Lync 2010 Raphaël Bolli Alain Rime
Agenda Fonctions d OCS/Lync Overview de OCS/Lync Niveaux d implémentations Lync Fonctions de base Fédérations Types d intégration téléphonique Démo Nouveautés de Lync 2010 Survivable Branch Appliance (SBA) Datacenter Resiliency Autres Démo
Fonctions d OCS/Lync
Overview de OCS/Lync Microsoft Lync Server 2010 Integrated conferencing experience Survivable branch appliances Call admission control More options for devices (including lower cost) Call park and malicious call trace Additional data center survivability options Microsoft Office Communications Server 2007 Microsoft Office Communications Server 2007 R2 Anywhere access IM and rich presence Voice features for mobile workers Unified messaging with Microsoft Exchange 2007 Audio and video conferencing Web conferencing (Microsoft Live Meeting client) Desktop sharing Dial-in audio conferencing Higher resolution video Single number reach Attendant console Response groups SIP trunking Copyright Lambert Consulting 2009 - Informations non contractuelles
Niveaux d implémentations Lync Fonctions de base IM, Presence, A/V, Conférences, Desktop Sharing Seulement disponible sur le réseau d entreprise Accès externe + Fédérations Conférences Web Externes Utilisation du client Lync depuis Internet Fédérations publiques et privées Intégration téléphonique Avec PBX existant Avec SIP Trunk (Provider) Copyright Lambert Consulting 2009 - Informations non contractuelles
Fédérations Définition Lien entre 2 organisations OCS/Lync Fédération privée Présence IM A/V Fédération publique Yahoo, MSN, AOL A/V only for MSN
Types d intégration téléphonique Ajout de la conférence, présence et IM au PBX existant Audio, video et Web conférence avec Client Lync Possibilité de joindre une conférence Audio ou Web depuis la téléphone PBX Cohabition entre PBX existant et Lync Possibilité de téléphoner depuis les téléphones PBX ou depuis le client Lync Possibilité de faire du dual-forking Remplacement complet du PBX par Lync Les appels sont effectués depuis le client Lync ou un téléphone VOIP Connexion au réseau PSTN par SIP Trunk ou Gateway (PRI/BRI)
Architecture d intégration téléphonique
Démo Conférence & Intégration téléphonique Copyright Lambert Consulting 2009 - Informations non contractuelles
Nouveautés Lync 2010
Client relooké Key Features Contact Cards Unified Contact Store Activity Feeds Skill Search Frequent Contacts Conversation View Office & SharePoint Integration Copyright Lambert Consulting 2009 - Informations non contractuelles
Conférence Key Features Single client PSTN conferencing features Rich collaboration experience Panoramic HD video Reach client (Silverlight) Copyright Lambert Consulting 2009 - Informations non contractuelles
Téléphonie Améliorations client Key Features Private line Call delegation Call quality notification Call park Device transfer Copyright Lambert Consulting 2009 - Informations non contractuelles
Téléphonie Améliorations serveur Key Features Survivable branch appliance Data center resiliency Call admission control Media bypass Malicious call tracing Response group improvements Voice Routing Copyright Lambert Consulting 2009 - Informations non contractuelles
Administration Key Features Key Features Lync Server Control Panel PowerShell Lync Server Control Panel PowerShell Role Based Access Control Role Server Based Draining Access Control Server Virtualization Draining Support Virtualization Enhanced monitoring Support & archiving Enhanced monitoring & archiving Copyright Lambert Consulting 2009 - Informations non contractuelles
Demo Le client Lync 2010 Copyright Lambert Consulting 2009 - Informations non contractuelles
Datacenter Resiliency Lync Server can provide voice resiliency across multiple pools without the need for the Metropolitan architecture, which can significantly reduce infrastructure costs. Features Available to Users In Case of Data Center Disaster Edge Server Lync Server 2010 SE Pool Failover Backup Registrar Data Center Lync Server 2010 SE Pool PSTN Inbound calls (carrier provided) PSTN Outbound calls Intra-Site calls and Inter site calls Hold, Retrieve, Transfer Authentication, Authorization 2 Party Intra Site Instant Messaging (IM) and Audio/Video (A/V) Call Detail Records (CDR) Call Forwarding, Simultaneous Ringing, Delegation, Team-call Join conferences scheduled by users homed on other pool Can be across same data center or separate data centers Features Unavailable Conferencing Auto Attendant (AA) (through PSTN) Schedule IM, A/V & Web Conferences Presence and Do Not Disturb (DND) based routing Updating Call Forwarding settings Response Group Service & Call Park Voicemail Deposit (Redirect to Exchange UM in the datacenter) Voicemail Retrieve (through PSTN)
Survivable Branch Appliance (SBA) -1 A purpose-built appliance optimized to provide resilient multi-modal communication for maximizing branch office user productivity. Solution rearchitected for Registrar to work when UserServices role is unavailable or unaccessible. Data Center Branch Office Edge Server Lync Server Pool WAN SBA PSTN Components Functionality Go-To Market Windows Server 2008 R2 Mediation Server Registrar PSTN Gateway Normal/Failover mode SIP Registrar SIP Proxy and Routing engine PSTN connectivity Voicemail routing PSTN re-routing Centrally provisioned Up to 1000 user support OEM (Embedded channel) 5 partners: AudioCodes HP Dialogic NET Ferrari
Survivable Branch Appliance (SBA) -2 Resilient Lync Server 2010 clients: Lync, Attendant Console, Lync Phone Edition WAN Up All Features Available WAN Down Basic Voice Features Available Features Available with WAN Down PSTN Inbound and Outbound calls Intra-Site calls, Inter site calls (PSTN Rerouting) Hold, Retrieve, Transfer Features Unavailable Inter-site Data (IM, App Sharing, etc.) Conferencing (IM, Video and Web) Presence & DND based routing Authentication, Authorization Voicemail Deposit (Redirect to ExUM in Data Center) Modify Presence or Change Call Forwarding Settings Contact List Voicemail Retrieve (through PSTN) Response Group and Call Park Call Forwarding, SimulRing, Boss-Admin, Team-call Call Detail Records (CDR) All 2 Party Intra Site communications Audio Conferencing through PSTN Contact Search
Mediation server Plusieurs gateways par serveur de médiation Colocation avec le serveur Front End Media Bypass Route Route_US Route_EUR Route_APA C OCS 2007 R2 GW LAX_GW DE_GW1 DE_GW2 SYD_GW Lync Server 2010 Route Route_US Route_EUR Route_APAC GW LAX_GW DE_GW1 DE_GW2 SYD_GW
OCS -> Lync 2010 Pre-requisites for migration Users migrated to Lync Server 2010 pool Users get new Lync client Latest CU for Outlook Add-In and Live Meeting to all users Users have either OC 2007 or 2007 R2 clients Users start migrating to use Lync Server 2010 clients and admins support them Latest Cumulative Update (CU) for OC 2007 or 2007 R2 Latest CU applied to all W13 frontend servers Support when first pool rolls out OC 2007 and 2007 R2 clients still supported Leave as-is for Web based IM/P support
What s Next? LAMBERT CONSULTING : http://www.lambertconsulting.ch Site Lync MS : http://www.microsoft.com/en-us/lync/default.aspx Case studie OCS de Microsoft (Lambert Consulting & IUCN) http://www.microsoft.com/casestudies/microsoft-office- Communications-Server-2007-R2/International-Union-for- Conservation-of-Nature/Global-Environmental-Group- Expects-66-Percent-Cost-Savings-from-Unified- Communications/4000007473 Informations / Questions : Alain.rime@lambertconsulting.ch Raphael.bolli@lambertconsulting.ch