accidents and repairs:



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accidents and repairs: putting the pieces together accidents et réparations : réunir le tout

nobody can repair your Toyota like Toyota

Unfortunately, accidents do happen. And the best way to restore your vehicle to its preaccident condition is to deal with the people who built it: Toyota. You see, your Toyota has been engineered and manufactured to very specific and exacting standards and tolerances. Repairing it requires in-depth knowledge of Toyota products, parts manufactured specially for your vehicle and repair equipment developed with the same degree of sophistication. Understandably, substituting aftermarket or salvaged parts can alter the performance or safety of your Toyota, and may affect its warranty. it s your decision Insurance companies may suggest specific auto repair shops to carry out estimates or collision repairs. However, you do have the right to choose where to have your Toyota repaired. It's in your best interest to have your Toyota restored to its pre-accident condition using Toyota Genuine Parts at a Toyota Certified Collision Centre or one recommended by your Toyota Dealer. It simply makes sense to insist on Toyota Genuine Collision Parts. They are manufactured to exactly the same standards of quality, reliability and safety and the same fit and finish as your vehicle when it came from the factory. Your Toyota Certified Collision Centre or Toyota Dealer understands the complexities of your vehicle and has technicians who are specially trained to repair Toyota vehicles.

we built your Toyota rely on us to repair it Rest assured that your Toyota will be properly repaired using only Toyota Genuine Collision Parts by technicians who are trained and knowledgeable about Toyota products. Your Toyota Certified Collision Centre or Toyota Dealer will provide superior customer service and will return your vehicle to you as quickly as possible. They also have direct access to Toyota s comprehensive factory information, and repairs are fully guaranteed! Toyota genuine collision parts All Toyota vehicles are required to meet stringent safety standards. Toyota body structures are designed and engineered to absorb and channel impact to maximize occupant protection during a collision. Toyota Genuine Collision Parts are designed to meet these same exacting standards and go through the same tests and assessments as those conducted on original factory-installed parts. You can count on the quality and reliability built into every Toyota Genuine Collision Part. know your rights Contact your insurance company as soon as possible after the accident. They may direct you to certain body shops or repair facilities. Remember your rights and insist your Toyota is properly repaired and restored to its pre-accident condition at a Toyota Certified Collision Centre or Toyota Dealer. No one knows your Toyota better than your Toyota Dealer.

what to do in the event of an accident The following information will assist you when reporting the details of an accident to the police, and in your communications with your insurance company. 1 Stay calm. Make sure no one is injured. If there are injuries, call for emergency assistance immediately. 2 Report the accident immediately. A police report will assist you in filing an accident claim with your insurance company. 3 Make a sketch of the accident site. On your illustration of the site, show the position of all vehicles and people involved. This helps when reporting details of the accident. 4 Exchange information. Get appropriate information from all parties involved, including witnesses names, addresses, phone numbers, insurance, etc. 5 Contact Toyota Roadside Assistance. Call 1-888-TOYOTA-8 (1-888-869-6828) to have your vehicle towed to the nearest Toyota Certified Collision Centre or Toyota Dealer. If a tow truck is already on the scene, insist on having your vehicle towed to the nearest Toyota Certified Collision Centre or Toyota Dealer. Did you know? Your Toyota Dealer has many products and services for you and your Toyota. Roadside Assistance: included on all 2000 and newer Toyota models - available for the first 36 months/ 60,000 km (whichever comes first). Ask your dealer about extending your Toyota Roadside Assistance for peace of mind motoring. Toyota Touch: Automotive detailing at its best. Keep your vehicle looking like new with Toyota Touch. Protect your investment while you enjoy that new car feeling all over again.

accident reporting form Should you be involved in an accident, the following will assist you in reporting the details to the police and your insurance company. formulaire de rapport d accident Si vous êtes impliqué dans un accident, ce qui suit vous aidera à faire le rapport des détails à la police ainsi qu à votre compagnie d assurance. Use this diagram to make a sketch of the accident site: Show the position of all vehicles/people involved (include witnesses). Use arrows to indicate direction of travel (all vehicles involved). Hint: Rather than estimating pace off distances between vehicles, landmarks, etc. Utilisez ce schéma pour faire un croquis du lieu de l accident : Montrez la position de tous les véhicules et personnes impliquées (y compris les témoins). Utilisez des flèches pour indiquer la direction du déplacement (tous les véhicules impliqués). Conseil : Plutôt que d estimer la distance, comptez les pas entre les véhicules, points de repère, etc. To learn more about: / Pour en savoir plus sur : Toyota Extra Care Roadside Assistance Toyota Touch Certificed Collision Centre Assistance routière Extra-Attentive Toyota Touche Toyota Centre de carrosserie certifié visit us at toyota.ca / visitez le site toyota.ca C0TCI-BP75B-50 Rev.05/09 25% Cert no. XXX-XXX-XXXX 1996 FSC

accident reporting form formulaire de rapport d accident call / composez le : 1-888-TOYOTA-8 (1 888 869-6828) 1) driver information Get all the details of the other vehicle(s) involved. Driver s Name: Registered Vehicle Owner s Name (if different than driver): telephone number(s): Res: Other: Address: Insurance Co: Policy No: Driver s Licence Number: 2) accident information Accident Date: Time: Road & Weather Conditions: 1) information sur le conducteur Obtenez tous les détails concernant les autres véhicules impliqués. Nom du conducteur : Nom du propriétaire du véhicule enregistré (s il diffère du nom du conducteur) : _ numéro(s) de téléphone : Rés : Autre : Adresse : Compagnie d'assurance : Numéro de police : Numéro du permis de conduire : 2) information sur l accident Date de l accident : Heure : État de la route et conditions météorologiques :