Systèmes d'information et Management Volume 13 Issue 2 Article 3 2008 Les conséquences sur les compétences du chargé de clientèle du développement des compétences des clients via l'e-banking Michel DUBOIS Université Pierre Mendes France, Grenoble 2, michel.dubois@upmf-grenoble.fr Didier RETOUR IAE Grenoble, admin@localhost.admin Marc-Éric BOBILLIER CHAUMON Université de Lyon 2, marc-eric.bobillier-chaumon@univ-lyon2.fr Follow this and additional works at: http://aisel.aisnet.org/sim Recommended Citation DUBOIS, Michel; RETOUR, Didier; and BOBILLIER CHAUMON, Marc-Éric (2008) "Les conséquences sur les compétences du chargé de clientèle du développement des compétences des clients via l'e-banking," Systèmes d'information et Management: Vol. 13 : Iss. 2, Article 3. Available at: http://aisel.aisnet.org/sim/vol13/iss2/3 This material is brought to you by the Journals at AIS Electronic Library (AISeL). It has been accepted for inclusion in Systèmes d'information et Management by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org.
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