IT Roadmap Powered by Aris IT Architect William Poos, IT Gov Manager at NRB 08 Février 2011

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1 IT Roadmap Powered by Aris IT Architect William Poos, IT Gov Manager at NRB 08 Février February 2011 ProcessForum

2 Emergency? How many of you have an IT Roadmap (1-> 3 years) for your organization? How many of you makes an annual review of that IT Roadmap? How many of you uses a central repository for business and for IT modeling? How many of you keeps that central repository up to date throughout your IT processes? 11 February 2011 ProcessForum Get There 2011 Faster. 2

3 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 3

4 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 4

5 Infrastructure view Information system view Business view 1b. Preliminary NRB META MODEL Central repository Organization Process Information Solutions Missions Business Strategy IT Goals Organization Process Information Solutions NRB META- MODEL Supporting IT Roadmap Services Software Hardware Network IT Objectives IT Strategy IT Initiatives Software Hardware Network As-is Transition Plans To-be 11 February 2011 ProcessForum Get There 2011 Faster. 5

6 1a. Prelimenary CIO Concerns and Key Objectives 2011 CIO Key Concerns and Key IT objectives Business <-> IT Alignment Information System Agility IT Value Delivery Information Quality % IT Operational / % IT Innovation Service Management (SLA, SLR, ) Risk and compliance 11 February 2011 ProcessForum Get There 2011 Faster. 6

7 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 7

8 2a. Discovery Business View Description Business Strategy (Goals, objectives, initiatives) Organizational Value chain Functional Information 11 February 2011 ProcessForum Get There 2011 Faster. 8

9 2b. Discovery IT View Description IT Process support IT Functional support IT interface Master Data Management 11 February 2011 ProcessForum Get There 2011 Faster. 9

10 2c. Discovery & Vision (draft) Application Portfolio Analysis Operational Cost (maintenance & KIR) Business Value (acceptable downtime, data quality, process support, user satisfaction, compliance, ) Technical Value (soa, documentation, supplier, support, ) Swot analysis 11 February 2011 ProcessForum Get There 2011 Faster. 10

11 Business Value (criticity) 2d. Discovery & Vision Application portfolio analysis Operational Cost, Maintenance Cost, + swot analysis 6,0 Migrate 5,0 4,0 3,0 2,0 1,0 0,0-1,0-0,5 0,0 0,5 1,0 1,5 2,0 2,5 3,0 3,5 4,0 Stop IT Value Invest Application 2 Application 4 Application 6 Application 1 Application 3 Application 10 Application 13 Application 15 Application 11 Application 12 Application 8 Application 10 Application 14 Linéaire (Application 2) Linéaire (Application 4) Linéaire (Application 6) Linéaire (Application 1) Linéaire (Application 3) Linéaire (Application 13) Test 11 February 2011 ProcessForum Get There 2011 Faster. 11

12 2e. Draft Vision IT View Description IT Process support IT Functional support IT interface Master Data Management 11 February 2011 ProcessForum Get There 2011 Faster. 12

13 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 13

14 Contribute 3. Business engagement on Value Proposition with customer insight Business Interviews Executives Comittee Discovery validation Business Objectives & Initiatives validation Challenging the vision -> Value proposition Prioritization & WIIFM Finance Contribute Compliance and Customer Stasifaction Contribute Innovation Contribute Business Process Optimization 11 February 2011 ProcessForum Get There 2011 Faster. 14

15 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 15

16 4. IT Architecture SOA Vision SOA Principles Governance Discovery & Engagement Applications / Packages / Info Quality MDM Classifications Functional Coverage Business Services Catalog Business Process Agility where to start Tactical way: Legacy Application Modernization (with webmethods ApplinX) Strategical Way: Model To Execute (with webmethods BMPS) SOA Pattern Graphical USER Interface Orchestration Engine - WF Business Services - Public Service integration - ESB Business Services Implementation Database 11 February 2011 ProcessForum Get There 2011 Faster. 16

17 Demande de Reporting CREG Reporting Cwape Cwape raccordement, Information pannes interventions Recherche et innovation Gestion des incidents Gestion des assets Gestion du parc EP Gestion des horaires DC IT Asset Management RAB Etude Evolution du réseau Maintenances correctives et préventives Facturation de l'entretien EP Facturation des interventions EP Gestion des chantiers Monitoring du réseau Gestion des stocks Bordereaux de consommation EP Etude de raccordements Gestion des raccordements Gestion des autoproducteurs Relevé manuel index MMR via TP Relevé automatique index AMR WebIndex Gestion des compteurs Gestion des fraudes Gestion des CAB Gestion des tournées SmartMetering Gestion de TP Gection du registre d'accès Calcul Gridfee HT/MT Gestion des devis Validation des index Tournées - gestions des cartes - int/relevé Estimation des index Transferts UTILTS Structuring / Workflow Message Management - Mapper Gestion des clients protégés et X Dunning Transfert UTILMD INVOIC (gridfee) Facturation X et facutration Sociale Facturation fourniture X +... Self Service Equilibre opérationnel Gestion des tarifs de vente Infeed Allocation Reconciliation 4. IT Architecture - SOA Vision - Functional View Finances Etendre les revenus Maximiser la capacité d'investissement Réduire les coût par nombre de connection Objectif Business Améliorer le recovery Améliorer la facturation Optimiser les coûts de la sous-traitance Objectif BUS/IT Objectif IT IT Governance Clients / Fournisseurs / Régulateurs Rédurie le nombre de plaintes Réduire les interventions non planifiées Réduire les malus régulateur Processus Internes / IT Améliorer la maturité "processus" Améliorer la qualité du réseau Mettre en place le GIS Faciliter la démarche BI Gérer le portfolio applications Intégration IT de l'alg Limiter les coûts IT opérationnels Sortie du mainframe dans 2 ans Dedicated Solution ERP Solutions Business Intelligen ce GIS Mobility B2B B2C B2G Clients SLP Curves Transformateurs Cabines Carnets Infrastructure Rendez-vous Devis Raccordement EAN Point d'accès Historique Prestations Compteurs AMR Disjontceurs Compteurs MMR Horloge récepteur Fournisseurs Responsable d'équilibre Index URD Consommations EAV Communication avec régulateurs CallCenter B2B Management Gestion technique du réseau Gestion des accès au réseau Fournisseur Social & X Eclairage Public Gestion du metering Settlement 11 February 2011 ProcessForum Finances Support Achats HR Get There Faster.

18 4. IT Architecture - SOA Vision - Technical View 11 February 2011 ProcessForum Get There Faster.

19 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 19

20 5. IT Tranformation Plan Objectives A B C GATE 0 (2010) IT Gov & qualité de l information Accès facile à l historique des données Mainframe Démarrage du référentiel technique Gouvernance IT définie Infrastrucutre IT définie GATE 1 (2011) Revenus efficience Fonctions GRH Phase 1 (Q1) Sample 3 Sample4 Servcies IT déployés (service desk, catalogue de service, incident, change) GATE 2 (2012) Arrêt Mainframe et mobilité Fonctions GRH Phase 2 Services IT déployés (gestion de problèmes, capacity management GATE 3 (2013) Optimisation Stabilisation des phase 1 & 2 Portail de communication vers les fournisseurs (Self Service) urd soustraitants Déploiement de fonction de ForeCasting Objectifs 11 February 2011 ProcessForum Get There 2011 Faster. 20

21 IT GOV & Infrastructure Solutions spécifiques SAP Solutions Business Intelligence Geographical Information Systems (& EAM) Mobilité Plateforme de collaboration IT Governance & infrastructure CH Solutions SAP Solutions Business Intelligences GIS Mobilité Plateforme de collaboration GATE 0 GATE 1 GATE 2 GATE 3 11 February 2011 ProcessForum Get There 2011 Faster. 21

22 1 Preliminary & CIO Concerns 2 Discovery & Draft Vision 3 Business engagement on the Value Path 4 5 IT Architecture SOA Vision IT Transformation Plan 6 Open Mind & Questions 11 February 2011 ProcessForum Get There 2011 Faster. 22

23 Thank You! Contact : william.poos@nrb.be 11 February 2011 ProcessForum