TOSHIBA Express Port Replicator II User s Manual

Transcription

1 TOSHIBA Express Port Replicator II User s Manual English/Español/Français GMAA T 01/09

2 2 Safety icons This guide contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Indicates a potentially hazardous situation which, if not avoided, may result in property damage. NOTE Provides important information.

3 3 Safety Instructions Always read the safety instructions carefully: Do not disassemble, modify, tamper with or repair your product Do not attempt to disassemble, modify, tamper with or repair your product (including AC adaptor). Disassembly, modification, tampering or repairing the product could cause fire or electric shock, possibly resulting in serious injury. Handling the AC adaptor and power cables/cords or plugs When handling the power cable/cord, follow these precautions: Never tamper with the power cable/cord or plug. Never splice or alter a power cable/cord. Never bend or twist a power cable/cord. Never pull on a power cable/cord to remove a plug from a socket. Always grasp the plug directly. Never place heavy objects on a power cable/cord. Never run a power cable/cord through a pinch point such as a door or window. Never place a power cable/cord near a heat source. Never use nails, staples or similar objects to fasten or attach cable/cord in place. Never attempt to disassemble or repair an AC adaptor. Doing any of the above may damage the cables, and/or result in a fire or electric shock, possibly resulting in serious injury. Attaching the power cable/cord Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury. Be careful if you use a power strip. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury. Dust on the power plug connectors or connector base If dust gets on the power plug connectors or connector base, turn the power off and disconnect the power plug. Then clean the connector and/or connector base with a dry cloth. Continuing to use the product without cleaning the power plug may result in a fire or an electric shock, possibly resulting in serious injury.

4 4 Only use TOSHIBA AC adaptor Always use the TOSHIBA AC adaptor that may have been provided with your product, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the product. Use of an incompatible AC adaptor could cause fire or damage to the product possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor or charger. Use correct power source Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. Only use approved power cables/cords Always use or purchase power cables/cords that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury. Do not handle the power plug with wet hands Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. Choking hazards Never leave small parts such as covers, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury. If a part is swallowed, immediately take appropriate emergency action and consult a doctor. Avoid liquids, moisture and foreign objects Never allow any liquids to spill into any part of your product, and never expose the product to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1 Turn off the product. 2 Disconnect the AC adaptor from the power plug socket and product. Do not turn on the power again, until you have taken the product to an authorized service center. Failure to follow these instructions could result in serious injury or permanent damage to the product.

5 Never place your product or AC adaptor on a heat sensitive surface Never place your product or AC adaptor on a wooden surface, furniture, or any other surface that could be marred by exposure to heat since the product base and AC adaptor's surface increase in temperature during normal use. Always place your product or AC adaptor on a flat and hard surface that is resistant to heat damage. 5 FCC information Never place your product in locations with excess heat Never place your product where it will be exposed to excess heat, such as in direct sunlight, an unventilated vehicle or near a heater. This may result in a system failure, malfunction, loss of data or damage to the product. Never place your product in a location with extremely low temperatures Never place your product in a location where it will be exposed to extremely low temperatures. This may result in a system failure, malfunction or loss of data. Never subject your product to sudden temperature variations Never subject your product to sudden temperature variations. This may result in condensation, causing a system failure, malfunction or loss of data. Never operate your product during a thunderstorm Never operate your product on AC power during a thunderstorm. If you see lightning or hear thunder, immediately turn off the product. An electric surge caused by the storm may result in a system failure, loss of data or hardware damage. FCC notice "Declaration of Conformity Information" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.

6 6 NOTE Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the replicator s ports. FCC Conditions Contact This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference. 2 This device must accept any interference received, including interference that may cause undesired operation. Address: TOSHIBA America Information Systems, Inc Irvine Boulevard Irvine, California Telephone: (949) Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

7 7 Regulatory statements CE Compliance This product is CE marked in accordance with the requirements of the applicable EU Directives. Responsible for CE marking is Toshiba Europe GmbH, Hammfelddamm 8, Neuss, Germany. A copy of the official Declaration of Conformity can be obtained from following website: Working Environment The Electromagnetic Compliance (EMC) of this product has been verified typically for this product category for a so called Residential, Commercial & Light Industry Environment. Any other working environment has not been verified by Toshiba and the use of this product in these working environments is maybe restricted or cannot be recommended. Possible consequences of the use of this product in non verified working environments can be: Disturbances of other products or of this product in the nearby surrounding area with temporarily malfunction or data loss/ corruption as result. Example of non verified working environments and related advices: Industrial environment (e. g. where 3-phase 380V mains is being used mainly): Danger of disturbances of this product due to possible strong electromagnetic fields especially near to big machinery or power units. Medical environment: The compliance to the Medical Product Directive has not been verified by Toshiba, therefore this product cannot be used as a medical product without further verification. The use in usual office environments e.g. in hospitals should be no problem if there is no restriction by the responsible administration. Automotive environment: Please search the owner instructions of the related vehicle for advices regarding the use of this product (category). Aviation environment: Please follow the instructions of the flight personnel regarding restrictions of use. Additional Environments not Related to EMC Outdoor use: As a typical home/office equipment this product has no special resistance against ingress of moisture and is not strong shock proofed. Explosive atmosphere: The use of this product in such special working environment (Ex) is not allowed.

8 8 Following information is only for EU-member states: Disposal of products Copyright Disclaimer This guide is copyrighted by Toshiba Corporation with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein by Toshiba Corporation. All rights reserved. Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage. January 2009, Rev1.0 Trademarks The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. The black bar indicates that the product was placed on the market after August 13, By participating in separate collection of products, you will help to assure the proper disposal of products and thus help to prevent potential negative consequences for the environment and human health. For more detailed information about the collection and recycling programmes available in your country, please visit our website ( eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Microsoft, Windows, Windows XP and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other brands and product names are trademarks or registered trademarks of their respective companies.

9 Contents Safety icons...2 Safety Instructions...3 FCC information...5 Regulatory statements...7 Chapter 1: Introduction Package contents...11 Quick Tour...12 Front view...12 Back view...13 Special features...15 Chapter 2: Setting up and using the port replicator Setting up the port replicator...16 Connecting to a network...19 Docking your computer...20 Undocking your computer...22 Securing your computer and port replicator...23 Connecting a printer to the parallel port...24 Installing a printer (Windows Vista )...24 Installing a printer (Windows XP)

10 10 Contents Configuring audio ports...25 Configuring audio playback ports (Line out) in Windows Vista...26 Configuring audio playback ports (Line out) in Windows XP...27 Configuring audio recording ports (Microphone) in Windows Vista...28 Configuring audio recording ports (Microphone) in Windows XP...29 Chapter 3: Troubleshooting Power issues...31 External display issues...31 USB issues...32 Network issues...32 Hardware issues...33 Serial port issues...33 Audio issues...33 Other issues...34 If you need further assistance...34 Before you contact Toshiba...34 Contacting Toshiba...35 Toshiba voice contact...35 Appendix A: Specifications Physical specifications...36 Environmental Requirements...36 Power Requirements...37 Appendix B: Power Cord/Cable Connectors Index... 39

11 Chapter 1 Introduction Thank you for your purchase of the TOSHIBA Express Port Replicator II. This guide tells you how to set up and begin using your TOSHIBA Express Port Replicator II and provides tips on care and troubleshooting. Package contents Carefully unpack your TOSHIBA Express Port Replicator II. Save the box and packing materials for future use. Check to make sure you have all of the following items: TOSHIBA Express Port Replicator II AC adaptor and power cord LAN cable (CAT5) Installation CD (User's Manual and serial port driver) Several documents, including the TOSHIBA Express Port Replicator II Quick Start Guide, A Guide to Using Toshiba Products, and a standard limited warranty booklet. NOTE To ensure full feature and operating system compatibility when connecting your Toshiba Express Port Replicator II, please make sure you are using one of the following operating systems: Windows XP 32-bit / Windows XP 64-bit Windows Vista 32-bit / Windows Vista 64-bit 11

12 12 Introduction Quick Tour Quick Tour Front view This section identifies the various components of your port replicator. The following image illustrates the port replicator s front and right sides. For a description of each component, please refer to the accompanying table. Pin Power button Hook Computer connector Hook Eject button Docked light Pen stand Extension Eject lever Pin Extension release Extension setting indicator (Sample Illustration) Port replicator s front and right sides Component Power button Hooks Computer connector Pins Eject button Description Turns the docked computer on. Note: Pressing the power button has no effect if a computer is not connected to the port replicator. Secure the computer to the port replicator. Connects to the computer's expansion port. Engage holes on the bottom of the computer to ensure a proper connection. Begins the computer's disconnect sequence. Docked light Glows green during normal operation. Turns off when the computer completes its disconnect sequence.

13 Introduction Quick Tour 13 Component Eject lever Pen stand Extension Extension release Extension setting indicator Description Disengages the computer from the port replicator. Note: Please refer to Undocking your computer on page 22 to learn how to disconnect your computer from the port replicator properly. Holds your Toshiba tablet pen (if you have a tablet computer). Sliding component that enables the port replicator to be lengthened to fit various computer models. Releases the Extension so that it can be pulled out. Indicates the current setting of the extension. The extension can be set to 12 different positions, to accommodate various computer models. Back view The following image illustrates the port replicator s back and left sides. For a description of each component, please refer to the table below. Front hooks LAN active light USB ports Computer lock switch DC-IN (15V) Security lock slot USB ports Parallel port Line out (Headphone, Speakers) Serial port DVI-D monitor Microphone jack port RGB monitor port Network port LAN connected light (Sample Illustration) Port replicator s back and left sides

14 14 Introduction Quick Tour NOTE When your computer is docked in the port replicator, the following ports on the computer, if present, are not operational: Network port Monitor ports (RGB or DVI-D) Audio ports (Microphone jack or Headphone/Line out) If you want to use the docked computer's audio ports, you can enable them as shown in Configuring audio ports on page 25. Otherwise, use the ports on the port replicator instead. Component Front hooks Universal Serial Bus (USB) ports Computer lock switch Security lock slot Line out (Headphones, Speakers) Microphone jack Network port LAN connected light LAN active light Description Engage holes at the front of the computer to ensure a secure connection to the port replicator. Connection points for USB 2.0 or 1.1 devices. Four USB ports are provided on the back of the port replicator and two on the left side. In the locked position, helps prevent disconnection of the computer from the port replicator. Attachment point for an optional security cable (not included) used to deter theft. A standard 3.5 mm mini jack for audio output to speakers, a headphone or headset, or other audio out devices. A standard 3.5 mm mini jack for stereo audio input from a microphone. Connection point for a network cable. Supports: *Ethernet (10 megabits per second, 10BASE-T) *Fast Ethernet (100 megabits per second, 100BASE-T) *Gigabit Ethernet (1000 megabits per second, 1000BASE-T) Note: Gigabit Ethernet support is only available if your computer model also supports it. Glows green to indicate the computer is connected to a LAN hub. Glows orange when the computer is exchanging data with the network.

15 Introduction Special features 15 Component DVI-D port RGB monitor port Parallel port Serial port DC-IN (15V) DC IN 15V Description Connection point for a DVI monitor. Supports DVI monitors only. Connection point for an analog VGA monitor. Note: Depending on your computer model, you may be able to connect external monitors to the DVI port and the RGB Monitor port simultaneously and display information on both monitors at the same time. Check your computer documentation for more information. Connection point for a parallel printer or other parallel device. Note: For more information, see Connecting a printer to the parallel port on page 24. Connection point for a serial device. Note: You will need to install the software driver from the included CD before using the serial port for the first time. For more information, see Setting up the port replicator on page 16. Socket for AC adaptor. Special features The port replicator supports the following power-saving features, if they are available on your computer. Refer to your computer documentation for details. Feature Wake On LAN Wake Up (USB) Purpose When a computer in standby or hibernation mode is connected to the port replicator, this feature turns on the computer when a wake-up signal is received from a connected LAN cable. When a computer in standby or hibernation mode is connected to the port replicator, this feature turns on the computer when a wake-up signal is received from a device connected to a USB port.

16 Chapter 2 Setting up and using the port replicator This chapter explains how to set up the port replicator and dock/undock your computer. Setting up the port replicator To set up the port replicator, follow the steps below: 1 Install the serial port driver that came with the port replicator. NOTE You must install the serial driver even if you are not connecting a serial device to the port replicator. If the driver is not installed, Windows will continuously prompt you to install it. a b Insert the included CD into your computer's optical disc drive. Follow the onscreen instructions. NOTE If the installation program does not start automatically, double-click My Computer or Computer (depending on your operating system), double-click the CD-ROM icon, and then double-click setup.exe in the folder for your operating system. 16

17 Setting up and using the port replicator Setting up the port replicator 17 2 Turn off your computer. 3 Disconnect all cables/cords from your computer. 4 Connect your external devices to the appropriate ports on the port replicator. NOTE Do not connect a printer to the parallel port yet. To connect a printer via the parallel port, see Connecting a printer to the parallel port on page 24 after you have set up the port replicator. NOTE If you have not already configured your computer for network communications, contact your LAN administrator to do so prior to connecting the LAN cable to the port replicator. See Connecting to a network on page 19 for more information. 5 Connect the included AC adaptor to the port replicator. The supplied power cord conforms to safety rules and regulations in the region where the product was purchased. Do not use the AC adaptor that was included with your computer. Always use the Toshiba AC adaptor that was provided with this product or use Toshiba recommended alternate adaptors to avoid any risk of fire and/or other damage to the computer and/or port replicator. Use of an incompatible AC adaptor could cause fire and/or damage to the computer and/or port replicator, possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. When you connect the AC adaptor to the port replicator, always follow the steps in the exact order as described below. Connecting the power cable to a live electrical outlet should be the last step, otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.

18 18 Setting up and using the port replicator Setting up the port replicator Your port replicator will come with either a 2-pin or a 3-pin plug, depending on where it was purchased. (Sample Illustration) Connecting the power cord to the AC adaptor a b Connect the provided power cord to the AC adaptor. Connect the AC adaptor to the DC-IN (15V) connector on the port replicator. (Sample Illustration) Connecting the AC adaptor to the port replicator c Connect the power cord plug to a live electrical outlet. 6 Find the number (1-12) imprinted on the bottom of your computer next to the expansion port. This number indicates the extension setting to use for your computer model. 7 Extend the port replicator until the extension setting indicator (shown circled in red in the accompanying illustration) points to the appropriate number for your computer model. To extend the port replicator, squeeze the extension release and pull the extension out.

19 Setting up and using the port replicator Connecting to a network 19 Extension setting indicator Extension release Adjustment settings (#1-12 settings) (Sample Illustration) Adjusting the size of the port replicator The port replicator is now ready for use. See Docking your computer on page 20 to learn how to connect your computer to the port replicator. Connecting to a network The network port on the TOSHIBA Express Port Replicator II provides a connection point for a local area network (LAN) cable. A CAT5 LAN cable is provided with the port replicator. Other LAN cable types need to be purchased separately. LAN speed Gigabit Ethernet (1000 megabits/second) Fast Ethernet (100 megabits/second) Ethernet LAN (10 megabits/second) Use this type of cable: CAT5 or CAT5E CAT5 CAT5 or CAT3

20 20 Setting up and using the port replicator Docking your computer Connecting a LAN cable NOTE The computer may need to be configured before connecting to a LAN. Check with your LAN administrator regarding set up procedures. To connect a LAN cable to the port replicator, follow the steps below: 1 Plug one end of the network cable into the port replicator s network port. Gently push the cable connector in until you hear the latch click into place. (Sample Illustration) Connecting a LAN cable to the network port 2 Plug the other end of the cable into a LAN hub connector. Docking your computer The system supports hot docking and undocking. 1 Align the slots on the front of the computer with the front hooks on the port replicator. Seat the computer so that the hooks engage the slots.

21 Setting up and using the port replicator Docking your computer 21 2 Press the computer down until it clicks into place. The computer connector on the port replicator engages the computer s expansion port. When the computer is connected, the Docked light glows green. (Sample Illustration) Connecting a computer to the port replicator 3 If the computer is not already on, press the power button on the port replicator to turn the computer on. The power light on the computer will turn on, indicating that the computer is receiving power. If the computer does not turn on, please see Troubleshooting on page 30. NOTE The first time you dock your computer, a message should appear on your computer screen indicating the devices connected to the port replicator are ready to use. If this message does not appear, follow the instructions in step 1 of Setting up the port replicator on page 16, or see the Troubleshooting section. NOTE You can leave your computer docked in the port replicator overnight. Use the standard Windows shutdown procedure, which will automatically power off your computer. Press the power button on the port replicator (or the computer's power button) when you are ready to turn the computer on again.

22 22 Setting up and using the port replicator Undocking your computer Undocking your computer The system supports hot docking and undocking. Do not disconnect the computer from the port replicator while an application is running or while the Docked or LAN active lights are on. When the Docked light is off and the LAN connected light is green, it is safe to disconnect. To disconnect a computer from the port replicator, first save all of your work and then follow the steps below: 1 Make sure the computer lock switch on the port replicator is set to the unlocked position. Computer lock switch (Sample Illustration) Computer lock switch on the port replicator in the unlocked position 2 Press the Eject button on the port replicator. The Docked light will turn off. Eject button Docked light (Sample Illustration) Eject button on the port replicator 3 After the Docked light on the port replicator turns off, pull the Eject lever towards you while sliding the computer backwards. To avoid damaging the hooks on the port replicator, do not lift up the computer without sliding the computer backwards.

23 Setting up and using the port replicator Securing your computer and port replicator 23 Eject lever (Sample Illustration) Disconnecting a computer from the port replicator 4 Lift the computer off of the port replicator. Securing your computer and port replicator The security lock slot enables you to connect a security cable (not provided) to help prevent unauthorized removal of the port replicator. When a security cable is properly attached to the port replicator and the computer lock switch is set to the locked position, the Eject lever cannot be operated. This helps prevent unauthorized removal of your computer from the port replicator. There are two positions for the computer lock. Back: You can disconnect the computer from the port replicator. Forward: You cannot disconnect the computer from the port replicator. Unlocked position (Back) Locked position (Forward) Computer lock switch (Sample Illustration) Computer lock switch on the port replicator Follow these steps to secure your computer and port replicator: 1 Attach your security cable (purchased separately) to a desk or other large object, following the instructions included with your security cable.

24 24 Setting up and using the port replicator Connecting a printer to the parallel port 2 Set the computer lock switch on the port replicator to the locked position. 3 Insert the lock end of the security cable into the port replicator s security lock slot. 4 Turn the key or set the combination on the end of the security cable. (Sample Illustration) Connecting a security cable to the port replicator Connecting a printer to the parallel port After connecting a printer to the parallel port of the port replicator, you will need to install the printer driver on your computer, as described in this section. You will need to execute these steps once only; thereafter, the printer will be recognized. Installing a printer (Windows Vista ) 1 Connect your printer to the parallel port on the port replicator. 2 Dock your computer in the port replicator. 3 Click Start, Control Panel, Hardware and Sound, and then Printers. 4 Click Add a printer. 5 In the Add Printer Wizard, select USB001 (Virtual printer port for USB) from the Use the following port: drop-down list. 6 Click Next. 7 Select the printer manufacturer and model. 8 If the printer came with an installation disk, click Have Disk. Otherwise, click Next. 9 Follow the onscreen instructions to complete the installation.

25 Setting up and using the port replicator Configuring audio ports 25 Installing a printer (Windows XP) 1 Connect your printer to the parallel port on the port replicator. 2 Dock your computer in the port replicator. 3 Click Start, Settings, and then Control Panel. 4 Double-click Printers and Faxes. 5 Click Add a printer. 6 In the Add Printer Wizard window, click Next. 7 Select Local printer attached to this computer. Make sure the Automatically detect and install my Plug and Play printer checkbox is not selected. 8 Click Next. 9 Select USB001 (Virtual printer port for USB) from the Use the following port: drop-down list. 10 Click Next. 11 Select the printer manufacturer and model. 12 If the printer came with an installation disk, click Have Disk. Otherwise, click Next. 13 Follow the onscreen instructions to complete the installation. Configuring audio ports You can playback or record audio either through the port replicator's audio ports or the docked computer's audio ports. However, you cannot use the audio ports on the docked computer and on the port replicator at the same time. By default, the audio ports on the port replicator are automatically enabled each time you dock the computer. When you undock the computer, the audio ports on the computer are automatically reenabled. To change the default settings, you may need to manually adjust the audio settings in Windows, as described in this section. NOTE If your media player is running when you undock or dock, you must close the application and wait approximately seconds for the new settings to take effect before restarting the application.

26 26 Setting up and using the port replicator Configuring audio ports NOTE Audio devices connected to the port replicator via the 3.5 mm audio jacks will appear as USB Multimedia Audio Devices in Windows although they are not connected to a USB port. This does not affect the operation of the devices. NOTE When your computer is docked in the port replicator, SPDIF and Line in ports may display in Windows audio properties dialog boxes. These ports should appear as Currently unavailable and are actually not provided by the port replicator. Configuring audio playback ports (Line out) in Windows Vista 1 Right-click the speaker icon in the Notification Area of your Windows desktop. Windows Vista (Sample Image) Windows Vista speaker icon NOTE If the speaker icon is not visible in the Notification Area, access the audio configuration utility through the Start menu as follows: Click Start, Control Panel, Hardware and Sound, and then Sound. 2 Select Playback Devices from the menu. 3 On the Playback tab of the dialog box, select one of the following: A Realtek High Definition Audio device to use the docked computer s Headphone/Line out jack A USB Multimedia Audio device to use the port replicator s Headphone/Line out jack 4 Click Set Default. 5 Click OK. 6 Connect your playback device to the port you enabled in step 3.

27 Setting up and using the port replicator Configuring audio ports 27 Configuring audio playback ports (Line out) in Windows XP 1 Right-click the speaker icon in the system tray of your Windows desktop. Windows XP (Sample Image) Windows XP speaker icon NOTE If the speaker icon is not visible in the system tray, access the audio configuration utility through the Start menu as follows: Click Start, Settings, Control Panel, Sounds, and then Audio Devices. 2 Select Adjust Audio Properties from the menu. 3 From the Sound playback drop-down list on the Audio tab of the dialog box, select one of the following: A Realtek High Definition Audio device to use the docked computer s Headphone/Line out jack A USB Multimedia Audio device to use the port replicator s Headphone/Line out jack 4 Click OK. 5 Connect your playback device to the port you enabled in step 3.

28 28 Setting up and using the port replicator Configuring audio ports Configuring audio recording ports (Microphone) in Windows Vista 1 Right-click the speaker icon in the Notification Area of your Windows desktop. Windows Vista (Sample Image) Windows Vista speaker icon NOTE If the speaker icon is not visible in the Notification Area, access the audio configuration utility through the Start menu as follows: Click Start, Control Panel, Hardware and Sound, and then Sound. 2 Select Recording Devices from the menu. 3 On the Recording tab of the dialog box, select one of the following: A Realtek High Definition Audio device to use the docked computer s Microphone jack A USB Multimedia Audio device to use the port replicator s Microphone jack 4 Click Set Default. 5 Click OK. 6 Connect your recording device to the port you enabled in step 3.

29 Setting up and using the port replicator Configuring audio ports 29 Configuring audio recording ports (Microphone) in Windows XP 1 Right-click the speaker icon in the system tray of your Windows desktop. Windows XP (Sample Image) Windows XP speaker icon NOTE If the speaker icon is not visible in the system tray, access the audio configuration utility through the Start menu as follows: Click Start, Settings, Control Panel, Sounds, and then Audio Devices. 2 Select Adjust Audio Properties from the menu. 3 From the Sound recording drop-down list on the Audio tab of the dialog box, select one of the following: A Realtek High Definition Audio device to use the docked computer s Microphone jack A USB Multimedia Audio device to use the port replicator s Microphone jack 4 Click OK. 5 Connect your recording device to the port you enabled in step 3.

30 Chapter 3 Troubleshooting This chapter provides tips to correct problems, should any occur. It also describes how to contact Toshiba should you encounter problems that you cannot resolve. Before you call Toshiba, please read the troubleshooting advice in this manual and in your computer user's manual. You may also want to consult with your system administrator or company technical support staff. This chapter provides troubleshooting guidance for the following issues: Power issues External display issues USB issues Network issues Hardware issues Serial port issues Audio issues Other issues 30

31 Troubleshooting Power issues 31 Power issues Problem Docked computer will not turn on (Your computer s AC power light does not turn on) Docked computer enters Resume mode and shuts down Docked computer shuts down and its AC power light is flashing Solution(s) Check the connections. Make sure the power cord is firmly connected to the port replicator and a live electrical power outlet. Check the condition of the power cord and plug prongs. If the cord is frayed or damaged or the plug prongs are bent, replace the cord. If the plug prongs are soiled, wipe them with a clean cloth. Disconnect and reconnect the AC adaptor and try again to turn on the computer. If the port replicator still does not power the computer, contact Toshiba support. For contact information, please see If you need further assistance on page 34. If the computer s internal temperature becomes too high, the computer will automatically enter Resume mode and shut down. Leave the computer off until its interior reaches room temperature. If the computer has reached room temperature and still does not start, or if it starts but shuts down quickly, contact Toshiba support. For contact information, please see If you need further assistance on page 34. Indicates a problem with the heat dispersal system of the computer. Please contact Toshiba support. For contact information, please see If you need further assistance on page 34. External display issues Refer also to your computer and monitor documentation. Problem External display does not turn on Cannot display information to a DVD-D and RGB Monitor at the same time Display error Solution(s) Press hotkeys Fn + F5 to change the display setting. Choose a setting that displays information to an external monitor. Refer to your computer user's manual for more information on display settings. Make sure that the monitor s power switch is on. Confirm that the monitor s power cable is plugged into a live electrical power outlet. Try adjusting the contrast and brightness controls on the monitor. Check that the cables connecting the monitors are firmly attached on both ends. Some computer models do not support output to DVI and RGB monitors simultaneously. Check the documentation for your computer model. Check that the cable connecting the monitor to the port replicator is firmly attached. If the problem persists, contact Toshiba support. For contact information, please see If you need further assistance on page 34.

32 32 Troubleshooting USB issues USB issues NOTE This section refers to the TOSHIBA Hardware Setup diagnostic utility. To learn how to access the TOSHIBA Hardware Setup utility, please refer to your computer user's guide. Problem Solution(s) USB device does not work USB keyboard or mouse does not work Check that the cable connection between the USB ports on the port replicator and the USB device is secure. Make sure the USB device drivers are properly installed. Refer to your operating system documentation and the documentation that came with your USB device for more information. Check that the USB Legacy Emulation item in the TOSHIBA Hardware Setup diagnostic utility is set to Enabled. Refer to your computer documentation for information on accessing the TOSHIBA Hardware Setup utility. If you have connected the device to the port replicator via any connection other than a first-tier hub, the computer operating system must be running before the device will work. Check to see that the operating system is running. If the problem persists, contact Toshiba support. For contact information, please see If you need further assistance on page 34. Network issues Problem Cannot access the local area network (LAN) Solution(s) Check that your computer is properly configured to communicate with the network before connecting the LAN cable to the port replicator. If necessary, contact your system administrator for assistance. Check that the network cable is properly connected to the port replicator. For more information, see Connecting to a network on page 19. If the problem is related to the port replicator hardware, contact Toshiba support. For contact information, please see If you need further assistance on page 34.

33 Troubleshooting Hardware issues 33 Hardware issues Problem Cannot operate the computer lock switch Cannot operate the Eject lever My computer will not fit on the port replicator Solution(s) The computer lock switch cannot be operated when a security cable is attached to the security lock slot. Remove the security cable from the slot and then move the computer lock switch. Remove the security cable from the security lock slot, if applicable, and set the computer lock switch to the unlocked position. Then operate the Eject lever again. Extend the port replicator by squeezing and pulling the extension release. See Setting up the port replicator on page 16 for more information. Serial port issues Problem The serial port does not work Solution(s) The serial driver on the included CD must be installed on your computer before you connect a device to the serial port. For more information, see Setting up the port replicator on page 16. Try reinstalling the serial driver if you have already installed it. Check the documentation that came with your serial device or check with your serial device manufacturer for product updates. Due to the USB to Serial emulation limitations, not all legacy serial devices may work. Audio issues Problem There is no sound coming from my external audio device connected to the port replicator There is no sound coming from the internal speakers of my docked computer, or from the headphones/headset connected directly to my docked computer Solution(s) Check that the Mute all/mute checkboxes in Windows are not selected. To locate these settings, double-click the speaker icon in your Windows system tray/notification Area. Close your media player application, if it is running. Wait approximately seconds for the operating system to recognize the audio device connected to the port replicator, and then restart your media player application. The audio port on the port replicator may be disabled. To enable the port, follow the instructions in Configuring audio ports on page 25. Check that the Mute all/mute checkboxes in Windows are not selected. To locate these settings, double-click the speaker icon in your Windows system tray/notification Area. By default, the internal speakers and audio ports on the computer are disabled when the computer is docked in the port replicator. To enable the speakers or ports, follow the instructions in Configuring audio ports on page 25.

34 34 Troubleshooting Other issues Problem After I undocked my computer, I discovered there is no sound coming from my computer's internal speakers or from the headphones/headset connected to my computer. Solution(s) Check that the Mute all/mute checkboxes in Windows are not selected. To locate these settings, double-click the speaker icon in your Windows system tray/notification Area. Close your media player application, if it is running. Wait approximately seconds for the operating system to recognize the audio device connected to the computer, and then restart your media player application. Other issues Problem My serial, parallel, and/or audio device does not appear in the Windows Device Manager When I dock my computer, the following message appears on my computer screen: Windows needs to install driver software for your USB-Serial Controller. Solution(s) The devices connected to the port replicator s serial, parallel, and audio ports appear as USB devices in Windows Device Manager. Install the software driver provided on the CD that came with the port replicator. For more information, see step 1 in Setting up the port replicator on page 16. If you need further assistance If you have followed the recommendations in this section and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: Review the troubleshooting information in your operating system documentation. If your hardware device is not working, consult the user manual that came with the device for troubleshooting tips. If the problem occurs while you are running a program, consult the program s documentation for troubleshooting suggestions. Contact the software company s technical support group for their assistance.

35 Troubleshooting If you need further assistance 35 For the number of a Toshiba dealer near you, see Toshiba voice contact in this section. Contacting Toshiba If you still need help and suspect that the problem is computerrelated, Toshiba offers a variety of resources to help you. Toshiba s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. In Canada, please visit Toshiba voice contact Before calling Toshiba, make sure you have: Your computer s and port replicator s serial numbers The computer and any optional devices related to the problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) Outside the United States at (949) In Canada at (800)

36 Appendix A Specifications This appendix summarizes the port replicator s technical specifications. Physical specifications Weight: Size: 1.2 kg (2.6 lbs.) 322 (w) x 272 (d) x 38 (h) millimeters (12.7 (w) x 10.7 (d) x 1.5 (h) inches) Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C (41 F) to 35 C (95 F) 20% to 80% Non-operating -20 C (-4 F) to 65 C (149 F) 10% to 95% Thermal Gradient 20 C (68 F) per hour maximum Wet-bulb temperature 26 C (78.8 F) maximum Conditions Operating Non-operating Altitude (from sea level) -60 to 3,000 meters (-197 to 9,843 feet) -60 to 10,000 meters (-197 to 32,808 feet) maximum 36

37 Specifications Power Requirements 37 Power Requirements AC adaptor volts AC 50 or 60 hertz (cycles per second) 15 VDC 6.0 amperes

38 Appendix B Power Cord/Cable Connectors Your port replicator ships with the correct AC adaptor for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA United Kingdom UL approved Canada BS approved Europe CSA approved Australia VDA approved NEMKO approved AS approved 38

39 Index A AC adaptor connecting 18 specifications 18 adjusting Extension 18 C CAT5 CAT5 CAT5E cables 19 computer docking 20 securing 23 undocking 22 computer connector 12 computer lock switch 14, 22 configuring audio ports 25 playback ports (Line out) 26, 27 recording ports Microphone 28, 29 connecting LAN cable 20 network 19 printer in Windows Vista 24 printer in Windows XP 25 contact information 6 D Docked light 12, 21 E Eject button 12, 22 lever 13, 23 Extension 13 adjusting 18 release 13 setting indicator 13 setting number for your computer 18 H hooks 12 front 14 I icon safety 2 39

40 40 Index L light LAN active 14 LAN connected 14 P package contents 11 parallel port connecting to in Windows Vista 24 connecting to in Windows XP 25 pins 12 port DC-IN (15V) 15, 18 DVI-D 15 Line out (headphones, speakers) 14 Microphone jack 14 network 14 parallel 15 RGB monitor 15 serial 15 USB 14 port replicator environmental requirements 36 physical specifications 36 power requirements 37 securing 23 power cord/cable connectors 38 power button 12 Q quick tour 12 back view 13 front view 12 S safety icons 2 instructions 3 securing computer, port replicator 23 security cable 24 lock slot 14 setting up port replicator 16 special features Wake On LAN 15 Wake Up (USB) 15 support Web sites 35 T troubleshooting audio 33 contacting Toshiba 34, 35 other issues 34 power 31, 32, 33 W Windows Vista (Line out) 26 Microphone 28 Windows XP (Line out) 27 Microphone 29

41 Replicador de puertos Express II de TOSHIBA Manual del usuario

42 2 Íconos de seguridad Esta guía contiene instrucciones de seguridad que deben seguirse a fin de evitar posibles peligros que pueden tener como consecuencia lesiones personales, daños al equipo o pérdida de datos. Son advertencias de seguridad que están clasificadas de acuerdo con la gravedad del peligro y están representadas por íconos que distinguen cada instrucción como se muestra a continuación: P E L I G R O Este ícono indica la presencia de una situación inminentemente peligrosa que, de no evitarse, ocasionaría la muerte o lesiones graves. A D V E R T E N C I A Este ícono indica la presencia de una situación potencialmente peligrosa que, de no evitarse, podría ocasionar la muerte o lesiones graves. Este ícono indica la presencia de una situación potencialmente peligrosa que, de no evitarse, podría ocasionar lesiones menores o moderadas. Este ícono indica la presencia de una situación potencialmente peligrosa que, de no evitarse, podría ocasionar daños a la propiedad. N O T A Este ícono brinda información importante.

43 3 Instrucciones de seguridad Siempre lea cuidadosamente las instrucciones de seguridad: A D V E R T E N C I A No desarme, modifique, altere o repare su producto. No intente desarmar, modificar, alterar o reparar el producto (incluyendo el adaptador de CA), ya que esto podría provocar un incendio o choque eléctrico, que podrían ocasionar lesiones graves. Manejo del adaptador de CA y los cables de alimentación o clavijas Al manejar el cable de alimentación, tome las siguientes precauciones: Nunca altere el cable de alimentación ni la clavija. Nunca empalme o altere un cable de alimentación. Nunca doble o tuerza un cable de alimentación. Nunca jale un cable de alimentación del cordón para retirar la clavija de un tomacorriente. Si desea desconectarlo, siempre sostenga directamente el tomacorriente. Nunca coloque objetos pesados sobre un cable de alimentación. Nunca pase un cable de alimentación por un lugar en el que pueda aplastarse, tal como una puerta o ventana. Nunca coloque un cable de alimentación cerca de una fuente de calor. Nunca use clavos, grapas u objetos similares para sujetar o fijar el cable a un lugar. Nunca intente desarmar o reparar un adaptador de CA. Si no sigue cualquiera de las precauciones anteriores, los cables podrían sufrir daños y/o podría provocar un incendio o un choque eléctrico, que pueden ocasionar lesiones graves. Fijación del cable de alimentación Siempre confirme que la clavija del cable de alimentación (y la clavija del cable de extensión si se está utilizando uno) haya quedado totalmente insertada dentro del tomacorriente para asegurar la conexión eléctrica. No hacerlo podría provocar un incendio o un choque eléctrico, que pueden ocasionar lesiones graves. Tenga cuidado al usar un conector múltiple, ya que una sobrecarga en un tomacorriente podría provocar un incendio o un choque eléctrico, lo cual podría ocasionar lesiones graves. Presencia de polvo en los conectores de la clavija del cable o en la base de los conectores Si se empolvan los conectores de la clavija del cable de alimentación o la base de los conectores, apague la alimentación y desconecte la clavija del cable de alimentación. Luego, limpie los conectores y/o la base de los conectores con una tela seca. Si continúa usando el producto sin limpiar la clavija del cable de alimentación, podría provocar un incendio o choque eléctrico, lo cual podría ocasionar lesiones graves.