Why Zend technologies?

Transcription

1 Why Zend technologies? La volatilité des e-consommateurs impose des standards de production Bargento IV 28 mai 2010

2 Mais quand les e-consommateurs achètent-ils? Quand les e-consommateurs dépensent-ils une grande partie de leur budget d achats en ligne? 51 % pendant les périodes de pointe Quelle proportion s attend à ce que les sites web soient aussi performants quel que soit le nombre de visiteurs? 67 % Source : Etude Gomez du 16 au 22 décembre 2009

3 Les e-consommateurs étaient-ils satisfaits des performances en 2009? Les e-consommateurs constatent-ils des ralentissements plus fréquents sur les sites en période de pointe? Oui à 72 % Que constatent-ils? 58 % plus d erreurs 51 % plus d échecs de transaction Source : Etude Gomez du 16 au 22 décembre 2009

4 Quel est l impact sur mon entreprise en termes de business et d image? Dans quelles proportion les e-consommateurs vont-ils sur un site concurrent en cas de ralentissements, d erreurs et de problèmes de transaction en période d affluence? 78 % Et alors? 88 % sont peu enclins à revenir sur le site 47 % ont une moins bonne opinion de la société 42 % font une mauvaise presse du site auprès de leurs proches ou sur les réseaux sociaux Source : Etude Gomez du 16 au 22 décembre 2009

5 Les e-consommateurs sont-ils impatients et rancuniers? Les e-consommateurs sont-ils prêts à abandonner un site marchand si les problèmes rencontrés en période de pointe devaient se reproduire UNE ou DEUX fois seulement? Oui à 41 % Source : Etude Gomez du 16 au 22 décembre 2009

6 Et vous? Consommateur : Combien de fois avez-vous signalé à un site e-commerce les problèmes que vous avez rencontrés? Responsable de production d un site web : Pas d appel, pas de problème? Etes-vous prêts pour les périodes d affluence? Source : Etude Gomez du 16 au 22 décembre 2009

7 Faut-il avoir peur des périodes de trafic intense? Investissements : Les entreprises investissent en promotion et campagnes publicitaires Opportunités business Risques : Performances altérées Manque à gagner business Dégradation de l image Solution : Utiliser des outils standard et performants de développement, de tests et de pré-production Démarche professionnelle pour effectuer des tests de montée en charge Disposer des Outils standard pour détecter et analyser les problèmes logiciels en production

8 Améliorez votre image et votre référencement grâce à des performances accrues sur Linux et Windows Today we're including a new signal in our search ranking algorithms: site speed. Posted by Amit Singhal, Google Fellow and Matt Cutts, Principal Engineer, Google Search Quality Team April 2010

9 Qui est Zend? Fondée en 1999 ZEev Suraski et andi Gutmans Bureaux en US, Europe et Israel + de clients Pleinement engagé dans la communauté Open Source PHP + Zend Engine, Zend Framework, Eclipse PHP Development Tools (PDT), SimpleCloud.org Partenariats stratégiques avec IBM, Microsoft, Oracle et Adobe

10 Zend products for the Magento project lifecycle

11 Why Should Magento Users Care about Zend? Performance Availability Productivity

12 Bargento 2 Zend Server Optimizes Magento Performance Opcode Acceleration (Optimizer+) Zend Server accelerates Magento by caching compiled PHP opcode in shared memory. This works out-of-the-box. All you need to do is run Magento on Zend Server. Page (and JavaScript) caching Zend Server caches entire HTTP responses for improved performance. This can have a very substantial impact on performance but may require code changes for pages where user-specific information (e.g. shopping cart, recent purchases list) is used. Start by defining a simple rule to cache js/index.php this will cache a very long JavaScript file created by Magento and will speed your application up! Zend Server has been optimized for running Zend Framework applications Zend and Varien are working together on optimization

13 Bargento 3 Magento Real-life Experience at Zend Average Magento Response Time 1 3 2,000ms Magento caching + Memcached 1300ms 2 Magento caching + Memcached + Zend Server 800ms Magento caching + Memcached + Magento Compilation Module 1000ms 4 All caching systems on 550ms 0ms 28/05/ /06/ /06/ /06/ /06/2009

14 Today: Zend Server what and why? Ran Ghisri : VP product Marketing

15 15 Zend Server

16 Zend Server Highlights Early problem detection through application monitoring Rapid root cause analysis with Zend Studio integration Native, integrated installers Out-of-the-box connectivity to Web services, databases, LDAP, etc. Consistent environment used in development and production 24x7x365 technical support Software updates and security hot fixes

17 Do you KNOW when things go wrong?

18 Do you know WHY things go wrong?

19 Know WHEN Application Monitoring Know Why Code Tracing Slowdowns PHP errors Memory consumption Function calls Arguments Duration

20 Troubleshooting & Optimization Made Easy Problem resolution time without Code Tracing Root Cause Analysis reproduce problem - debug Fix Problem resolution time with Code Tracing Root Cause Analysis analyze code trace Fix

21 Coming soon cluster management Centralized management High scalability High availability

22 Thank you! = Optimal User Experience Zend.com or call us! Zend France :

23 BACKUP Copyright 2007, Zend Technologies Inc.

24 Increase Availability & Productivity Zend Server gives you peace of mind Integrated, production-ready PHP application stack Technical support, software updates, security patches Detects and isolates application problems Zend s lifecycle solutions help your team be more productive Use Zend Studio for coding and root cause analysis Use Zend Server s monitoring to quickly isolate problems Eliminate wasted time spent on putting together your PHP stack Use a consistent PHP stack in development, testing and production

25 Application Monitoring Zend Server Monitor will watch your application for: PHP Errors (including warnings, notices, uncaught exceptions...) Failing functions (user-defined or internal) Failing DB queries Slow functions (user-defined or internal) or DB queries Slow request executions High memory consumption Errors reported by Zend Server components When an issue is detected, Zend Server reports an event 25 Code Tracing

26 Monitoring Events 26 Insert->Header & Footer

27 Code Tracing Eliminates the need to reproduce problems Records live application execution when problems occur Activated through Zend Server monitoring rules or manually Works in a live production environment or in a test lab Cuts Root Cause Analysis Time by up to 50% Problem resolution time without Code Tracing Root Cause Analysis reproduce problem - debug Fix Problem resolution time with Code Tracing Root Cause Analysis analyze code trace Fix

28 Code Tracing Data Capture Reproducing an issue is not always possible Dependency on specific SESSION or database state Dependency on server load Replaying the request is risky or impossible Code Tracing captures the entire execution flow: Execution tree including function calls and included files Function arguments and return parameters Output and header generation Location of errors, exceptions and Zend Monitor events For each node, execution time and memory usage is measured

29 DVD-Like Playback of Application Problems Opening a Trace File enables you to playback the request execution flow using two perspectives: A Tree perspective: Pinpoint root cause by viewing the sequence of function calls Highlights the critical path of function execution flow (duration) Pinpoints events leading up to an error

30 DVD-Like Playback of Application Problems A Statistics perspective: displays traced data from a function perspective Execution time: aggregated and a break down of each function invocation Memory consumption: aggregated and a break down of each function invocation Total number of calls

31 Code Tracing Supported Workflows Monitoring workflow: When a monitoring event is created, the associated trace data of the specific request is captured Trace data is attached and associated to the monitoring event Manual tests/functional workflow: Manually through the GUI or from a browser by adding a parameter to the request Production workflow Can be activated automatically in case of a Zend Monitoring event, for example a PHP error, a slow execution or high memory usage

32 Zend Server Cluster Manager A pre-announce to the French Magento active market: xxx availability What is it and why should I use it: 2 servers minimum! Let me show you