CS70 WARRANTY MAINTENANCE TECHNICAL SUPPORT

Transcription

1 WARRANTY Limited Warranty This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States. This warranty lasts for one year from the date of purchase of the products. This warranty extends to you only if you are the end user with the original purchase receipt. We will, at our option, repair or replace the products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/ pre-owned or new products or parts. To obtain service in the U.S., contact Plantronics at (800) ext THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCTS. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty. USER GUIDE_ MAINTENANCE. Replace voice tube every 6-9 months.. Unplug the unit from the telephone and the AC charger from the power source before cleaning.. Clean the equipment with a damp (not wet) cloth. 4. Do not use solvents or other cleaning agents. CS70... WIRELESS OFFICE HEADSET SYSTEM TECHNICAL SUPPORT The Plantronics Technical Assistance Center is ready to assist you! Dial (800) ext. 558, or visit the support section of our website at Plantronics Inc. SOUND INNOVATION 45 Encinal Street Santa Cruz, CA USA Tel: (800) Plantronics, Inc. All rights reserved. Plantronics, the logo design, IntelliStand, Plantronics Sound Innovation, and the voice tube clear color trade dress are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents U.S. 5,0,79: 6,75,45; 6,9,688; D469,756; Australia 479; 005; EM ; France 65,857-65,865; Germany ; GB Regd.Des.No. 049 and Patents Pending. Printed in China (0.06)

2 TABLE OF CONTENTS PACKAGE CONTENTS Package Contents Features 4 Setup 6 Setup Handset Lifter (Optional) 8 Charging 9 Positioning 9 Adjusting Fit 0 Multi-shift Pairing Making/Answering/Ending Calls Checking Compatibility 4 Volume 5 Headset Controls 7 Base Indicator Lights 8 Voice Tube Replacement 8 Troubleshooting 9 Subscription System Reset Battery Replacement Additional Parts (if required) Regulatory Notices Headset Eartips Spare Voice Tube Base AC Charger Telephone Cord Handset Lifter (Optional) Additional parts (if required). Details on page. REGISTER YOUR PRODUCT ONLINE Visit to register your product online so we can provide you with the best possible service and technical support. Handset Lifter Ringer Microphone Extender Arm with Stabilizers For Nortel i004 phones only

3 FEATURES Base Base - Top - Top View View FEATURES Base Base - - Bottom View View Front: Front: Indicator Indicator Lights Lights Talking Talking (Green) (Green) Power Power (Red) (Red) Charging Charging (Amber) (Amber) Telephone Telephone Handset Handset Jack Jack Handset Handset Lifter Lifter Jack Jack AC Charging AC Charging Jack Jack Telephone Telephone Cord Cord Jack Jack Charging Charging Cradle Cradle Telephone Telephone Configuration Configuration Dial Dial Headset Speaking Speaking Volume Volume Major Major Adjust Adjust Listening Listening Volume/Mute Volume/Mute Rear: Rear: Speaking Speaking Volume Volume Minor Minor Adjust Adjust IntelliStand IntelliStand On/Off On/Off Switch Switch (to automate (to automate call control call control button) button) Listening Listening Volume Volume Major Major Adjust Adjust Telephone Telephone Cord Cord Handset Lifter Lifter Call Call Control Control Button Button Talk Talk Indicator Indicator Light Light Voice Voice Tube Tube Handset Handset Lifter Lifter Arm Arm Power Power Cord Cord Ringer Ringer Microphone Microphone Jack Jack (remove (remove cover) cover) Height Height Switch Switch Accessory Accessory Jack Jack 4 5

4 C D SETUP SETUP Base - Bottom View Unplug the handset cord from phone. Plug the phone cord that is connected to the CS70 base into the handset jack on the phone. CAUTION: Your phone may have two similar jacks. Put the cord only in the jack from which the handset came. A 4A! 9v 4 Plug the handset cord into the handset jack in the base. Push in until it clicks. A B C D Plug the AC charger into the base s AC charging jack. Push in firmly. Complete Plug the handset cord into the handset jack in the bottom of the base. See step A for detailed location. NOTE: The access to the handset jack is fairly small. If you have large hands you may want to ask someone with smaller fingers to do this step. Plug the AC charger into an outlet and into the base s AC charging jack. See step 4A for detailed location. 6 7

5 SETUP HANDSET LIFTER (Optional) CHARGING. Slide headset into charging cradle so that microphone boom is on the right.. Gently press down on the headset to ensure that headset is in correct position. Amber charge indicator light on base will flash while charging and will change to solid amber when fully charged. 0 minutes = minimum charge to continue setup hours = full charge. Plug handset lifter power cord into handset lifter jack on base. Push firmly into base.. Position handset lifter under the handset on your phone. Verify that the lifter is located on top of the telephone speaker. If not, you will need to attach the ringer microphone as described on page. NOTE: Remove only a tiny piece of mounting tape backing to temporarily stick lifter into position; you may need to move it later. POSITIONING IntelliStand off IntelliStand on Set the IntelliStand switch to Intellistand off ( ) if you want to control the handset lifter with the call control button on your headset. 6 Set the Intellistand switch to Intellistand on (=) if you want the handset to automatically pick up when you take the headset off the charging cradle. The minimum recommended separation distance is shown above. IMPORTANT: Incorrect positioning can cause noise and interference problems. 8 9

6 ADJUSTING FIT MULTI-SHIFT PAIRING Enable Disable OR OR. Slide the headset over and behind your ear.. Rotate and press gently towards your ear for a snug fit.. Rotate voice tube microphone until it is pointed towards your chin.. To pair another headset to the same base, you must first enable the multi-shift pairing feature. Long press (5 sec.) the speaking volume minor adjust up button on back of base until the power indicator light flashes.. Place a charged headset in charging cradle and red indicator light on base will flash for seconds if the multi-shift pairing feature is enabled. Within 0 seconds of doing so, press either the "+" or "-" listening volume button for seconds until the headset talk indicator lights to indicate pairing mode, and goes out after successful pairing. Repeat steps and if headset and base do not link when call control button is pressed. NOTE: Only the last paired headset will work with the base. You must NOT be in talk mode (i.e. not on a call) when enabling or disabling this feature. To disable the multi-shift pairing feature, long press (5 sec.) the speaking volume minor adjust down button until the power indicator light flashes. 0

7 MAKING/ANSWERING/ENDING CALLS Without Handset lifter MAKING/ANSWERING/ENDING CALLS With Handset lifter (Optional) To make a call:. Take your handset off-hook. Dial tone should sound through handset (if not, check compatibility see page 4).. Press the call control button on the headset. The talk indicator lights on both the base and the headset should go on, indicating a successful link. Dial tone should sound through headset. Dial using the telephone keypad. To first test proper set up of the handset lifter:. Press the call control button on headset to activate handset lifter and lift handset from phone. Dial tone should sound if the handset is raised high enough.. If no dial tone, adjust handset lifter height switch or reposition lifter under handset. If you still do not hear a dial tone, you may need to insert extender arm (see page ) or check compatibility (page 4). Use mounting tape to secure handset lifter in position. To answer a call:. Take the handset off-hook.. Press the call control button on the headset to answer a call. To end a call, press the call control button on the headset, then hang up the handset. NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 4). To make/answer a call:. Press the call control button to raise the handset lifter.. Use the telephone keypad to dial the number. To end a call: Press the call control button to lower the handset lifter. (Phone will hang up). NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 4).

8 4 CHECKING COMPATIBILITY LISTENING VOLUME NOTE: The compatibility setting of is set at the factory to work with most phones. However, if you do not hear a dial tone, if either you or the recipient is having trouble hearing, or if you experience buzzing/hissing, please follow the directions below. NOTE: Be sure to set your telephone s volume at the mid range before adjusting the CS70 volume. Minor Adjust Major Adjust 4 Push on the + and buttons to adjust listening volume in minor incremental adjustments. NOTE: You must be in talk mode (i.e. on a call) to adjust. Use listening volume major adjust control on the back of the base for large incremental adjustments. NOTE: is the loudest setting. 4 is the lowest setting. If you cannot hear a dial tone through your headset, use a coin or small screwdriver to turn the telephone configuration dial until you can. Make sure that a number is aligned with the position indicator. Place a call to someone you know. While speaking, turn the configuration dial through the four positions. Select the position that provides the best sound quality for both you and the recipient. 4 5

9 SPEAKING VOLUME HEADSET CONTROLS Minor Adjust Major Adjust Use the speaking volume minor adjust control on the back of the base for minor incremental adjustments. NOTE: You must be in talk mode (i.e. on a call) to adjust. Use the speaking volume major adjust control on the bottom of the base for large incremental adjustments. NOTE: A is the lowest setting. B is the most common setting. D is the loudest setting. Feature Action Tone Listening volume minor adjust Press + to increase or to decrease Ascending/descending tones, tones at limit Headset Mute Mute Long press key ( seconds) mid tones = Mute low tones = Unmute NOTE: Tones repeat every 0 seconds when muted. To mute headset, long press the volume down button ( seconds). Press again to unmute. Answering/ ending calls Short press call control button Mid tone Talk indicator light on base will flash while muted. You will hear rapid beeps every 0 seconds to indicate that mute is on. Low battery warning Replace headset in charging cradle tone every 0 seconds N/A Out of range warning when on active call Move closer to base tones N/A Incoming call notification* Press call control button to answer call repetitive tones * Only works when using optional Handset Lifter. 6 7

10 BASE INDICATOR LIGHTS TROUBLESHOOTING VOICE TUBE REPLACEMENT To replace voice tube:. Slide old voice tube out.. Slide in spare voice tube. Indicator Lights Talking/Muted (Green) Power (Red) Charging (Amber) Action Charging Fully Charged Power Talking Muted Light Flashes amber Solid amber Solid red Solid green Flashes green Problem I plugged everything in but the lights won t come on. My headset does not work with the base unit. Callers cannot hear me. I can hear a dial tone in more than one configuration position. I cannot hear a dial tone in any configuration position. I cannot hear caller/dial tone. Solution Check that the AC charger jack is connected to the base unit. Check that the AC charger is securely connected to a working wall outlet. Check that the AC charger is the model supplied by Plantronics. Check that the phone is connected to the base unit s phone cord jack and it is pushed in firmly. Check that the phone handset is connected to the base s phone handset jack and it is pushed in firmly. Headset may be out of range of the base. Move closer to base unit until headset is within range. Range varies with office environment. Headset battery is dead. Recharge the battery by placing the headset in the headset charging cradle or by using the AC charger supplied. See page 9. Listening volume too low. Press the volume up button on the headset. If the volume is still too low, select another listening volume major adjust switch setting. See page 5. Incorrect configuration dial setting for your phone. Try other phone configuration dial settings on the base unit. Ensure the selected number is in line with the position indicator. See page 4. You may have to resubscribe your headset with the base. See page. Headset is muted. Long press ( sec.) the volume down button on headset to unmute the microphone. See page 6. Improper positioning of voice tube. Try various other positions. Voice tube may be clogged. Remove voice tube and test to see if callers can hear you without it. If they can, then replace the clogged voice tube. See page 8. Speaking volume is too low. Increase the speaking volume by adjusting the speaking volume minor adjust buttons on the base unit as described on page 6. If the volume is still too low, select another speaking volume major adjust setting as described on page 6. Incorrect configuration dial setting for your phone. Try other phone configuration dial settings on the base unit. Ensure the selected number is in line with the position indicator. See page 4. Phone will work in more than one configuration dial position. Use the position that sounds best to you and the person you call. Check that the phone is connected to the base s phone cord jack. See page 6. Check that the phone handset is connected to the base s phone handset jack. See page 6. Check that all cords and jacks are connected correctly. Check that the base has power (red indicator light) and the headset battery is fully charged. Try other phone configuration dial settings on the base unit. Ensure the selected number is in line with the position indicator. See page 4. Ensure you are in headset mode. Press the call control button to select correct mode. The talk indicator light on the base is green. 8 9

11 ... TROUBLESHOOTING Problem Sound in handset is distorted/hear echo in handset. I can hear too much background conversation, noise or sidetone. People I talk to can hear a buzz in the background. Battery talk time performance is significantly degraded even after a full recharge. The call is dropped. (Talk indicator on the headset and base will not be illuminated.) I hear static that does not allow me to communicate. I hear beeps in the headset. Handset lifter is installed but does not lift handset. My handset lifter operates every time I remove or replace my headset in the base unit. Solution Reduce speaking volume by changing the speaking volume major adjust switch setting. See page 6. Point microphone towards your chin. Listening volume too high on phone. If your phone has a handset volume control, lower this until the distortion disappears. If the distortion is still present, lower the listening volume adjust button on the headset. If the distortion persists, select another listening volume major adjust switch setting. See page 5. Base is too close to computer or phone. See page 9 for proper positioning. System needs to be reset. Perform system reset as described on page. Speaking volume is too high. Lower the speaking volume by adjusting the speaking volume minor adjust buttons on the base. If the volume is still too high, select another speaking volume major adjust setting. See page 6. Move the CS70 base further away from your phone. AC charger is plugged into a power strip. Plug the AC charger into the wall directly. Picking up another radio frequency. Call the Plantronics Technical Assistance Center for an RF filter. Battery is going bad. Replace the battery with a new battery pack. See page. Headset lost subscription. Try to reset the system. See page. If this does not work, try the resubscription procedure on page. Link to headset is lost. Try to reestablish a link by pressing the headset talk button. Unplug the AC charger from the base for 5 seconds, then plug back in. Reset the whole system as described on page. One beep every 0 seconds is caused by a low battery warning. Recharge battery by returning it to the base charge cradle for one to three hours until charge light stays lit or quits blinking. Two beeps is an out of range warning. Move closer to the base. Three rapid beeps every 0 seconds indicates your mute is on. Press the mute button once to turn mute off. When an optional lifter is connected, three repetitive beeps indicate a call is coming into the headset. Press the call control button on the headset to answer the call. Be sure the handset lifter power cord is firmly pushed into the handset lifter jack on the base. IntelliStand is enabled. To disable the handset lifter, move the IntelliStand switch to position. SUBSCRIPTION The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed. To do so, please follow the instructions on page for Multi-Shift Pairing. SYSTEM RESET To recover from some fault conditions (refer to the Troubleshooting Section), you may need to perform a system reset. To perform the system reset, follow this procedure:. Simultaneously press the call control button and both the "+" and " " volume buttons for 5 seconds. When the talk indicator light on the headset blinks, release all buttons.. Press the call control button again. The talk indicator light will again blink briefly to indicate the headset is back to normal operation mode. BATTERY REPLACEMENT. Disconnect the AC charger from the AC charging jack for 5 seconds. 4. Reconnect. The system reset operation is complete. The custom battery supplied should last years. When talk time decreases significantly, you should replace the battery. Call Plantronics at (800) ext. 558 for information on sending back to factory to install new battery

12 Stabilizers Extender Arm ADDITIONAL PARTS (If required) Extender Arm Ringer. Slide extender Microphone arm onto lifter. Stabilizers Ringer Microphone Use extender arm when the handset lifter needs additional stability lifting and returning to cradle.. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. Ringer Microphone Stabilizers Use ringer microphone when the telephone speaker is not located directly under the handset.. Remove cover from ringer microphone jack on back of lifter.. Connect ringer microphone plug.. Place ringer microphone over phone speaker. Remove adhesive tape and attach. For Nortel i004 phones only For Nortel i004 phones only For Nortel i004 phones only REGULATORY NOTICES FCC Requirements This device complies with Part 5 of the FCC Rules. Operation is subject to the following two conditions:. This device may not cause harmful interference, and. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 5 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the radio or television off and on, the user is encouraged to try to correct interference by one or more of the following measures:. Reorient or relocate the receiving antenna.. Increase the separation between the equipment and receiver.. Connect the equipment into an outlet on another circuit. 4. Consult the dealer or an experienced radio/tv technician for help. FCC REGISTRATION INFORMATION Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the exterior of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible jack that is also compliant. See installation instructions for details. The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, contact your local telephone company. For product approved after July, 00, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ### are the REN without the decimal point. (For example, 0 represents a REN of 0..) For earlier producers, the REN is separately shown on the label. If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this unit, for repair or warranty information, please contact customer service at (800) If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DO NOT DISASSEMBLE THIS EQUIPMENT: it does not contain any user serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment connected to AC power sources. Exposure to RF Radiation The internal wireless radio operates within the guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. Independent studies have shown that the internal wireless radio is safe for use by consumers. Visit for more information. NOTE: Modifications not expressly approved by Plantronics, Inc. could void the user's authority to operate the equipment.

13 USER GUIDE_ GUIDE DE L'UTILISATEUR_ CS70... WIRELESS OFFICE HEADSET SYSTEM SYSTÈME DE MICRO-CASQUE SANS FIL PROFESSIONNEL Plantronics Inc. SOUND INNOVATION 45 Encinal Street Santa Cruz, CA USA Plantronics, Inc. All rights reserved. Plantronics, the logo design, IntelliStand, Plantronics Sound Innovation, SupraPlus, and the voice tube clear color and shape trade dress are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents U.S. 5,0,79: 6,75,45; 6,9,688; D469,756; Australia 479; 005; EM ; France 65,857-65,865; Germany ; GB Regd.Des.No. 049 and Patents Pending Printed in China (0.06)

14 TABLE OF CONTENTS PACKAGE CONTENTS TABLE OF CONTENTS Package Contents Features 4 Setup 8 Setup Headset Lifter (Optional) 0 Charging Adjusting Fit Positioning Multi-shift Pairing Making/Answering/ Ending Calls 4 Checking Compatibility 6 Volume 7 Headset Controls 9 Base Indicator Lights Troubleshooting Voice Tube Replacement 7 Battery Replacement 7 System Reset 8 Subscription 9 Maintenance 9 Technical Assistance 9 Additional Parts (if required) 0 Warranty and Service Regulatory Notices TABLE DES MATIÈRES Contenu de la boîte Fonctions 6 Installation 8 Installation Décrocheur de combiné (en option) 0 Recharge Réglage du micro-casque Positionnement Couplage pour plusieurs quarts Passer/prendre/mettre fin à des appels 4 Vérification de la compatibilité 6 Volume 7 Commandes du micro-casque 0 Voyants du socle Dépannage 4 Remplacement du tube acoustique 7 Remplacement des piles 7 Réinitialisation du système 8 Association 9 Entretien 9 Assistance technique 9 Pièces supplémentaires (au besoin) 0 Garantie et service Avis réglementaires REGISTRATION REGISTER YOUR PRODUCT ONLINE Visit to register your product online, so we can provide you with the best possible service and technical support. ENREGISTREZ VOTRE PRODUIT EN LIGNE Visitez le site productregistration pour enregistrer votre produit en ligne. Nous pourrons ainsi vous proposer le meilleur service et le meilleur soutien technique possible. PACKAGE CONTENTS. HEADSET. Eartips. Spare Voice Tube 4. BASE 5. Telephone Cord 6. AC Charger 7. HANDSET LIFTER (optional) Additional Parts (if required). Details on page Ringer Microphone 9. Extender Arm with Stabilizers 0. For Nortel i004 phones only CONTENU DE LA BOÎTE. MICRO-CASQUE. Embouts. Tube acoustique de rechange 4. SOCLE 5. Cordon téléphonique 6. Chargeur c.a. 7. DÉCROCHEUR DE COMBINÉ (en option) Pièces supplémentaires (au besoin) Voir page 0 pour plus de détails. 8. Microphone de sonnerie 9. Bras d'extension avec stabilisateurs 0. Uniquement pour les téléphones Nortel i004

15 FEATURES Base - Top - Top View View FEATURES Base - - Bottom View View Front: Front: Indicator Indicator Lights Lights Talking Talking (Green) (Green) Power Power (Red) (Red) Charging Charging (Amber) (Amber) Telephone Telephone Handset Handset Jack Jack Handset Handset Lifter Lifter Jack Jack AC Charging AC Charging Jack Jack Charging Charging Cradle Cradle Telephone Telephone Configuration Dial Dial Headset Telephone Telephone Cord Cord Jack Jack Speaking Speaking Volume Volume Major Major Adjust Adjust Listening Listening Volume/Mute Rear: Rear: Speaking Speaking Volume Volume Minor Minor Adjust Adjust IntelliStand On/Off On/Off Switch Switch (to automate (to automate call call control control button) button) Listening Listening Volume Volume Major Major Adjust Adjust Telephone Telephone Cord Cord Handset Lifter Call Call Control Control Button Button Talk Talk Indicator Indicator Light Light Voice Voice Tube Tube Handset Handset Lifter Lifter Arm Arm Power Power Cord Cord Ringer Ringer Microphone Jack Jack (remove (remove cover) cover) Height Height Switch Switch Accessory Accessory Jack Jack 4 5

16 FONCTIONS Socle Vue Vue de de dessus Face Face avant avant : : Voyants Voyants lumineux Conversation (vert) (vert) Alimentation (rouge) (rouge) En charge En charge (jaune) (jaune) FONCTIONS Socle Vue Vue de de dessous Prise Prise du combiné du combiné Prise Prise du du décrocheur de combiné de combiné Prise Prise de de recharge c.a. c.a. Socle Socle de de recharge Bouton Bouton de de configuration du du téléphone Arrière : : Affinement du réglage du réglage du du volume volume d'émission Micro-casque Prise Prise du cordon du cordon téléphonique Réglage Réglage principal principal du du volume volume d'émission Volume Volume de de réception/sourdine Touche Touche de commande des des appels appels Voyant Voyant de de conversation en cours en cours Tube Tube acoustique Commutateur IntelliStand (automatisation du bouton du bouton de contrôle de contrôle des des appels) appels) Réglage Réglage principal principal du du volume volume de de réception Cordon Cordon téléphonique Décrocheur de de combiné Bras Bras du du décrocheur de combiné de combiné Cordon Cordon d'alimentation Prise Prise du du microphone de sonnerie de sonnerie (sous (sous le le couvercle) Réglage Réglage de la de hauteur la hauteur Prise Prise pour pour accessoire 6 7

17 SETUP SETUP 4 SETUP. Unplug the handset cord from phone.. Plug the telephone cord that is connected to the CS70 base into the handset jack on the phone. CAUTION: Your phone may have two similar jacks. Put the cord only in the jack from which the handset came.. Plug the handset cord into the handset jack in the bottom of the base. See step A for detailed location. A. Plug the handset cord into the handset jack in the base. Push in until it clicks. NOTE: The access to the handset jack is fairly small. If you have large hands you may want to ask someone with smaller fingers to do this step. 4. Plug the AC charger into an outlet and into the base s AC charging jack. See step 4A for detailed location. 4A. Plug the AC charger into the base s AC charging jack. Push in firmly. INSTALLATION. Débranchez le cordon du combiné.. Branchez le cordon téléphonique connecté au socle CS70 sur la prise de combiné du téléphone. ATTENTION : Votre téléphone peut comporter deux prises similaires. Branchez le cordon uniquement sur la prise de laquelle vous avez retiré le cordon du combiné.. Branchez le cordon du combiné sur la prise de combiné au bas du socle. Reportez-vous à l'étape A pour savoir exactement où se trouve la prise. A. Branchez le cordon du combiné sur la prise de combiné du socle. Enfoncez-le jusqu'à ce qu'il soit bien en place. REMARQUE : L'accès à la prise de combiné est relativement réduit. Si vous avez de grandes mains, vous devrez peut-être demander de l'aide à quelqu'un dont les mains sont plus fines. 4. Branchez le chargeur c.a. sur une prise d'alimentation et sur la prise de recharge c.a. du socle. Reportez-vous à l'étape 4A pour savoir exactement où se trouve la prise. 4A. Branchez le chargeur c.a. sur la prise de recharge c.a. du socle. Enfoncez-le fermement. Complete / Terminé A 4A! 9v 8 9

18 SETUP HANDSET LIFTER (Optional) CHARGING SETUP HANDSET LIFTER (Optional). Plug handset lifter power cord into handset lifter jack on base. Push firmly into base.. Position handset lifter under the handset on your phone. Verify that the lifter is located on top of the telephone speaker. If not, you will need to attach the ringer microphone as described on page 0. NOTE: Remove only a tiny piece of mounting tape backing to temporarily stick lifter into position; you may need to move it later. INSTALLATION DÉCROCHEUR DE COMBINÉ (en option). Branchez le cordon d'alimentation du décrocheur sur la prise du socle prévue à cet effet. Enfoncez-le fermement dans le socle.. Placez le décrocheur sous le combiné, sur le téléphone. Vérifiez que le décrocheur se trouve sur le hautparleur du téléphone. Si ce n'est pas le cas, vous devez installer le microphone de sonnerie en suivant les instructions de la page 0. REMARQUE : Ne retirez qu'une petite partie du ruban de fixation pour coller temporairement le décrocheur à l'emplacement prévu. Vous aurez peut-être à le déplacer plus tard. A B CHARGING. Slide headset into charging cradle so that microphone boom is on the right.. Gently press down on the headset to ensure that headset is in correct position. Amber charge indicator light on base will flash while charging and will change to solid amber when fully charged. 0 minutes = minimum charge to continue setup hours = full charge RECHARGE. Glissez le micro-casque dans le socle de recharge de sorte que la tige du microphone soit sur la droite.. Appuyez doucement sur le microcasque pour vous assurer qu'il est bien logé dans le socle. Le voyant jaune du socle clignote pendant que le micro-casque se recharge. Une fois le processus terminé, le voyant devient jaune. 0 minutes = charge minimum pour poursuivre l'installation heures = charge complète IntelliStand off Fonction IntelliStand désactivée IntelliStand on Fonction IntelliStand activée A. Set the IntelliStand switch to IntelliStand off ( ) if you want to control the handset lifter with the call control button on your headset. B. Set the IntelliStand switch to IntelliStand on (=) if you want the handset to automatically pick up when you take the headset off the charging cradle. A. Pour contrôler le décrocheur de combiné à l'aide du bouton de contrôle des appels qui se trouve sur votre microcasque, réglez l'interrupteur IntelliStand à la position «arrêt» ( ). B. Pour que le combiné se décroche automatiquement lorsque vous retirez le micro-casque du socle de recharge, réglez l'interrupteur IntelliStand à la position «marche» (=). 0

19 ADJUSTING FIT MULTI-SHIFT PAIRING Activate Activation Deactivate Désactivation OR OR ADJUSTING FIT. Slide the headset over and behind your ear.. Rotate and press gently towards your ear for a snug fit.. Rotate voice tube microphone until it is pointed towards your chin. POSITIONING 6 5 cm 0 cm RÉGLAGE DU MICRO-CASQUE. Placez le micro-casque en le faisant glisser sur votre oreille puis vers l'arrière.. Faites-le tourner puis appuyez doucement dessus vers votre oreille pour l'ajuster parfaitement.. Faites pivoter le tube acoustique en direction de votre menton. MULTI-SHIFT PAIRING. To pair another headset to the same base, you must first enable the multi-shift pairing feature. Long press (5 sec.) the speaking volume minor adjust up button on back of base until the power indicator light flashes.. Place a charged headset in charging cradle and red indicator light on base will flash if the multi-shift pairing feature is enabled. Within 0 seconds of doing so, press either the "+" or "-" listening volume button for seconds until the green talk indicator lights to indicate pairing mode, and goes out after successful pairing. Repeat steps and if headset and base do not link when call control button is pressed. NOTE: Only the last paired headset will work with the base. You must NOT be in talk mode (i.e. on a call) to enable or disable this feature. To disable the multi-shift pairing feature, long press (5 sec.) the speaking volume minor adjust down button until the power indicator light flashes. COUPLAGE POUR PLUSIEURS QUARTS. Pour associer un autre micro-casque à un même socle, vous devez d'abord activer la fonction de couplage pour plusieurs quarts. Appuyez pendant 5 secondes sur le bouton d'affinement du réglage permettant de monter le volume au dos du socle jusqu'à ce que le voyant d'alimentation clignote.. Placez un micro-casque chargé sur le socle. Le voyant rouge du socle clignote pendant secondes si la fonction de couplage pour plusieurs quarts est activée. Après 0 secondes, appuyez sur le bouton de volume de réception «+» ou «-» pendant secondes, jusqu'à ce que le voyant de conversation s'allume puis s'éteigne. Ceci indique que le couplage a réussi. Si le couplage entre le socle et le microcasque échoue lorsque vous appuyez sur le bouton de contrôle des appels, suivez à nouveau les étapes et. REMARQUE : Seul le dernier micro-casque associé fonctionnera sur le socle. Pour pouvoir activer ou désactiver cette fonction, vous ne devez PAS être en mode conversation (c'està-dire au téléphone). Pour désactiver la fonction de couplage pour plusieurs quarts, appuyez 5 secondes sur le bouton d'affinement du réglage du socle permettant de baisser le volume jusqu'à ce que le voyant d'alimentation clignote. POSITIONING The minimum recommended separation distance is shown above. IMPORTANT: Incorrect positioning can cause noise and interference problems. POSITIONNEMENT Ci-dessus est indiquée la distance minimum recommandée de séparation. IMPORTANT : un positionnement inadéquat peut provoquer des problèmes de bruit et d'interférences.

20 MAKING/ANSWERING/ENDING CALLS PASSER/PRENDRE/METTRE FIN À DES APPELS 4 WITHOUT HANDSET LIFTER To make a call:. Take your handset off-hook. Dial tone should sound through handset (if not, check compatibility see page 6).. Press the call control button on the headset, then dial using the telephone keypad. To answer a call:. Take the handset off-hook.. Press the call control button on the headset to answer a call. To end a call: Press the call control button on the headset, then hang up the handset. NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 6). SANS DÉCROCHEUR DE COMBINÉ Pour passer un appel :. Décrochez le combiné. Vous devriez entendre une tonalité dans le combiné (sinon, reportez-vous à la page 6 pour savoir comment vérifier la compatibilité).. Appuyez sur le bouton de contrôle des appels du micro-casque, puis composez le numéro sur votre téléphone. Pour répondre à un appel :. Décrochez le combiné.. Appuyez sur le bouton de contrôle des appels du micro-casque pour prendre l'appel. Pour mettre fin à l'appel : Appuyez sur le bouton de contrôle des appels du micro-casque puis raccrochez le combiné. REMARQUE : Si vous ou votre interlocuteur éprouvez des difficultés à vous entendre, veuillez vérifier la compatibilité (page 6). WITH HANDSET LIFTER (Optional) To first test proper set up of the handset lifter:. Press the call control button on headset to activate handset lifter and lift handset from phone. Dial tone should sound if the handset is raised high enough.. If no dial tone, adjust handset lifter height switch or reposition lifter under handset. If you still do not hear a dial tone, you may need to insert extender arm (see page 0) or check compatibility (page 6). Use mounting tape to secure handset lifter in position. To make/answer a call:. Press the call control button to raise the handset lifter. 4. Use the telephone keypad to dial the number. To end a call, press the call control button to lower the handset lifter. (Phone will hang up). NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 6). AVEC DÉCROCHEUR DE COMBINÉ (en option) Pour vérifier avant tout l'installation du décrocheur de combiné :. Appuyez sur le bouton de contrôle des appels du micro-casque pour activer le décrocheur et soulever le combiné du téléphone. Si le combiné est suffisamment soulevé, vous devriez entendre une tonalité.. Si vous n'entendez rien, utilisez le réglage de la hauteur du décrocheur ou replacez le décrocheur sous le combiné. Si vous n'entendez toujours pas de tonalité, vous devez peut-être insérer un bras d'extension (voir page 0) ou vérifier la compatibilité (page 6). Utilisez le ruban de fixation pour que le décrocheur reste bien en place. Pour passer/prendre un appel :. Appuyez sur le bouton de contrôle des appels pour faire monter le décrocheur. 4. Utilisez les touches du téléphone pour composer le numéro. Appuyez sur le bouton de contrôle des appels pour baisser le décrocheur. (Le téléphone raccroche). REMARQUE : Si vous ou votre interlocuteur éprouvez des difficultés à vous entendre, veuillez vous assurer de la compatibilité (page 6). 4 5

21 4 CHECKING COMPATIBILITY LISTENING VOLUME 4 CHECKING COMPATIBILITY NOTE: The compatibility setting of is set at the factory to work with most phones. However, if you do not hear a dial tone, if either you or the recipient is having trouble hearing, or if you experience buzzing/hissing, please follow the directions below. If you cannot hear a dial tone through your headset, use a coin or small screwdriver to turn the telephone configuration dial until you can. Make sure that a number is aligned with the position indicator. Place a call to someone you know. While speaking, turn the configuration dial through the four positions. Select the position that provides the best sound quality for both you and the recipient. VÉRIFICATION DE LA COMPATIBILITÉ REMARQUE : Le réglage de compatibilité est effectué en usine et assure une compatibilité avec la plupart des téléphones. Cependant, si vous n'entendez pas de tonalité, si l'un des interlocuteurs a du mal à entendre l'autre ou si vous entendez des bourdonnements ou des sifflements, veuillez suivre les instructions ci-dessous. Si vous n'entendez pas de tonalité, utilisez une pièce de monnaie ou un petit tournevis pour faire tourner le bouton de configuration au maximum. Assurez-vous qu'un chiffre est aligné avec l'indicateur de position. Appelez quelqu'un que vous connaissez. Tout en parlant, faites tourner le bouton de configuration pour essayer les quatre positions. Choisissez celle qui offre la meilleure qualité de communication possible pour vous et votre interlocuteur. LISTENING VOLUME NOTE: Be sure to set your telephone s volume at the mid range before adjusting the CS70 volume.. Minor Adjustment Push on the + and buttons to adjust listening volume in minor incremental adjustments. NOTE: You must be in talk mode (i.e. on a call) to adjust.. Major Adjustment Use listening volume major adjust control on the back of the base for large incremental adjustments. NOTE: is the loudest setting. 4 is the lowest setting. VOLUME DE RÉCEPTION REMARQUE : Assurez-vous de régler le volume de votre téléphone au milieu avant de régler le volume du micro-casque sans fil CS70.. Affinement du réglage Appuyez sur les boutons «+» et pour affiner progressivement le volume de réception. REMARQUE : Vous devez être en mode conversation (c.-à-d. au téléphone) pour pouvoir effectuer le réglage.. Réglage principal Le réglage principal du volume de réception se trouve au dos du socle et permet de régler le volume progressivement. REMARQUE : Le réglage correspond au volume maximum. «4» est le réglage le plus faible. 6 7

22 SPEAKING VOLUME HEADSET CONTROLS SPEAKING VOLUME. Minor Adjustment Use the speaking volume minor adjust control on the back of the base for minor incremental adjustments. NOTE: You must be in talk mode (i.e. on a call) to adjust.. Major Adjustment Use the speaking volume major adjust control on the bottom of the base for large incremental adjustments. NOTE: A is the lowest setting. B is the most common setting. D is the loudest setting. VOLUME D'ÉMISSION. Affinement du réglage L'affinement du réglage du volume d'émission se trouve au dos du socle et permet d'affiner le volume progressivement. REMARQUE : Vous devez être en mode conversation (c.-à-d. au téléphone) pour pouvoir effectuer le réglage.. Réglage principal Le réglage principal du volume d'émission se trouve au bas du socle et permet de régler le volume progressivement. REMARQUE : «A» est le réglage le plus faible. «B» est le réglage le plus courant. «D» est le plus fort. Key Feature Action Tone Listening volume minor adjust Mute Answering/ ending calls Press + to increase or to decrease Long press key ( seconds) Short key press Ascending/descending tones, tones at limit mid tones = Mute low tones = Unmute NOTE: Tones repeat every 5 seconds when muted. Mid tone Low battery warning Replace headset in charging cradle tone every 0 seconds Out of range warning when on active call Move closer to base tones HEADSET MUTE To mute headset, long press the volume down button ( seconds). Press again to unmute. Talk indicator light on base will flash while muted. You will hear rapid beeps every 5 seconds to indicate that mute is on. MISE EN SOURDINE DU MICRO-CASQUE Pour mettre le micro-casque en sourdine, appuyez pendant secondes sur le bouton de réduction de volume. Appuyez à nouveau dessus pour désactiver cette fonction. Lorsque la sourdine est activée, le voyant de conversation du socle clignote. Vous entendrez bips courts toutes les 5 secondes indiquant que l'appareil est en mode sourdine. Incoming call notification* Press call control button to answer call * Only works when using optional Handset Lifter. repetitive tones 8 9

23 COMMANDES DU MICRO-CASQUE UK BASE INDICATOR LIGHTS Talking/Muted (Green) Power (Red) Charging (Amber) Action Charging Fully Charged Power Talking Muted Light Flashes amber Solid amber Solid red Solid green Flashes green Légende Fonction Action Tonalité Affinement du volume de réception Appuyer sur «+» pour augmenter le volume ou sur pour le baisser Tonalités montantes/ descendantes, tonalités à la limite FR VOYANTS DU SOCLE Mise en sourdine Appuyez pendant secondes sur le boutonde réduction de volume tonalités moyennes = Mise en sourdine tonalités basses = Mise en sourdine désactivée REMARQUE : Lorsque la sourdine est activée, les tonalités se répètent toutes les 5 secondes. Conversation / Sourdine (vert) Alimentation (rouge) En charge (jaune) Action Voyant Recharge Clignote en jaune Passer/Mettre fin à des appels Appuyer brièvement sur le bouton Tonalité moyenne Recharge terminée Alimentation Jaune Rouge Avertissement de piles faibles Replacer le micro-casque dans le socle de recharge tonalité toutes les 0 secondes Conversation Sourdine Vert Clignote en vert Avertissement de Se rapprocher portée dépassée ; du socle pendant un appel actif tonalités Avis d'appel entrant* Appuyer sur le bouton de contrôle des appels pour répondre à un appel tonalités répétitives * Ne fonctionne qu'avec le décrocheur de combiné en option. 0

24 TROUBLESHOOTING TROUBLESHOOTING Problem Problem Solution Solution Problem Problem Solution Solution I plugged everything Check that the AC charger jack is connected to the base unit. Sound in handset is Reduce speaking volume by changing the speaking volume I plugged everything in Check that the AC charger jack is connected to the base unit. Sound in handset is Reduce speaking volume by changing the speaking volume but the lights won t distorted/hear echo in major adjust switch setting. See page 8. but the lights won t distorted/hear echo in major adjust switch setting. See page 8. Check that the Check AC charger that the is AC securely charger connected is securely to connected a working to a working come on. handset. come on. wall outlet. handset. Point microphone towards your chin. wall outlet. Point microphone towards your chin. Check that the AC charger is the model supplied by Plantronics. Listening volume too high on phone. If your has a handset Check that the AC charger is the model supplied by Plantronics. Listening volume too high on phone. If your phone has a handset volume control, volume lower control, this until lower the this distortion until the disappears. distortion disappears. My headset My does headset does Check that the Check phone that is the connected phone is to connected the base unit s to the phone base unit s cord phone cord If the distortion If the is distortion still present, is still lower present, the listening lower the volume listening adjust volume adjust not work with not the work with the jack and it is jack pushed and in it is firmly. pushed in firmly. button on the button headset. on the If the headset. distortion If the persists, distortion select persists, another select another base unit. base unit. Check that the phone handset is connected to the base s phone listening volume major adjust switch setting. See page 7. Check that the phone handset is connected to the base s phone listening volume major adjust switch setting. See page 7. handset jack handset it is jack pushed and in it is firmly. pushed in firmly. Base is too close Base to is computer too close to or computer phone. See or page phone. See for page for Headset may be out of range of the base. Move closer to base proper positioning. Headset may be out of range of the base. Move closer to base proper positioning. unit until headset unit until is within headset range. is within Range range. varies Range with office varies with office System needs System to be reset. needs Perform to be reset. system Perform reset system as described reset as described environment. environment. on page 8. on page 8. Headset battery Headset is dead. battery Recharge is dead. the Recharge battery by the placing battery the by placing the headset in the headset charging cradle or by using the AC I can hear too much Speaking volume is too high. Lower the speaking volume by headset in the headset charging cradle or by using the AC I can hear too much Speaking volume is too high. Lower the speaking volume by charger supplied. See page. background conversation, adjusting the speaking volume minor adjust buttons on the base. charger supplied. See page. background conversation, adjusting the speaking volume minor adjust buttons on the base. noise or sidetone. Listening volume too low. Press the volume up button on the noise or sidetone. If the volume If is the still volume too high, is still select too high, another select speaking another volume speaking volume Listening volume too low. Press the volume up button on the major adjust major setting. adjust See setting. page 8. See page 8. headset. If the headset. volume If is the still volume too low, is still select too another low, select listening another listening volume major volume adjust major switch adjust setting. switch See setting. page 7. See page 7. People I talk People to can I talk to can Move the CS70 Move base the further CS70 base away further from your away phone. from your phone. Incorrect configuration Incorrect configuration dial setting for dial your setting phone. for your Try other phone. Try other hear a buzz hear in the a buzz in the AC charger is AC plugged charger into is plugged a power into strip. a power Plug the strip. AC Plug charger the AC charger configuration configuration dial settings dial on the settings base on unit. the Ensure base unit. the selected Ensure the selected background. background. into the wall into directly. the wall directly. number is in number line with is the in line position with the indicator. position See indicator. page 6. See page 6. Picking up another Picking radio up another frequency. radio Call frequency. the Plantronics Call the Plantronics You may have You to may resubscribe have to resubscribe your headset your with headset the base. with See the base. See Technical Assistance Technical Center Assistance for an Center RF filter. for an RF filter. page. page. Battery talk Battery time talk time Battery is going Battery bad. is Replace going bad. the Replace battery with the battery a new battery with a new battery Callers cannot Callers cannot Headset is muted. Headset Press is muted. the mute Press button the mute on headset button to on unmute headset to unmute performance performance is is pack. See page pack. 7. See page 7. hear me. hear me. the microphone. the microphone. See page 8. See page 8. significantly significantly degraded degraded Improper positioning Improper of positioning voice tube. of Try voice various tube. other Try various positions. other positions. even after a even full recharge. after a full recharge. Voice tube may Voice be tube clogged. may be Remove clogged. voice Remove tube and voice test tube to see and if test to see if The call is dropped. Headset lost subscription. Try to reset the system. See page callers can hear you without it. If they can, then replace The call is dropped. Headset lost subscription. Try to reset the system. See page callers can hear you without it. If they can, then replace the (Talk indicator on the 8. If this does not work, try the resubscription procedure on clogged voice tube. See page 7. (Talk indicator on the 8. If this does not work, try the resubscription procedure on clogged voice tube. See page 7. headset and headset base will and base page will. page. Speak volume Speak is too volume low. Increase is too low. the Increase speaking the volume speaking by volume by not be illuminated.) not be illuminated.) adjusting the adjusting speaking the volume speaking minor volume adjust minor buttons adjust on the buttons on the base unit as base described unit as on described page 8. If on the page volume 8. If is the still volume too low, is still too low, I hear static I that hear static that Link to headset Link is to lost. headset Try to is reestablish lost. Try to reestablish a link by pressing a link by the pressing the select another select speaking another volume speaking major volume adjust major setting adjust as setting as does not allow does me not to allow me call to control button. call control button. described on described page 8. on page 8. communicate. communicate. Unplug the AC Unplug charger the from AC charger the base from for the 5 seconds, base for then 5 seconds, plug then plug Incorrect configuration Incorrect configuration dial setting for dial your setting phone. for your Try other phone. Try other back in. back in. configuration configuration dial settings dial on the settings base unit. on the Ensure base unit. the selected Ensure the selected number is in line with the position indicator. See page 6. Reset the whole system as described on page 8. number is in line with the position indicator. See page 6. Reset the whole system as described on page 8. I hear beeps I hear in beeps in One beep every One 0 beep seconds every is 0 caused seconds by is a caused low battery by a warning. low battery warning. I can hear a I dial can tone hear in a dial tone Phone in will work Phone in more will work than in one more configuration than one configuration dial position. dial Use position. the Use the the headset. the headset. Recharge battery Recharge by returning battery by it to returning the base it charge to the base cradle charge for cradle for more than one more than one position that position sounds best that to sounds you and best the to person you and you the call. person you call. one to three one hours to three until charge hours until light charge stays lit light or quits stays blinking. lit or quits blinking. configuration configuration position. position. Two beeps is Two an out beeps of range is out warning. of range Move warning. closer Move to the closer base. to the base. Three rapid Three beeps rapid every beeps 5 seconds every indicates 5 seconds your indicates mute is your on. mute is on. I cannot hear I cannot a dial tone hear a dial Check tone that the Check phone that is connected the phone is to connected the base s to phone the base s cord jack. phone cord jack. Press the mute Press button the mute once button to turn once mute to off. turn mute off. in any configuration in any configuration See page 8. See page 8. When an optional lifter is connected, three repetitive beeps position. When an optional lifter is connected, three repetitive beeps position. Check that the Check phone that handset the phone is connected handset is to connected the base s to phone the base s phone indicate a call indicate is coming a call into is coming the headset. into the Press headset. the call Press control the call control handset jack. handset See page jack. 8. See page 8. button on the button headset on the to answer headset the to call. answer the call. I cannot hear I cannot hear Check that all Check cords that and all jacks cords are and connected jacks are correctly. connected correctly. Handset lifter Handset is installed lifter is installed Be sure the Be handset sure the lifter handset power lifter cord is power firmly cord pushed is firmly into pushed the into the caller/dial tone. caller/dial tone. Check that the Check base that has the power base (red has indicator power (red light) indicator and the light) headset and the headset but does not but lift does handset. not lift handset. lifter handset jack on lifter the base. jack on the base. battery is fully battery charged. is fully charged. Try other phone Try configuration other phone configuration dial settings on dial the settings base unit. on the Ensure base unit. Ensure My handset My lifter handset operates lifter operates IntelliStand IntelliStand is enabled. To is enabled. disable the To handset disable the lifter, handset move the lifter, move the the selected number the selected is in number line with is the in position line with indicator. the position See indicator. page 6. See page 6. every time I every remove time or I remove IntelliStand or IntelliStand switch to position switch to. position. replace my headset in the Ensure you are Ensure in headset you are mode. in headset Press mode. the call Press control the button call control to replace my headset in the button to base unit. select correct select mode. correct The talk mode. indicator The talk light indicator on the base light is on green. base unit. the base is green.