User Guide for FritzBox. By JOIN. Edition : LTE. Join Expérience VDSL V

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1 User Guide for FritzBox By JOIN Edition : LTE Join Expérience VDSL V

2 1- How to connect your FritzBox? First configuration : accès of the settings Select Language Select Your country Select Annex... Error! Bookmark not defined. 6- Automatic reboot... Error! Bookmark not defined. 7- Choose password... Error! Bookmark not defined. 8- wizard assist... Error! Bookmark not defined. 9- Select your provider... Error! Bookmark not defined. 10- Confirm internet connection settings... Error! Bookmark not defined. 11- Waiting, saving settings... Error! Bookmark not defined. 12- summary internet connection... Error! Bookmark not defined. 13- Account Phone settings... Error! Bookmark not defined. 14- Wifi Settings... Error! Bookmark not defined. 15- Check Fritz OS update... Error! Bookmark not defined. 16- update finished... Error! Bookmark not defined. 17- Overview... Error! Bookmark not defined. 18- Change Annex connection failed... Error! Bookmark not defined. 19- Factory settings Settings your own modem... Error! Bookmark not defined. 21- How to update your modem? Forwarding call Calling line identification restriction Answering machine Join Expérience VDSL V

3 1- HOW TO CONNECT YOUR FRITZBOX? Wifi Connexion LAN connexion Turn on the WLAN by Pushing Wlan button and wait until Wlan led turn light. Join Expérience VDSL V

4 2- FIRST CONFIGURATION : ACCÈS OF THE SETTINGS To set up your modem, connect your computer to your modem via Ethernet cable or WIFI. Launch a web browser and enter the following into the search address bar: address: or Join Expérience VDSL V

5 3- SELECT LANGUAGE In this case, pick English 4- SELECT YOUR COUNTRY Chose Luxembourg Join Expérience VDSL V

6 5- AUTOMATIC REBOOT Après avoir validé le choix du pays, votre modem va automatiquement redémarrer, assurez-vous d être de nouveau connecter au modem pour continuer la configuration de celui-ci. 6- CHOIX DU MOT DE PASSE Le mot de passe par défaut est «AVM», si vous choisissez un autre mot de passe, ne l oubliez pas, vous devez le communiquer en cas de problème au technicien ou au Call Center. Join Expérience VDSL V

7 7- RECHERCHE DE RESEAU Le modem recherche automatiquement l opérateur Join Expérience, assurez-vous tout de même d être à porter d un signal 4G Post (P&T). 8- SELECTION DE L OPERATEUR Le choix du fournisseur d accès à internet est automatiquement pris, «Join Experience LTE@Home. Join Expérience VDSL V

8 9- VERIFICATION DE L ACCES INTERNET Veuillez décocher l option «Vérifier la connexion internet après l enregistrement de la configuration». 10- ENREGISTREMENT DES PARAMETRES Patienter. 11- ENREGISTREMENT CONFIRME Cliquer sur suivant. Join Expérience VDSL V

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10 12- PARAMETRE D APPEL Si votre connexion internet est établie, vous recevrez automatiquement la configuration de votre compte téléphonique. Si vous n avez pas souscris de contrat ligne VOIP, cliquer sur «Annuler». 13- FIN DE LA CONFIGURATION Lorsque vous cliquez sur «Suivant», une petite fenêtre apparaitra et il suffira de quitter l assistant. Join Expérience VDSL V

11 14- APERÇU Votre modem est maintenant connecté à internet. Join Expérience VDSL V

12 15- FACTORY SETTINGS You have 2 solutions to reset your modem. By factory settings: click on «Forgot your password» (You must restart your modem just before). Next, click on «Restore Factory Settings» Your modem will reset to factory settings. This will take a few minutes. Join Expérience VDSL V

13 The second method. Go to system -> Backup -> Factory Settings Join Expérience VDSL V

14 16- HOW TO UPDATE YOUR MODEM? With operational internet connexion, you can update your firmware, to do it : Go to «System» -> «Update» and click on «Find New FritzOS. If your modem finds a new OS, please install it. Without internet connexion : Go to «system» -> «Update» and «FritzOS File» (View in advanced). Join Expérience VDSL V

15 Insert the password «AVM» and click on «Start Update». Choose the FritzOs file you previously downloaded to your computer or copy from the manufacturer's website AVM: FritzBox 7360 : en-de-es-it-fr-pl image FritzBox 7490 : FritzBox : Join Expérience VDSL V

16 During the firmware update, until the modem reboots, the light «info» is flashing. Don t touch anything on the web page and don t disconnect any câble. At the end of the update progress, your modem will reboot automaticaly. Join Expérience VDSL V

17 17- FORWARDING CALL When you want to transfer your calls from your fixed line to another number, for example a mobile number, you can configure this transfer directly on your modem as follows: On the modem configuration page, click on "Telephony" -> "Call management" -> "Call forwarding ->" New call forwarding ". Select your fixed number to be forwarded. Join Expérience VDSL V

18 Add the destination number, for example : You can choose which fix number phone emits the call or leave it in automatic mode. Join Expérience VDSL V

19 You have 5 solutions for your forwarding call: - Immediately = your fix line doesn t ring and the call will be directly sent to the destination phone number, for example - Delayed = Forwarding call with average 4 5 tones (standard setting) - Long delay = Forwarding call with 7 8 tones - Parallel cal = Your destination phone number reacts the way as your fix line Your call forwarding is now active, you can desactivate it simply by clicking on uncheck «Enabled». Join Expérience VDSL V

20 18- CALLING LINE IDENTIFICATION RESTRICTION You have the option to hide your phone number during a call, in order to do this, you have two methods: First, by connecting to your modem by browsing, on the menu "Telephony" -> "Telephony Devices" Select your device, in this example "Handset 2". Then on a tab «Telephony Device Features», check «Calling line identification restriction (CLIR)». Join Expérience VDSL V

21 The second method, use your phone by pressing the keys: * 31 * then dial the number of your destination. Example: * 31 * Join Expérience VDSL V

22 19- ANSWERING MACHINE Activate your answering machine by clicking the «0/1 button» on the "Answering Machine" menu. In the case where a call forwarding is active, do not activate your answering machine, it will be create a conflict with the delay time of the answering machine and the forwarding call. On the setup page of the answering machine, you can select the number you want to activate. Choose between three operating modes: - Record messages = answering machine with announcement and recording of messages - Answering machine not recorder = allows to have only one announcement - Timer = Activate the answering machine in different modes during time slots Set your announcement : Join Expérience VDSL V

23 Set your schedule time and answering mode: You can be alerted by when you have a new message on your answering machine. To remotely interrogate your answering machine, you must configure a four-digit PIN. Join Expérience VDSL V

24 Join Experience website USER GUIDE FRITZBOX 7360 LINK: USER GUIDE FRITZBOX 7490 LINK: df In case your internet connection failed : - Call center at 9009 from mobile or or Contact : Join Expérience VDSL V