvard Law School (United States). On 4 February 1998, at the age of 34, Luc Frieden was appointed Minister of Justice, Minister of the Budget, Minister for Relations with Parliament. He was responsible for coordinating the government preparations relating to the introduction of the euro to Luxembourg. During the Luxembourg Presidency of the Council of the European Union in 2005, Luc Frieden presided over the Councils of the Ministers of Justice, Home Affairs and Defence. Following the legislative elections of 7 June 2009, Luc Frieden was appointed Minister of Finance on 23 July Following a cabinet reshuffle, Luc Frieden was also appointed Minister for Communications and Media on 30 April Conseil de l Europe Luc Frieden is a governor of the World Bank and has held this position since 4 February
10 A PROPOS DE L APSI QUOI? L APSI est une association patronale sans but lucratif créée en 2000, avec pour but la défense des intérêts professionnels, matériels et moraux de ses membres, l extension et le perfectionnement des institutions des professions de la société de l information, le tout tant isolément que dans un cadre fédéré. QUI? Peut devenir membre effectif de l association tout professionnel actif légalement établi sur le territoire du Grand-duché de Luxembourg, ayant à titre significatif en charge le commerce ou le développement de services relatifs à la société de l information, que ce soit des personnes morales ou des personnes physiques. Ces derniers peuvent devenir membre en leur nom personnel. COMMENT? En tant que membre de la Confédération Luxembourgeoise du Commerce (clc), l APSI bénéficie de la représentativité auprès des autorités et institutions nationales, avec lesquelles elle dialogue par l intermédiaire d un conseil d administration élu lors de l assemblée générale des membres. Grâce à cette légitimité, l APSI joue un rôle d influenceur au bénéfice de ses membres et de leurs employés.
11 FLAGSHIP AWARDS 2013 CANDIDATES : DCL GROUP 12 EUROPE4STARTUPS (E4S) 13 TELINDUS 14 L objectif des Flagship Awards est de primer l esprit, le dynamisme et le concept entrepreneurial dans les secteurs des TIC et de la société de l information. Au-delà de la réalisation d un projet technologique, les Flagship Awards vont identifier la volonté, l innovation et l excellence organisationnelle qui sont les bases pour le leadership, le développement et l expansion du marché de l informatique au Luxembourg et en-dehors des frontières nationales. SITA SOFTWARE 15 Chaque année, les Awards identifieront un nouveau thème suivant lequel les entreprises participantes seront évaluées. De l objet social à la stratégie marketing en passant par l organisation interne ou le dynamisme en matière de R&D : tout sujet pourra être abordé. 11
12 FLAGSHIP AWARDS 2013 DCL GROUP Depuis maintenant plus de dix ans, DCL Group a su contribuer activement au développement économique du Luxembourg en développant des infrastructures informatiques, en réalisant des investissements et acquisitions majeures et surtout en créant de nombreux emplois profitant au Grand-Duché ainsi qu à toute la Grande Région. Le groupe est aussi à l origine de nombreux projets tels que LU-CIX et la loi sur la propriété intellectuelle concernant les noms de domaine. De plus le groupe a été capable d attirer les sièges de nombreuses sociétés de e-commerce au Luxembourg à travers des investissements stratégiques. DCL Group a su créer un écosystème autour des noms de domaine allant du registrar au regitry, faisant ainsi du Luxembourg une petite Silicon Valley des noms de domaine. Grâce à sa philosophe «Made in Luxembourg», DCL Group contribue chaque jour au développement du Luxembourg. 12
13 FLAGSHIP AWARDS 2013 EUROPE4STARTUPS (E4S) Europe4StartUps (E4S) is a Non-Profit Organization which helps promising ebusiness and multimedia companies to start up or boost their ventures in Europe by providing them 12 months of premium cloud storage and additional other business services for free. E4S was launched in July 2012 with 9 key players in their respective industries. All of these companies (called the Services Providers) have joined their forces and put together a complete and high value service package called the E4S program. Each year 12 companies are selected to join the E4S program and can benefit from this unique opportunity. E4S is a real One Stop Shop for companies willing to enter the European market. Based on a win-win partnership, the Services Providers work together with the selected company on its development in Europe. Beyond the first year free of charge, the Services Providers hope that the selected companies succeed in Europe and that they will further continue their business relationship together. Today, 10 companies are currently hosted, acting in different areas of business and coming from different horizons: eco-conscious e-gaming, e-marketing platform, 3D avatars creation, new and smart social network and projects funding platform. Europe4StartUps is the first major European initiative of its kind, so do not waste time and register now by following the procedure set out at 13
14 FLAGSHIP AWARDS 2013 TELINDUS Leader sur le marché ICT au Luxembourg grâce à son expertise et à la qualité de son offre de services adaptée à chaque typologie de client, Telindus Luxembourg ne cesse d innover à travers sa marque opérateur Telindus Telecom. Précurseur en 2011 sur le marché du cloud computing, Telindus Telecom a déjà conquis plus de 90 clients en moins de deux ans. Avec le lancement récent de sa nouvelle plateforme U-cloud, première solution globale à proposer du cloud en mode libre-service au Luxembourg, Telindus Telecom se place une nouvelle fois en acteur innovant favorisant l essor du marché. Séduits par la qualité de ses services, ses compétences technologiques ainsi que son dynamisme, d importants acteurs internationaux de l édition de jeu en ligne l ont d ailleurs choisi comme partenaire pour le marché européen, participant ainsi à la notoriété de la place dans ce domaine. Afin de soutenir le développement économique du pays, Telindus Telecom a mis sur pieds une équipe de prospection à l international. En vantant les avantages de la place luxembourgeoise et la qualité des services disponibles sur le territoire, Telindus Telecom contribue ainsi à la promotion du Grand-Duché en tant que pôle datacentre majeur au cœur de l Europe. 14
15 FLAGSHIP AWARDS 2013 SITA SOFTWARE Sita Software SA est une société luxembourgeoise innovante dans le secteur ICT depuis 1995 et qui compte près de 40 collaborateurs. Grâce à sa diversification interne, elle crée des synergies autour de son cœur de métier : le logiciel azur Comptabilité, Gestion d entreprise et ERP. Ainsi, elle offre à plus de 400 clients l intégration de solutions IT complètes avec les départements Infrastructure (réseau et sécurité), Web (Cloud computing, site internet, e-commerce, application Smartphone) Marketing (print &web design). «Made in Luxembourg», azur est le programme convivial et performant qui permet avec un seul encodage, une exploitation maximale des données en temps réel (facturation, comptabilité, archivage électronique, gestion de documents personnalisés, workflow et rapports dynamiques BI). Les licences azur sont prévues en mode multi-utilisateurs, multi-dossiers, multilingue, multidevises et multi-sites. Entreprise socialement engagée, Sita Software met à disposition une version libre du logiciel azur pour les asbl, l éducation et les startups. Sita Software a fait de son core business azur, un puissant software muni d intégrations IT pour aider les entreprises locales et multinationales à améliorer leur compétitivité. 15
16 ABOUT EUROCLOUD EuroCloud Luxembourg was founded in December 2009 with the support of Fedil - Business Federation and the ABBL, in an impulse to position Luxembourg on the European map for Cloud Computing and SAAS, and encourage the adoption of such technologires at the national level. Its mission is numerous and can be outlined as follows: Contribute to the development of the cloud computing business in Luxembourg by creating an exchange platform, a «Cloud ecosytem» for cloud service providers, Promote and encourage the uptake of cloud services and applications on a national and international level, Participate in the development of a legal framework for cloud computing on a national and European level, Support cloud computing companies thanks to the presence of major cloud experts, as well as best practices sharing and a strong coordination with EuroCloud associations throughout Europe EuroCloud Luxembourg is an association made in Luxembourg and created by key and enthusiastic experts from the ICT industry, all striving to enhance competitiveness and innovation. The association is also part of the larger pan-european network, EuroCloud Europe.
17 EUROCLOUD AWARDS 2013 BEST STARTUP CANDIDATE: IMVIO SàRL - IPAYMO ABOUT THE EUROCLOUD AWARDS The EuroCloud Luxembourg Awards is a unique occasion to help increase the visibility of innovative local companies in the field of Cloud computing and SaaS and to help setting up a marketplace for Cloud computing and SaaS applications in Luxembourg. The winners of the EuroCloud Luxembourg Awards will also be given the opportunity to apply automatically for the EuroCloud European Awards 2013, alongside the other European countries. Winners of the local award programs will be presented at the European EuroCloud Congress on 15/16 of October 2013 in Luxembourg. BEST CLOUD SERVICE PRODUCT CANDIDATES: SàRL EBRC-INTECH BEEWEE LUXCLOUD BEST CASE STUDY EXEMPLE OF CLOUD SERVICES FOR THE PRIVATE SECTOR CANDIDATES: EBRC TELINDUS 17
18 YVES BAGUET CIO OF THE YEAR 2012 Before joining Cedel (Clearstream since 2000)/Deutsche Börse Group, Yves Baguet (Luxembourg) was Vice President in charge of the Technical Department of the IT Division at J.P. Morgan Euroclear. In 1994, he joined Cedel where he managed and drove all the major projects within the company. In 2000, he became Managing Director Technology / CIO of Clearstream Services. He is in charge of the IT Development departments, the IT Operations and IT Infrastructure departments for Clearstream in Luxembourg, Frankfurt and in the new Deutsche Börse Prague development center. He also led the technical integration of Deutsch Börse Clearing with Cedel to become Clearstream. Then, he conducted the integration of Clearstream within Deutsche Börse Group after the acquisition of the company by DBAG in In 2006, he created a new IT Hosting and Managed Services business line, which has now acquired 26 customers located in Belgium, Luxembourg, France, Germany, Italy, Ireland, United Kingdom, Switzerland and Brazil. At the annual IT One Gala Awards held in 2011 in Luxembourg, Clearstream Services received the award for Outstanding Managed Services Company of the Year. In 2007, he was elected Luxembourg CIO of the Year by IT One. In 2012, he was elected the Luxembourg CIO of the Year by IT Nation Golden-i.
19 by DÉC «Je suis quelqu un qui privilégie toujours le travail et le succès collectif par rapport au succès individuel. Dès lors, je trouve que ce genre de distinction devrait surtout récompenser les équipes, car on n est rien en tant que CIO sans un team performant.» Yves Baguet, CIO of the Year 2012 Le Top des entreprises GUIDE ICT CIONET Luxembourg CIO MAG Le nouveau rôle du CIO CIO MAG Stratégie IT et Business CIO MAG CIO MAG Les phénomènes Cloud et Big Data Un tout nouveau monde d'opportunités CIO de l'année 2012 Yves Baguet, Clearstream Le magazine et guide du CIO et du décideur ICT AWARD SPONSERED BY 19
20 CIO OF THE YEAR AWARD 2013 CIO OF THE YEAR AWARDS FINALISTS ARE: Laurent Brochmann, Deloitte Bernard Lhermitte, ING Luxembourg Eric Lippert, Lombard International Assurance Olivier Vansteelandt, AXA Luxembourg Jean-Marc Verdure, European Fund Administration 20
21 CIO OF THE YEAR AWARD 2013 EUROPEAN CIO OF THE YEAR 2013 Today, the most successful organizations rely on Information and Communication Technologies (ICT) to accomplish a variety of strategic benefits. As a result, the strategic roles of ICT professionals have expanded and diversified. The change is most evident with CIOs. The European CIO of the Year is the first set of awards that recognizes different types of CIOs based on what kind of business value they bring most to their organizations. There are two key objectives to the 2013 European CIO of the Year awards: Awareness: Raise awareness in the public and business press of the increasingly strategic and diverse roles of CIOs (and consequently, of ICT professionals) in both private and public sector organizations; Celebrate: Recognize and celebrate CIOs that have made their organizations more successful by using ICT in more effective ways. The European CIO of the Year 2013 awards are an organisation of CIONET International in close cooperation with INSEAD elab. The awards will be presented during the CIOCITY conference in Brussels on 3 and 4/6/2013. What s next. PREMIUM BUSINESS PARTNERS: Yves Baguet (Clearstream) and Bernard Lhermitte (ING Luxembourg) are the two representatives from Luxembourg for the European CIO of the year award. More infos on 21
23 EVENT SPONSORS AVALOQ 24 CGI 25 CLEARSTREAM SERVICES IT 26 DIMENSION DATA 27 EBRC 28 EMC 29 IKE 30 ORANGE 31 ORACLE 32 OOZNEXT 33 P&T LUXGSM 34 PWC 35 CASES (SMILE) 36 TANGO 37 TEMENOS 38 TECSYS 39 TELINDUS 40
24 AVALOQ The Avaloq group is the international reference for integrated and comprehensive banking solutions for retail, wealth management and universal banks. Avaloq s products are in use in the most demanding financial centres. More than 1,300 highly-qualified banking and IT specialists develop and operate banking technologies that are fully-integrated from front and middle to back office. With a 100% success rate in the implementation of its solutions, Avaloq, in the 25 years of its existence, has won the trust of a first class community of the world s leading financial institutions, partners and universities in over 20 countries. 19, rue Eugène Rupper L-2453 Luxembourg Phone: Fax: Website: Avaloq has a customer base of over 100 banks which put their faith into the company s solutions. The firm, with its headquarters in Switzerland, has branches in Luxembourg, Berlin, Frankfurt, Geneva, Leipzig, London, Paris, Vienna, Zurich, Hong Kong, Singapore and Sydney. It has two development centres, one in Zurich and one in Edinburgh, as well as a development support centre in Manila. Avaloq provides leading business process and IT outsourcing solutions in Switzerland (B- Source) and in Germany. 24
25 CGI Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 69,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services including high-end business and IT consulting, systems integration, application development and maintenance, infrastructure management as well as a wide range of proprietary solutions. With annualized revenue in excess of C$10 billion and an order backlog exceeding C$18 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website: 7 zone d activité de Boumicht, L-8070 Bertrange Phone: Fax: Website: 25
26 CLEARSTREAM SERVICES IT Clearstream Services IT offers a full range of data centre, application hosting, co-location and IT managed services technology solutions to the international financial sector. The industry trusts Clearstream to manage their mission critical IT systems on their behalf, not least because it has over 40 years of running its own global settlement, custody, banking and asset servicing systems. In particular, the company has significant experience in storage virtualisation technologies, virtual machines and implementing dedicated clouds for their customers. 42 Avenue J F Kennedy L-1855 Luxembourg Phone: Fax: Clearstream Services IT also offers a number of Software as a Service (SaaS) and Application Service Provision (ASP) solutions, in partnership with other independent software vendors. In addition, it offers a seamless two-way managed access to the SWIFT network for banks and corporates through its SWIFT Service Bureau, to which additional services can be included, such as AML, earchiving, enhanced reporting and queries, duplicate detection and automated reconciliation. Clearstream Services is the IT subsidiary of Clearstream, a Deutsche Börse Group company and leading international settlement and custody organisation offering services worldwide for bonds, equities and investment funds. Clearstream builds and runs its own commercial technologies and offers IT Hosting and Managed Services. 26
27 DIMENSION DATA Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data Luxembourg was created in 1993 and has rapidly become one of the major IT players in the Luxembourg market by providing business solutions based on reliable and innovative technology supported with a comprehensive set of managed and professional services. An accredited PSF (Professionel du Secteur Financier) since 2005, the company operates under the name Dimension Data Financial Services. Leader in the Gartner Magic Quadrant for Communications Outsourcing and Professional Services 2011 and 2012 Positioned in the Leaders Quadrant of the 2012 Magic Quadrant for Cloud IaaS Named Innovator in Info-Tech Research Group s 2012 IaaS Report Positioned as Challenger in the 2012 Gartner Magic Quadrant for Public Cloud Infrastructure as a Service (IaaS) 2012 Microsoft Private Cloud Provider of the Year Cloud IaaS Champion in Info-Tech Vendor Landscape Report, 2011 West Side Village, Rue Pafebruch 89D L-8308 Capellen Phone: Fax:
28 ebrc Responding to issues and stakes related to sensitive information and infrastructures management, EBRC is recognised as the European leader in ICT solutions thanks to its Trusted offer. Very present in the financial market at the beginning, ebrc has developed over the years a unique knowhow in the design, implementation and operation of critical e-business and e-commerce infrastructures and now works with worldwide players from industry, biotechnology, sales, entertainment, gaming and media. 5, rue Eugène Ruppert L-2453 Luxembourg EBRC operates 5 Data Centres, being the sole worldwide player to operate two Tier IV Data Centres certified by the Uptime Institute (USA). On October 2, 2012, ebrc inaugurated its fifth Data Centre which is currently undergoing the Tier IV certification process, bringing the Tier IV certified server space of ebrc to 15,500 m² (out of a total of 17,000 m²). Phone: Fax: Website: 28
29 EMC EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset information in a more agile, trusted and cost-efficient way. EMC works with organizations around the world, in every industry, in the public and private sectors, and of every size, from startups to the Fortune Global 500. Our customers include banks and other financial services firms, manufacturers, healthcare and life sciences organizations, Internet service and telecommunications providers, airlines and transportation companies, educational institutions, and public-sector agencies. EMC also provides technology, products, and services to consumers in more than 100 countries. 89B, Parc d activités Capellen L-8308 Capellen Phone: Fax: Website: 29
30 ike CONSULTING 29, rue Notre-Dame L-2240 Luxembourg Phone: Fax: Website: ike Consulting is a leading independent IT consultancy and services provider that has enjoyed continued growth since We offer our technical and functional expertise throughout the entire lifecycle of your applications: architecture, design, development, production/operations and ongoing maintenance. Our agile size (30 consultants) and our unique process of detection and selection of talents allow us to meet your needs with unparalleled responsiveness and relevance. Confident in our role of helping you create value and gain competitive advantage, we pay particular attention to the human qualities of our consultants and their awareness of business expectations, regardless of the sector of activity (finance, public sector, industry, e-commerce...). Where do we excel? Your strategic, demanding and high visibility projects focused on your core business. Our new competence center is dedicated to the implementation of innovation and you can rely on our teams to deliver: technological guidance, development and deployment of Cloud strategies (Salesforce, PaaS and SaaS), inter-application integration (ESB, ETL) design and development of rich Internet applications (RIA), cross-platform mobile solutions (tablets and smartphones multi-os). As the Cloud is reshaping the relationship between IT departments and their internal customers, ike aims more than ever to be your preferred partner to allow you to reach out to business needs and remain key business players within your organizations. 30
31 ORANGE Orange Luxembourg Communications S.A. est un opérateur de télécommunication offrant des services de téléphonie mobile, fixe et ADSL et est opérationnel sur le marché luxembourgeois depuis mai Associé aux technologies de pointe centrées sur l expérience utilisateur et la mobilité, développées par le groupe Orange France Télécom, Orange se positionne très clairement comme un acteur de premier plan avec le développement d offres et services innovants pour les particuliers et professionnels. Ayant comme volonté de mettre en avant son rôle sociétal, Orange manifeste sa vision qui se matérialise à travers le projet «conquêtes 2015» dans lequel l entreprise s adresse simultanément à ses salariés, à ses clients et plus largement à la société dans laquelle l entreprise évolue en s engageant concrètement sur des plans d actions. Ceux-ci concernent les salariés grâce à une nouvelle vision des Ressources Humaines ; les réseaux, avec le déploiement des infrastructures du futur pour lesquelles Orange a un rôle pionnier et innovateur à Luxembourg comme lors du lancement commercial de son réseau 4G / LTE; les clients, avec l ambition de leur offrir la meilleure expérience parmi les opérateurs grâce, notamment, à l amélioration de la qualité de service. 8 rue des Mérovingiens L-8070 Bertange Phone: Fax: Website: 31
32 ORACLE With more than 390,000 customers including 100 of the Fortune 100 and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle Simplifies IT and Powers Innovation. High performance for applications can best be achieved on Oracle s balanced IT infrastructure. All components from disk to database and from server to application seamlessly work together without the typical bottlenecks often caused by the weakest component of multi-vendor environments. 89B, rue Pafebruch L-8308 Capellen Phone: Fax: products in every layer of the stack, allowing them to build the best infrastructure for their enterprise Oracle designs engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Only Oracle can innovate and optimize at every layer of the stack to simplify data center operations, drive down costs, and accelerate business innovation. Website: 32
33 OOZNEXT is a comprehensive media agency specialized in the production of original, business savvy & street-smart content for all types of communication. OOZNEXT VIDEOS Promotional films - Event coverage (video recording) - Product reveal - Activity reports - Interviews - Motion design - Training videos MOBILITY & WEB DEVELOPEMENT Applications for tablets and smart phones - Digital Publishing - EPublishing - Rich content - EReferencing - Web site design Since our creation in 2007, our technical expertise, unique designs and the high caliber of our project management have seduced numerous clients: Adobe, Disney Interactive, KDS, Sony Pictures, Warner Music, Arte, Kneip, ABBL, APSI, Sanofi, Lancôme, Dior, Guerlain, L Oréal, Garnier, Kraft foods, Nestlé, Cadbury, Optic as well as renown talent such as Johnny Hallyday, Jimmy Cliff and the Red Hot Chili Peppers,... Don t hesitate and contact us now for any project, any scale! 8, rue Lyautey NANCY Phone: Website: 33
34 P&T LUXGSM P&T LUXGSM, Luxembourg incumbent Telecommunication Operator, is a global IT and communications services provider, combining expertise and know-how in order to help their customers to get the most out of their telecommunication and IT services. To support their customers to collaborate better, connect people and machines more securely and efficiently, and develop their business, P&T LUXGSM has focused its priorities on: 1 rue Emile Bian L-2996 Luxembourg Phone: Website: Cloud and IT Services: the ICT service which allows you to give more time to your business while reducing costs, saving data more effectively, offering flexibility and reliability to your IT. Mobility: working as if you were at your desk while you are on the move thanks to remote and secure access, fixed and mobile convergence services, Mobile Device Management. Networks and Connectivity: P&T LUXGSM continues to invest in its entire network using the most efficient and reliable technology with the development of its broadband and ultra-high speed mobile and Internet network Gaining the trust of its customers, P&T LUXGSM has won the Best Telecom Services Provider Award since its inception and makes everything possible for its customers to improve theirproductivity, collaboration, costs reductions 34
35 PwC PwC Luxembourg (www.pwc.lu) is the largest professional services firm in Luxembourg with 2,200 people employed from 57 different countries. We provide audit, tax and advisory services to a wide variety of clients operating from Luxembourg and the Greater Region. Our Advisory practice comprises +300 people who make the most of deep industry knowledge and professional experience to provide a full and tailored suite of service offering. 400, Route d Esch L-1471 Luxembourg Phone: Website: 35
36 CASES (SMILE) CASES - Cyberworld Awareness and Security Enhancement Services is an initiative of the Ministry of the Economy and Foreign Trade and was created in CASES is serving the Luxembourg economy as a centre of excellence and expertise in information technology and cyber security. It supports the operational aspects of information security by developing tailor-made services based on applied research. Centre Mercure, sis 41, avenue de la gare L-1611 Luxembourg The CASES portal provides companies with behavioural, organizational and technical knowhow, methodologies and tools in the area of information security. Phone: Website: 36
37 TANGO Tango is Luxembourg s leading operator offering both fixed and mobile telephony, Internet as well as services in the entertainment area with tango generation, offering a hundred TV channels and much more With a wide portfolio of products effectively tailored to meet the needs of all of the company s general public and business customers, Tango is now the first choice for more than 273,000 customers. Since starting out in 1998, Tango has engaged in a policy of innovation which has helped to find the right responses to the company s customers needs in terms of quality of service at the best possible price. Thanks to this policy, Tango was the first mobile player in Luxembourg to launch a complete 4G offer for business as well as public customers. Tango has been a member of the Belgacom Group since 2008, thus giving the company even more of an international dimension. In collaboration with Telindus Luxembourg, a Belgacom subsidiary and ICT specialist, Tango continues its development of the B2B sector. 177 Rue de Luxembourg L-8077 Luxembourg Business customer helpline : Website: The partnership concluded with Vodafone allows Tango to offer highly competitive tariffs for calls made from abroad along with a huge range of cutting edge high-tech offers and services. 37
38 TEMENOS Founded in 1993, Temenos is the the market leading provider of banking software systems to retail, corporate, universal, private, wealth managers, and financial institutions, with over 1,500 installations in over 140 countries worldwide. Temenos software provides financial institutions with a single, real-time view across the enterprise, enabling banks to maximise returns while streamlining costs. Headquartered in Geneva, the company has in excess of 3,700 employees based in 59 offices within 39 countries and had revenues of USD 450.2m for the year ending 31 December Temenos has an extensive partner network, with over 1,500 certified partner consultants, covering technology, system integration and complimentary solutions. 39, Rue du puits romain L-8070 Bertrange Phone: Fax: We have delivered products to more than 1,000 clients and in an average year, 50 new financial institutions go live on T24. This very high number of successful projects is enabled by our predictable, process-led and low risk approach to implementations. Temenos customers are proven to be more profitable than their peers: in the period , our customers enjoyed on average a 30% higher return on assets, a 46% higher return on capital and an 8.5 percentage point lower cost/income ratio than banks running legacy applications. Temenos, The Banking Software Company. Website: 38
39 tecsys IT-HAUS Established in 2010 tecsys IT-HAUS s.a. is an independent product supplier and IT Service Company in Luxembourg. In Luxembourg tecsys represents to 100% the German company IT-Haus. Including Luxembourg we have 14 branch offices and 4 additional service points. This branch office structure is the base for professional rollouts all over Germany. The two locations in Luxembourg and Föhren are supporting the Greater Region: Saarland, Lorraine, Luxembourg, Rhineland-Palatinate, Wallonia and act as a hub for European wide projects. The company s success is building up on partnerships, best in class processes and services with a highly competitive pricing model. tecsys addresses both private and public sector and handles within both sectors IT projects in the Greater Region. Our markets are Financial Sector, Healthcare, Telecommunication, Industry and Public Institutions in and outside of Luxembourg. We shift reseller service delivery expectations in the Greater Region to a European level by working with European partners. Our customers in the Greater Region including Luxembourg benefit not only cross border from our international partnerships but also from national partnerships in Luxembourg including Microsoft, Hewlett Packard, EMC 2, Oracle, VMware, Citrix and others. As an official supplier in Luxembourg tecsys IT-HAUS has full access to the BeLux distribution channel to be able offering material that is legal, official authorized and intended by the original manufacturer. 11 rue de Bitbourg L-1273 Luxembourg / Hamm Phone: Fax: Website: www. tecsys-ithaus. 39
40 TELINDUS Telindus Luxembourg is the Belgacom Group s ICT branch and, through Telindus Telecom, the Group s enterprise operator in Luxembourg, it provides solutions to a variety of private and public-sector companies. Its areas of expertise include enterprise networks and connectivity, datacenters, security, collaboration, applications and mobility route d Arlon L-8009 Strassen Phone: Fax: Website: telindus.lu 40