A good deal for students. 100% online Zero paper. Housing benefit Flash the caf.fr site. Like your CAF! Practical guide

Transcription

1 A good deal for students 100% online Zero paper A good deal for students Flash the caf.fr site Like your CAF! Housing benefit 2014 Practical guide

2 Students, housing and CAF As a student intending to rent a flat or stay in university halls of residence, you are eligible for housing benefit provided your resources meet certain conditions. The family benefits organisation (CAF) provides a web service to simplify the administrative formalities. Go to and submit your housing benefit request online. This service enables you to: 6 submit your first application, or 6 update your dossier if you already receive benefits from CAF (and have a beneficiary number and confidential code). This practical guide sets out all the information you need to submit your housing benefit application online on Tips Direct access to to enter your application online: scan this flashcode (*) Estimate the amount of your housing benefit using the simulator on ÊClick on les services en ligne (online services) / les aides au logement (housing benefit) Ê estimez vos droits (estimate your rights) / le logement (housing) and follow the instructions to calculate your benefits. New! Find us on Facebook To help you with your application, CAF has opened a Facebook page Ê(facebook.com/cafetudiants) to answer your questions and publicise points of contact on campuses, in halls of residence, and so on. Any other questions? Go to Ê Accès direct / Pratique : étudiants... (Direct access / Practical: students) and read our advice for students or call (price of a local call from a landline phone) ÊMonday to Friday, from 9 a.m. to 5 p.m. (*) Download a flashcode reader application (such as mobiletag or lynkee) directly on your smartphone). Open the application, line up the code, you will be taken directly to the CAF website.

3 CAF simplifies formalities Rent statement To simplify formalities, you will only need to provide a rent statement in certain cases; this will be specified at the end of your online application. Application on hold When applying for housing benefit for the first time, you can now place your online application on hold. The information entered is stored to enable you to finish your online application at a later date. A reference number will be sent to the address entered. If your situation changes during the year 6 Changes in your situation can alter the amount of your benefits. Any changes, such as a new bank, new professional activity, living as a couple, and so on, must be notified to CAF immediately. If you do not notify us of changes quickly, you will be asked to reimburse benefits which were overpaid. 6 Moving out? Remember to notify us of the date on which you move out. This will avoid you having to reimburse any excess benefit payments. Notify us of all changes of situation on Staying in the same accommodation In May, CAF will ask you whether you will be staying in the same accommodation over the summer. As soon as you receive this request, you must log on to the Mon Compte (my account) section of using your beneficiary number and confidential code. You can then click on the vous conservez votre logement (stay in the same accommodation) link (in a blue box at the bottom of the screen) and follow the instructions. Mon Compte, a mobile app to keep things simple To make your dealings with CAF even easier, the Mon Compte application can be downloaded free of charge from app stores. You can view your beneficiary account on a smartphone or tablet and access the main elements of your file: rights and payments, letters, messages, statements, certificates, recent online requests and alerts to remind you of any documents to be sent to CAF. The application also enables you to enter complete and/or modify your contact information ( address and telephone number). To download Google Play Apple Store the mobile application:

4 Submit your application in a few clicks Quick and easy! Go to Click on Pratique : étudiants, Faire en ligne votre demande d aide au logement to apply for housing benefit online. If you are already registered with CAF: Log in and confirm your change of address, Follow the four steps: eligibility, conditions, data entry, finish. If you are not already registered with CAF: Follow the four steps directly: eligibility, conditions, data entry, finish. ➊ Step ➊ Eligibility Enter the details of your accommodation.

5 CAF - Aides et services - Les services en ligne - Accéder à une demande en ligne - Demander l'aide au logement Partenaires / Bailleurs Presse Recrutement Qui sommes-nous? Etudes et statistiques International Recherche Les services en ligne Estimer vos droits Accéder à une demande en ligne Télécharger un formulaire Connaître vos droits selon votre situation S'informer sur les aides Aides et services Accueil > Aides et services > Les services en ligne > Accéder à une demande en ligne > Demander l'aide au logement ➋ Conditions d'accès Engagement Saisie Fin Attention! Tous les écrans à compléter sont nécessaires au calcul de votre aide au logement. Votre dossier sera traité à réception du récapitulatif signé et des pièces justificatives demandées. Avant de démarrer Préparez les éléments indispensables pour réussir votre démarche : Contrat de location (ou bail), Déclarations de vos revenus ou Avis d'imposition des 2 dernières années, Relevé d'identité bancaire Si une Caf vous versait (ou à vos parents), des Prestations familiales : votre ou leur numéro de dossier Si vous accédez à la propriété : le certificat de prêt Step ➋ Conditions Read the conditions and details of the methodology carefully. En fin de demande Un récapitulatif vous indique les informations déclarées, après validation vous ne pourrez plus les modifier. Vous devrez l'imprimer, le signer avant de l'adresser à votre Caf, accompagné des pièces justificatives demandées. Quitter Continuer Mentions légales Partenaires / Bailleurs Etudes et statistiques Step Elus et collectivités ➌ Data entry L'actualité du mois Bailleurs Publications Cafpro Jeunes chercheurs Portail des partenaires Rsa Recherche La Lettre des Allocations familiales Observatoire national de la petite enfance Presse Expérimentation Filoue Communiqués de presse 2014 Données statistiques Communiqués de presse 2013 with Communiqués CAF: de presse 2012 Communiqués de presse 2011 Qui sommes-nous? Présentation Nos missions Nos savoir-faire any Nos rendez-vous changes. Textes de référence La Lettre des Allocations familiales Marchés If you are already registered Confirm your details or enter Enter the details of your new accommodation. If you are not already registered with CAF: Enter the details of your situation and your accommodation. International Français à l'étranger,étrangers en France Sélection d'études et recherches Coopération Technique Internationale Nos rendez vous Aides et services Les services en ligne Connaître vos droits selon votre situation S'informer sur les aides Accueil Ma Caf Mon Compte Recherche Aide Liens utiles Plan du site 09:02:01] ➌ Certain addresses and halls of residence are already listed. Remember to select the one where you will be living. ➍ Step ➍ Finish Your online application is complete. Do not forget to send in any requested documents.

6 Supporting documents When you apply online, you will be asked to provide various documents: already registered with CAF If you are registering for the first time Scan your rent statement and submit it online if requested to do so during the application Enter your application online Send the requested documents by post to CAF - 67 bd Vivier Merle Lyon cedex = Online application Documents sent Request processed 6 If requested during the online application: a rent statement completed by your landlord if you rent private accommodation. 6 A residence statement completed by the hall manager if you have a flat or a room in a university residence or a hostel (CROUS or INSA statement). 6 Civil status documents for the student receiving housing benefit and all people living with him/her, if born outside France, provide a legible photocopy of one of the following documents: Family record book (relevant pages) or current national identity card (both sides) or current passport (relevant pages) or birth certificate. People born in France do not need to provide civil status documents. 6 Non-EU nationals: a long stay "student" visa and, within three months of arriving in France, a photocopy of your passport showing the OFII (immigration authorities) stamp or the receipt provided by OFII. 6 EU nationals: proof of student status and a copy of your European health insurance card and a formal statement of sufficient resources. Benefit payments Housing benefit is always paid one month in arrears, i.e. on the fifth of the following month. Housing benefit application submitted online and requested documents sent to CAF. September October November Move in to accommodation CAF housing benefit entitlement starts Payment of benefit for October

7 Amounts The amount of benefit depends on how much rent you pay, your resources, the type of accommodation and where you live. 6Minimum resources used in calculations if your income is lower: Calculate and choose! Single people Collective accommodation Scholarship 4,900 (CROUS and other halls) No scholarship 5,900 Couples Private accommodation Scholarship 6,100 6,100 No scholarship 7,600 7,600 6 APL (for approved accommodation) and ALS amounts as of 1 January 2014 Scholarship No scholarship Bedrooms (APL or AL) 1 tenant (For rent of or more) (Note: for furnished bedrooms, only two-thirds of the rent including fees is taken into account) Private accommodation (APL or ALS) 1 tenant (For rent of or more) 2 co-tenants (For rent of or more) 2 students living as a couple (For rent of or more) Non-refurbished CROUS halls of residence (Regardless of the amount of rent; however ALS benefit cannot be higher than the rent paid) Refurbished CROUS halls of residence (ALS) and non-crous halls of residence (INSA, hostel benefit) (Regardless of the amount of rent; however ALS benefit cannot be higher than the rent paid) APL - Student hostels and young workers hostels (For rent of or more) If you are under 25, you are personally eligible for housing benefit provided your resources meet certain conditions, but if your parents are in France they will no longer receive family benefits for you (for example, if they receive family benefits, housing benefit or solidarity benefit (RSA), you will no longer be included in the calculations for entitlement). Before you submit your application, compare the amount to which you would be entitled and the amount your parents would lose.

8 Where to contact CAF 6 Student multi-service office - Common room of La Madeleine hall (CROUS) 59 rue de la Madeleine Lyon (7 th district) 4 September to 31 October 2014 (Monday to Friday, 10 a.m. to 5 p.m.) Self-service PC for entering applications. 6 CROUS Students returning to the same establishment must return an attendance certificate along with their residence certificate. All CROUS halls have self-service Internet access and connections in the rooms. 6 CRIJ Rhône-Alpes 66 cours Charlemagne - Lyon (2 nd district) From 1 July to 30 September 2014 Self-service PC for entering applications. 6 Université Lumière - Lyon II - Berges du Rhône campus - 86 rue Pasteur Lyon (7 th district) A CAF advisor will be in attendance on Thursday 4 September 2014 from 11 a.m. to 2 p.m. - Porte des Alpes campus - 5 avenue Pierre Mendès France Bron CAF advisors will be in attendance on Wednesday 3 September from 11 a.m. to 2 p.m. and Tuesday 14 October 2014 from 9 a.m. to 1.30 p.m. (at the Maison des Étudiants) During these times, a self-service PC will also be available for entering applications. 6 Université Jean Moulin - Lyon III - Manufacture des Tabacs campus - 6 cours Albert Thomas - Lyon (8 th district) CAF advisors will be in attendance on Tuesday 16 September 2014 from 10 a.m. to 4 p.m. - Les Quais campus - 15 quai Claude Bernard - Lyon (7 th district) CAF advisors will be in attendance on Thursday 25 September 2014 from 10 a.m. to 4 p.m. During these times, a self-service PC will also be available for entering applications. 6 INSA Coriolis lecture theatre (undergraduate department) - First floor of Fermat building 4 allée Lumière Villeurbanne A CAF advisor will be in attendance on Thursday 18 and Thursday 25 September 2014 from 1 p.m. Self-service PC for entering applications. 6 École Normale Supérieure de Lyon 15 parvis Descartes - Lyon (7 th district) A CAF advisor will be in attendance on Monday 1 September 2014 from 8.30 a.m. to 5 p.m. During these times, a self-service PC will also be available for entering applications. 6 At your student social facilities (universities and grandes écoles) Design by CAF Rhône - Communication / MM - June 2014 (photo CNAF: Jean-François Deroubaix)