UK/10/LLP-LdV/TOI

Transcription

1 Intitulé du projet: Approche d'une formation innovante en langues et sensibilisation au loisirs. UK/10/LLP-LdV/TOI-311 1

2 Information sur le projet Intitulé du projet: Approche d'une formation innovante en langues et sensibilisation au loisirs. (UK/10/LLP-LdV/TOI- 311) Titre: Code Projet: Intitulé du projet: Approche d'une formation innovante en langues et sensibilisation au fait interculturel dans les secteurs de l hôtellerie et des loisirs. UK/10/LLP-LdV/TOI-311 Année: 2010 Type de Projet: Statut: Accroche marketing: Résumé: Description: Projets de transfert d'innovation Clôturé UK-Royaume-Uni Marketing : le projet a pour but de fournir un programme particulier et une méthode flexible d'enseignement susceptible de développer des compétences en formation dans les langues et dans la connaissance des différentes cultures, compte-tenu des contraintes rencontrées dans les petites et moyennes entreprises de l hôtellerie et des loisirs par leurs employés et leurs stagiaires également. De plus, le projet entend apporter une optique de formation innovante et des ressources pour un enseignement impliquant à la fois l apprentissage classique et l'apprentissage en ligne en intégrant une variété d outils et de méthodes d enseignement à un ensemble didactique homogène. This project has successfully addressed the need for a greater understanding of specific linguistic and intercultural requirements as well as organisational culture, especially the learning culture within SMEs at European level. The courses developed provide a distinctive curriculum and a flexible mode of delivery that integrates language (English and German) and intercultural training within the training constraints facing SMEs, their employees/trainees in the Hospitality and Leisure sectors. The project also provides an innovative training model and resources for blended e-learning by flexibly integrating a variety of learning tools and modes into a seamless learning package. A flexible accreditation procedure (CPD certificates) has also been developed that can be easily localised to national contexts. The partnership includes organizations from FE and HE as well as SMEs and associations/ representatives from the target sectors. All the target groups have fully participated in the needs analysis leading to the Mapping Report. They have also been essential in the piloting and dissemination of the project s products. All partners have used extensively networks for dissemination activities, regionally, nationally and internationally. e-talia s outcomes have been successful in providing a greater understanding and awareness of the language and intercultural needs of two very important service sectors in the partner countries. The e-talia courses provide the means to achieve a better skilled industry staff through an innovative training model providing flexibility of delivery and including various learning styles to make it user friendly and motivating. The project also contributes to the competitiveness of the Hospitality and Leisure industries, support employment opportunities and facilitate mobility by providing non-formal learning accreditation based on ECVET main principles. Thèmes: Sectors: Types de Produit: *** Étude interculturelle *** Formation tout au long de la vie *** Formation ouverte et à distance *** Entreprise, TPE, PME *** Formation linguistique *** Formation continue ** Utilisation et diffusion de résultats ** Marché du travail ** Développement durable ** TIC *** Hébergement et Restauration *** Enseignement Matériel pour l'enseignement Transparence et certification Matériel d'apprentissage 2

3 Information sur le projet Intitulé du projet: Approche d'une formation innovante en langues et sensibilisation au loisirs. (UK/10/LLP-LdV/TOI- 311) Information sur le produit: Page Web du projet: Programme/curriculum Enseignement à distance Site Internet Website, Mapping Report (Industry Survey, needs analysis questionnaires, new open and distance learning (blended e-learning) template, course curricula, learning materials for blended learning in language and intercultural awareness, CPD certification, piloting and evaluation of courses, brochures, newsletters, paper/poster publications. 3

4 loisirs. (UK/10/LLP-LdV/TOI- 311) Contractant du projet Coventry University Coventry West Midlands UK-Royaume-Uni Université/école supérieure spécialisée/academie Personne de contact Adresse: Téléphone: Fax: Site internet: Dr. Rosario Kane-Iturrioz George Elliot Building Room GE 318, Priory Street Coventry UK-Royaume-Uni (FAO) 4

5 loisirs. (UK/10/LLP-LdV/TOI- 311) Coordinateur Coventry University Coventry West Midlands UK-Royaume-Uni Université/école supérieure spécialisée/academie Personne de contact Adresse: Téléphone: Fax: Site internet: Dr. Rosario Kane-Iturrioz George Elliot Building Room GE 318, Priory Street Coventry UK-Royaume-Uni (FAO) 5

6 Partenaire Partner 1 CV One Ltd Coventry West Midlands UK-Royaume-Uni Institution conjointe Partner 2 Global Village Sp. z o.o. Kielce Swietokrzyskie PL-Pologne Institution de formation continue Partner 3 Zweckverband Volkshochschule Passau Passau Bayern DE-Allemagne Institution de formation continue Partner 4 FLORIDA CENTRE DE FORMACIÓ, CV Valencia Comunidad Valenciana ES-Espagne Université/école supérieure spécialisée/academie 6

7 Partenaire Partner 5 SPACE European Network For Business Studies Brussels Bruxelles Cap, Brussel Hof BE-Belgique Institution conjointe Partner 6 Institute of Technology Tralee Teicneolaíochta Trá Lí, ITT Tralee, Co. Kerry Border, Midland and Western IE-Irlande Institution de formation continue 7

8 Données du projet e-italia_ brochure_spanish.pdf e-talia_brochure_english.pdf Brochures e-talia_brochure_german.pdf Brochures e-talia_brochure_polish.pdf Brochures ETALIA NEWSLETTER_English.pdf Newsletters ETALIA NEWSLETTER_SPANISH VERSION.pdf Newsletters 8

9 Produits Mapping Report: Language and intercultural needs of SMEs in the Hospitality and Leisure sectors in Language and intercultural awareness curricula Blended e-learning courses (English for German, Polish and Spanish Speakers and German for Evaluation Report (Pilot results and SMEs feedback) Two prototypes of course certificate, attendance and achievement Innovative blended e-learning template (TOI) 9

10 Produit 'Mapping Report: Language and intercultural needs of SMEs in the Hospitality and Leisure sectors in five European countries.' Titre: Mapping Report: Language and intercultural needs of SMEs in the Hospitality and Leisure sectors in five European countries. Type de Produit: Autres Texte marketing: The Mapping Report incorporating the Literature Review and Survey on the language and intercultural needs of SMEs in the Hospitality and Leisure sectors in five European countries.is now completed and available through the e-talia project s website ( TALIA.net), each partner s institutional websites and the repository site ADAM. The Literature Review indicated that there is a lack of specific information about language and intercultural competence training needs for the targeted sectors. The survey responses from Germany, Spain and Poland confirm that there is a need for English language training in these countries. In the case of Ireland, there is a recognition that English language training for non- Irish staff would be of value. The overall results indicate that German language training is also necessary in four of the five countries surveyed. Description: Language and intercultural needs of SMEs in the Hospitality and Leisure sectors in five European countries. Domaine d'application: Cible: Hospitality and Leisure sectors, Vocational training providers. Résultat: Please see file attached Adresse du site Internet: Langues de produit: polonais espagnol anglais allemand product files Mapping Report etalia_mapping_report.zip e-talia Mapping Report. Executive Summary_German.doc e-talia Mapping Report/Executive Summary/German Executive Summary_Polish.doc e-talia Mapping Report/Executive Summary/Polish. Executive Summary_SPANISH.doc e-talia Mapping Report/Executive Summary/Spanish. &prd=2 10

11 Produit 'Language and intercultural awareness curricula' Titre: Language and intercultural awareness curricula Type de Produit: Programme/curriculum Texte marketing: The curricula incorporate an innovative blended e-learning model and apply a learnercentred pedagogical approach underpinned by principal of active learning (learning by doing). The content of the courses is organised in general and specific modules; the latter addressing the needs of Hotels, Bar and Restaurants, Spas and Amusement Parks. The e-talia curricula provide vocational skills based on the current and perceived future need of SMEs working in the target sectors so they will be able to adapt to changes in market and consumer needs and also improve employability as advised by the Advisory Group (Spain). The new curricula and assessment scheme will enable e-talia to support improvements in quality and innovation in vocational education and training systems, institutions and practices. Description: Curricula for two courses, English and German, including the relevant intercultural awareness needs highlighted in the Mapping Report (product 1). Domaine d'application: Cible: Hospitality and Leisure SMEs, Vocational training providers Résultat: Curricula Adresse du site Internet: Langues de produit: espagnol polonais allemand anglais product files Curricula e-talia Course Curricula description Eng.pdf e-talia Course Curricula description_ German.pdf E-TALIA Course Curricula description Polish.pdf e-talia Course Curricula description_ Spanish.pdf &prd=3 11

12 Produit 'Blended e-learning courses (English for German, Polish and Spanish Speakers and German for English, Polish and Spanish Speakers)' Titre: Blended e-learning courses (English for German, Polish and Spanish Speakers and German for English, Polish and Spanish Speakers) Type de Produit: Matériel d'apprentissage Texte marketing: The on-line training materials are highly interactive and include an intercultural content as the starting point; the innovative part of the courses, video and audio clips using native speakers, all language skills, grammar tips and coherent content in order to cover the curricula learning objectives and outcomes. The training materials were developed according to the course curricula involving course duration of approximately 60 learning hours, and using the open source authoring tools selected for the e-learning template. The modular nature of the courses provides flexibility in tailoring training to operational needs as required by SMEs. The products provide employees in the target sectors with the skills they need to improve services and react quickly to changes in markets, technology and consumer needs as well as a certificate (CPD) that will improve their employability. Description: Learning materials for online training and supporting in-class sessions for the following courses: English for German Speakers at A1/A2 level; English for Polish Speakers at A1/A2 level; English for Spanish Speakers at A1 level; German for English Speakers at A1 level; German for Polish Speakers at A1 level and German for Spanish Speakers at A1 level Domaine d'application: Cible: Hospitality and Leisure SMEs, Vocational training providers Résultat: Blended e-learning courses (English for German, Polish and Spanish Speakers and German for English, Polish and Spanish Speakers) Please see demo in: Adresse du site Internet: Langues de produit: anglais allemand polonais espagnol &prd=4 12

13 Produit 'Evaluation Report (Pilot results and SMEs feedback)' Titre: Evaluation Report (Pilot results and SMEs feedback) Type de Produit: Autres Texte marketing: Questionnaires were developed to elicit feedback from the SMEs employees participating in the piloting phase of the project as well as from the tutors involved in the in-class sessions (blended learning). The piloting of the new courses has enabled the partnership to work with the target sectors in order to develop effective and innovative courses as envisaged in the project s aims and objectives. Description: A report summarising the pilot results and feedback from SMEs (employees) participating in the pilot. Domaine d'application: Adresse du site Internet: Cible: Hospitality and Leisure SMEs, Vocational training providers Résultat: Please see Evaluation Report file. Langues de produit: anglais product files Evaluation Report e-talia Evaluation Report.pdf &prd=5 13

14 Produit 'Two prototypes of course certificate, attendance and achievement' Titre: Two prototypes of course certificate, attendance and achievement Type de Produit: Transparence et certification Texte marketing: Certificates of Continuous Professional Development (CPD), attendance or achievement, will be awarded to trainees passing the final test for each course and will be signed by all partners. The partnership studied the differences (cultural and methodological) in national/institutional requirements and agreed that it was more appropriate to provide recommendations regarding the level of attendance/achievement. Advice for the latter will be informed by the ECVET principles and based on the competences achieved. The standardisation of CPD qualifications within the EU Hospitality and Leisure sectors support the development of effective and innovative e-learning materials, pedagogies and practices for Lifelong Learning and improvements in quality and innovation in vocational education and training systems, institutions and practices. Description: Certificates of Continuous Professional Development (CPD), attendance or achievement, Cible: Hospitality and Leisure SMEs, Vocational training providers Résultat: Please see files Domaine d'application: Adresse du site Internet: Langues de produit: anglais product files Certificates E-TALIA CERTIFICATE_OF_ATTENDANCE.pdf e-talia COURSE_CERTIFICATE.pdf &prd=6 14

15 Produit 'Innovative blended e-learning template (TOI)' Titre: Innovative blended e-learning template (TOI) Type de Produit: Enseignement à distance Texte marketing: The e-learning template (based on the blended e-learning model used at Coventry University -TOI) incorporates open source e-learning tools selected for their suitability for the new courses (Moodle Course and Moodle Activities (Lesson, Book, Quiz, etc), Xerte Toolkits and ispringfree) and also includes the identified partners best practice. This product optimises training according to SMEs needs and supports the development of innovative multimedia content, services, pedagogies and practice for lifelong learning. This template is open to the inclusion of other open source tools compatible with those selected if needed in future uses of the template/courses developed and provides a training platform particularly well suited to enhance the skills needed in the Hospitality and Leisure sectors so that they will be better prepared to face rapid changes in markets and consumer needs and ultimately improve trainees employability. Description: : E-learning template incorporating open source e-learning tools selected for their suitability for the new courses (Moodle Course and Moodle Activities (Lesson, Book, Quiz, etc), Xerte Toolkits and ispringfree) Domaine d'application: Adresse du site Internet: Cible: Hospitality and leisure SMEs, vocational training providers Résultat: Please see product file containing a poster used for dissemination purposes (ECEL 12 conference). Langues de produit: anglais product files Blended e-learning template Blended e-learning template _Dissemination Poster (ECEL 12).pdf Blended e-learning template &prd=7 15