Accessibilité dans Hébergement & restauration secteurs pour les personnes handicapées

Transcription

1 handicapées TR1-LEO

2 Information sur le projet Accessibilité dans Hébergement & restauration secteurs pour les personnes Titre: Accessibilité dans Hébergement & restauration secteurs pour les personnes handicapées Code Projet: Année: 2013 Type de Projet: Statut: Accroche marketing: Résumé: TR1-LEO Projets de transfert d'innovation Accordé L'occasion de secteurs d'hôtellerie et restauration pour attirer les clients handicapés augmentera la conscience sociale et augmenter le niveau de l'inclusion sociale de ces groupes défavorisés. The research conducted by ETOA (European Tour Operators Association) in 2011 indicates that there are significant barriers in Accessibility of Accommodation and Catering services to people with different types of disabilities.only 2% of examined hotels have employed person using sign language. None of them offered information or other material printed in Braille.As regards the Catering services, more than half of them are inaccessible for people with physical disabilities because of environmental barriers.only 2% of restaurants had conducted special training in disability issues and none of the hotels had such training so far.the conclusion of the research is that the staff of Hotel & Catering services do not have skills necessary to provide adequate services to clients with disabilities what is a consequence of certain lack of coverage of that subject in available vocational training offer.the full access to Hotel & Catering services for all clients without discrimination on the ground of disability is one of obligations of modern European society.the necessity to train qualified personnel to provide proper services in mentioned sectors is crucial. The TOI project ACAD 2 aims to implement the ECVET system which will facilitate the accumulation, recognition and validation of work-related skills and knowledge acquired during providing services for disabled clients across Europe in Hotel & Catering sectors. ACAD 2 project will provide:an ECVET curriculum and training programme (paper based & online WCAG 2.0 SCORM e-platform) for personnel and management staff of Hotel & Catering services, training them how to provide accessible services for disabled customers (visual,hearing,learning,mobility & speech impairments) involving at least 250 employees; qualification validation mechanism (control tool) for staff of addressed sectors in providing services to clients with disabilities; elaboration of Manual for Hotel & Catering service providers who offering services for disabled clients; an EU ECVET-ECTS portfolio for offering services for disabled clients. Description: Thèmes: Sectors: Types de Produit: The outcome of the project will certainly include awareness rising, developing specific skills and knowledge of addressed sectors and will increase the qualification level of the staff. The benefits from project activities and results for target groups (i.e. increase the number of disabled clients) will encourage themselves to participate actively. *** Étude interculturelle *** TIC *** Formation tout au long de la vie *** Validation, transparence, certification *** Accès pour les personnes moins favorisées *** Égalité des chances *** Formation continue *** Formation initiale *** Activités de Services Administratifs et de Soutien *** Hébergement et Restauration *** Information et Communication *** Enseignement Matériel pour l'enseignement 2

3 Information sur le projet Accessibilité dans Hébergement & restauration secteurs pour les personnes Information sur le produit: Page Web du projet: Modules Enseignement à distance Programme/curriculum Matériel d'apprentissage Site Internet DVD Project web site( e-learning platform. Need analysis report regarding delivery of services to disabled customers in tourism.acad 2 Unified training curriculum 3

4 Contractant du projet Denizli Valiligi Aydin Institution publique Personne de contact Adresse: Téléphone: Fax: Site internet: Hakan Kurt 15 Mays Mah. Gazi Mustafa Kemal Bulvar No:

5 Coordinateur Denizli Valiligi Aydin Institution publique Personne de contact Adresse: Téléphone: Fax: Site internet: Hakan Kurt 15 Mays Mah. Gazi Mustafa Kemal Bulvar No:

6 Partenaire Partner 1 Suleyman Sah University STANBUL Istanbul Partner 2 PHOENIX KM KORTEMARK Bruxelles Cap, Brussel Hof BE-Belgique Partner 3 Denizli Il Milli Egitim Mudurlugu Aydin Partner 4 Foundation Institute for Regional Development Kraków Lodzkie PL-Pologne 6

7 Partenaire Partner 5 INTERPROJECTS SMOLYAN Sofia Stolitsa BG-Bulgarie Partner 6 TRIPOLISHOTEL Aydin 7

8 Produits 1 website 8

9 Produit 'website' Titre: website Type de Produit: Site Internet Texte marketing: Description: there are all information about project in the project website. Cible: Tourism sector, hotel managers and staff, teachers, the staff in catering and accomodation sector. Résultat: Project dissemination Domaine d'application: Turkey Adresse du site Internet: Langues de produit: anglais &prd=1 9

10 Événements Questionnaires - for trainers and trainees Date Description Cible Public Informations de contact Date et lieu To underline the situation of disabled. Hotel Managers and staff, policy makers,the families of disabled people. Événement public dsevindik@gmail.com Turkey and Bulgaria 10