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PARTIE I INTÉRÊT ET PRÉCISIONS M0AH,0 0,A,,, 0',9+,0,0K/ 70K0+,K,P+,K0 +,K,0/G9A00,,N,@,,0K9,/ ( 0K 0 0, 0 K, > 0 %,,< 8,9 >< 0, > 0, 0 +,,0< )A<F,,:""0K():R,<, R, 0< 0K, 79 0K, 9 0 A09 0 00, (00K, C<6,,<0A

PARTIE II FAIRE LE POINT : CONNAIS-TOI TOI-MÊME. C 0 6 29, 0< +,,,, 9, 0K70, 0, 2,0</ %,, 0 +,, < 086,9 K ; K +,, 0; (+,,<0 2 2-2,F/G@ %>+,;(0,,I,,9,,N,, ( 7, 0 K- / 0, G K7 0 +, C 09 < 2,(9 8, 0K (N I LA FORMATION,<,,700 A,<F>F0, &<, 79,,, K<,, 0K-,N+,9<,-79,-,K+,9<,>N,A, A,9 <, 0 * 6 1 0

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I.1 CAS PRATIQUE : UN EXEMPLE &0,,0 +, 7, I 0KA 0 0,,+,,70K, TO9I7KA9, +,,, 0K, 00, 0K,,+,0,,:+,:9,0KA9K8 700N+,,00K,, 00 0, 09 0K70 '9, 9,+,6,,,900P,+,,AH6 %0P &$0KAF$> ( 0KA9 SJ (A, AN F $, S70TGA@ I0KAF$0> 0I(,00U0 (NA,,,9, K 0+, +, +,+,F,9 +,K,,,0A,+,9 - - (, +,0G,@ +,3,9+,6,, G-@ CA0V 0=G,V 0W@ CA0A,G@

0,09,0 N - - (, +,0 V 0 XK,7I0 X0,0,0A,9 >-90A,K00K,0 0,7,, 7,+,G+,-@ A X, KA8 07, +,6,, 0K X07, 0,, X,-90 0,0KA -98,,-9, XK,00,, A,F 8K,,0K0 KA0 >0KC+,( FX,70K,,,A,, FX,00,,0K,,0,0K, 0K9,A+,K FX,00-,,0,,,N+,7, +,9+,0/0 X,-,,00 8,,-A>NJ X+,K6N98K,- K,0A +,0, X07G@,,070>J09 0A X,-0,,0K,A 9- XK60 X,-,000-9 K96 >N,+,9, 00K96 0K+, -9 0, 0K,,00,0K,A0 +,0>N, X0K, 0-, X0 A, X0K, A+, %80,98,-0>A F/ X,->0K,0 7,- X0,8+,K,00,6, X,-,K+,8, X,-060K,60, X,-,+,KA0 X,-0K0 A

#,09&09+,K0K,NB,K70-F,, -76,N,0,80, - 90 0,, 0 6 A +, H,,< 6 79 0 0,,, 0K, 2,<60 9,3N9,,, 0KA K 0,, N +,, 0K, #,0 0 7 - +, K 7 G+, 6F ; @9K00,K & A9,00N0+,>,,7+,,-0 N %,<00,9F,00+, 086 (, 7,0 0 K, 0, II L EXPÉRIENCE PROFESSIONNELLE ET LES STAGES N 0 7 0, H +,, <, K<6<00, 6 K,9 >< 0,, 6 8,,G,/00060+,,<P>90, 0@ ( 0,- AO, 0,, H0+,,<, +,9 < 6 0 N,-,9 7 +,9 +, G, 0 0 0,@

<H<,0 0L0,0,0,A 0,,< +,'+,,<N &,0A; % 0',9 <, 0' G0,90,-,79 @ <H<I>,< G,A0,,,90+,<70 0'0', 0 -, 0 A 0', 7,0A9 0',Q9 / 0,, I 09 >< 0 0, > 9,,, 29 A, 0 K %,<00, (KCA600:):G)0 0@R0H,+, LL L00L0-,000

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2,070KA,9,6,70 +,?7 <+, 0 6 F9,- +,, < 0 7,- 09,<707,A<F0 +,7A+, 2,,<P0 1)$36;$%)$[P8,9,, 1)$36$0;$[P,97+,,,-K<0>N,< ORGANISER FORMER COMMUNIQUER CRÉER - anticiper - prévoir - coordonner - distribuer - planifier - préparer - répartir - animer - éduquer - entraîner - éveiller - sensibiliser - expliquer - instruire - écouter - informer - dialoguer - interviewer - renseigner - rédiger - transmettre - adapter - concevoir - imaginer - innover - transformer - renouveler - trouver des solutions NÉGOCIER CONSEILLER CHERCHER DÉCIDER - approvisionner - argumenter - convaincre - démontrer - persuader - proposer - vendre - aider - clarifier - éclairer - guider - orienter - proposer - recommander - analyser - consulter - enquêter - étudier - expérimenter - observer - rechercher - arrêter - choisir - éliminer - juger - régler - réagir - trancher GÉRER ADMINISTRER DIRIGER DÉVELOPPER - amortir - budgéter - comptabiliser - économiser - équilibrer - investir - exploiter - classer - compter - enregistrer - gérer - recenser - ranger - établir - animer - commander - déléguer - réagir - anticiper - manager - assumer la responsabilité PRODUIRE CONTRÔLER AUTRES - effectuer - exécuter - réaliser - faire - appliquer - écrire - établir - apprécier - évaluer - expérimenter - mesurer - prouver - surveiller - vérifier - améliorer - augmenter - étendre - implanter - progresser - promouvoir - conquérir

III VOUS-MÊME III.1 INTÉRÊT DE LA DÉMARCHE :<F 0, : :<F 3 0 +, 3 0 0, : : #, <F,,,0,+,',,00B: +,9 0K,9 +, K,,, 0K, $,,690,<,+,K9,,0,,<,0NA,0 $006/G,A,, 6+,90,97@0$* $)0")1)9,7 $, 0 $ 1)$ 0E34#$$, - 0, 0,,, A0, /,P00 9,, 0 6 J 0 1)$ "$ 34#19,,F,,,9 +, K +,K0+, III.2 VOTRE PERSONNALITÉ :>0,F/:9,,,+, &'70+,, 78+,,+,K,9,8,A, F/,8,,,0,,0<9<0<6',03+,, >< 0, 0, - +,, 0< +,+,,A+,,,<,+,70-0 %, K,<, +,+, +,9,<0

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"&%&6$#$ ##$E$#%):)1)$0%%)$)%$$ 0E3)#B$ 26 ; ( 2, 0< 0 0,,, 7,-+, 96,,29,0,A,0K 9,0<, 0K III.3 VOS MOTIVATIONS %I9K,I,A<F,01,*4B#,0B&B,FK,- 0K/ 0 - F+,, B (,0 +,,, 0K, 0, +,, +,, :, 0+,9/,FKN C,8,0K,9 : :9 0,- ; : : ) K A, 70K ::$>,+,,00,/9 0+,6,60,,;: 0, B B,F/ 09 +,,F, 0,-,+,,09,0K/G@+,AA0KA,,,, B 2,,<,F/ 9 0, 9,0,-0,0,, +,9 P, 09 >,,,F/ 700,

< 6 0 9, 0 9 0 0K/-+,0,-0- * 0 2 3 2 5 ( 1 2 = C? M,0N D 0.,0, *4 % **,07 * &A0K,0K *3 7007 *5 70 *1 #,0NA, *= C70K *? %,0, *D 00

III.4 QUELQUES QUESTIONS POUR FAIRE LE POINT SUR VOUS,,060-,,F/ ><00,-+,,G+,+,,,/,,,@,<F,,0+,+,B S+,+,,0,F/B #, 7 B #, +,B #, - +,, 7, 6 K70B 2, 0<F, 7 0 0K9 0K,B, F B #,KF <,B #,B C<F,7B ZF,B <F,,,+,B C0<F, +, K /,//+,,B A<F,6+,B FF0A+,,,<0 B #,,, 0 B #,K0<F, 0K, B #, 0K <F, B < A0 +,, 0<-+,<,+,, A<F, 0 B C<F,,-, B,<F,,,,,8 0 / B C<F, 8,+,K,7,0+,,<B<F, - R, <, 0K9 0,<F,BZF,-,-B ZF,,P0,F/B <F,0B <F,,0B #,0L

III.5 LES QUESTIONS À SE POSER POUR ÉLABORER SON PROJET PROFESSIONNEL 1#:)$)B61)$1%9 * %,<F,+,B C<F,A,B 3 <F,,B 5 2,<F,70,B 1 C<F, 7 0K, 7 0,, B = <F,/ 0,, 0K, 0 9 08,,08,B? %,<F, A, 0 B 5 &<F,, 00 0 B 1 ZF,,0,,0K,B = ZF,/6,B? C<F,0B D &<F,A,+,B. %,<F, 0 7 0N B *4 C<F,,00B ** <F,0B * 2,<F,,-0,RK> 0K-AG090K6 @B L$)B61)$1%9 * <F, 0,, 0, A0 B F+,,,B 3 F +, +, >0K,,,,A/0B 5 2,<F,70K>B 1 2,A<F,0,B <$:)%#0$)B61)$1%9 * C<F,700B C<F,/0B 3,<F,,0K,0B >)%$$1$"$9 * F+,K0G0K6 @0K,,B #,,0,,,B 3 #,K0<F, 0,90,90,,9 0,8, B 5 #, KA,,, 9, B 1 #,<F,696B = ZF, / 6 7,, 0 6 B? F+,,0K,,B D ZF,/6+,AB 3

PARTIE III LE CURRICULUM VITAE I «VOTRE PARCOURS DE VIE» ET LES OBJECTIFS DU RECRUTEUR I.1 LE CV : SERVICE MINIMUM POUR POSTULER K+,K,00,,,,6,,+,K 9>,,600, 22KXCC%,6K 0,9,9+,, 0,67,&2 I.2 POUR LE RECRUTEUR, LA QUESTION EST : "NE PAS PERDRE DE TEMPS " %<+,KNAA,,,34140,2;,0,03,K[&2 0 K0[ 0, 0,, [,7 2,K<9K/0,0G,, 0,-N;@,9,,6+,,, 2 5

C,,0K9K>,0 (+,,< (0P+,K (H+,,<, (,+,,< (0,, 10,6K0,,02 II POUR BIEN PRÉSENTER VOTRE CV, METTEZ-VOUS À LA PLACE DU RESPONSABLE DU RECRUTEMENT II.1 DE LA CLARTÉ AVANT TOUT 2,,<,, o G, 3 -,@ 0 N 0 0 29 <,8,00,+,0,7 o (,,-,0,<,0QA %, 0<2,,+,K,,+,9< C5 G*-.9? @ K>< +, 0,, G<,-@ o (K,,9,02 GK,,,@ o ( 0, 2,, K/,,9,,, M<F0; o (P-990, /,96+,A; +,,0<8 o (0,A0G,,/,@ 1

o ( 2 :A:,, 9 >,<<,, G/0,0,7K+,@ o (>,-79,-7 $07,0>2 ( 2 A,- 7 0 +,,A+,967,, o & 0 9, 79 0, 2 A9, &9K,7<,0,,G,,,,0;@+,K>,,, o A 0 80, 2 +, 6 K K,7<+,00,,8,0A90,0; o,,;><,8,,:tq:,8,0k2, <9 7 O9 0 K- 6 K>, 0 0 II.2 DONNEZ DES INFORMATIONS PRÉCISES,090L0,G,6+,/,0,, @ 0, 0, A9 0 9,, <90,900,G+,' +,,<N@ &,0A; % 0',9 <, 0' G0,90,-,79 @ &0+,0'7 o, A 0,,,90+,< 7 0 0'0' o, 0 -, 0 A 0', 7,0A90',Q9 =

II.3 SOYEZ CONCIS POUR ÊTRE EFFICACE M,,<,N O9 (,0',2+,,,A,0,+,', 2+,0,- %,<7,,0'-000,+,,/ 7000P9,2,0,-A'; 2,,, A, - N 0 0 +,'70$FB"$0 3M G<,< 27800,; C6' ) ' A; 2,,<, -, 0P+,,0 #M >,H (( 00,0P+,,'<; '<K+,90',,<6,8, III COMMENT PRÉSENTER VOTRE PARCOURS? III.1 LE CV ANTICHRONOLOGIQUE OU RÉTROCHRONOLOGIQUE M < & +,,N 0 0,,,, 09 >, G,,?

7 0KA,,9 A@,,,, 0 0AA, 7 0, ( 2 A+, 09 0 +, K 0,,,,9,600 %,,9 0K, A 0K,, A0 +, K-0 3M (O (2A+,00>,0,, +,K70 0 0 0 +, A 0K,, (K,0,+,,/,0 0,,,,A0,,0N KA 0K, > 0 2 09 +, 0,-, 0G7+,9KA,7@ #M ( %00,, 0 0 0 0 PA,, 7,+,,<A0,A^ 00'0+,',/,00 0M P>,(Q <(9 2,, A, N, A,,, D

20>,N,0K0,,00 N,+,,< (0+,,<,7 2, <,, A 0K, 7 G, 9, 0K9 0K 9 0,/,HA@ M, <,,N,,N +,,< M,< 0 +,, < 6 +, 0 K>,9 R, < 9 7 0K0K-997, <,7N0J0+, %,< 07N9A,<F0,,7+,6+,,,<, "# $)%"5 "# "#"0 ) "# #%" III.2 LE CV THÉMATIQUE OU PAR DOMAINE DE COMPÉTENCE M <>,O9 ( 2 +, -,, 0 0 0 G,0F+,7,00K-@,+,,,<,P+,+,,<+,0,K< & K7,9 09 >,9, 0 (,,K+,00900060+,A, 0, >, K, 0 +,K,9 0 0FA,60,2.

( 2 +, 0 +, ; 00, 0K, 6 K>,, 3M (O CK0,,6R,,<+,KK0 &, J, 0 +,,,< R +,0, < 6,,K>,G6 00'/A,@ 000,-70,,, 0K- -,, 6 A S K, K, 0 0 - +,78 #M ( %0 /00 +,,<, 0,06,,A,0, 0M P>,(Q <(9 ( 2 +, A7, +,,, N98,0P99+,,, -09000K,07N, 9K0,-00,0K,A0K,,,- 0A,,- A,N,, 34

M, %<000+,,<+,0,,0 N9>0,0, 0 0,7+, 0 2 0, & +,,7+,9 0+,< 2 +,+, - 0,7+, A9 29 P 7,0A9 0, 0 O9 0 89 0 0K9QA9 <,7+, 0 0K,< 0,, 0 C0<,,0<0, III.3 LE CV MIXTE C +, 0, 2 A+, 0, 2 +, A,, $"$)"B":)N0A+,0, 0 +, A, 09 >,, 7N 0 0 7 M (O,,A0,2A+,0,2+, 3M ( $,,,N, M 0, 0 0 0,7+,,+,0A+, III.4 UN OU PLUSIEURS CV?, 07, 7 0, 2,P 0'00 3*

C02,,-0600, >,,206/^ IV LE CV RUBRIQUE PAR RUBRIQUE, 8, 0P9 A 0 0 A,,7+, 1,- A 6 K- %,<086,,,,,9,+,A,F 0K+, 0 0 K- 0 F9,,<,0K0 IV.1 L ENTÊTE : VOTRE IDENTITÉ A,026A,9,9,9,0,-0+,P0 M ( ("1G,P+,K+,,,P@ %4)$#)%,KA0,0GN,0 RKA0K,,/,G09 @, AN 0 0, 16 %$ $, 9 :: %,<,-9G&+,9,09 @9,,< 0,,, 0, A 0-, 9)%$61%9G0,07,N79,,<,08,@,0,97N,+, 3M < (K0,08,,,0,90, 0,, > 80 0 /"#$ #%D G,9 7H9 3

A9 @ %,,<6,0<,00K, 0A9 K>,,, 0 KA, K0 0K, 7,, G, < @ 7,>, 7 0 0 0 2,,< 8, :3%""&%5%)%:60K #M, < IR,,M 0A,,2 9,0 0 %<+,K>,,00009,9 00,, 0+,<KKA0,, %,,< 0 /, 0K9 K>, 0 A K J,, 00,K7,,0G07A@ <0,+,,KA<,,8, 2,,<0+,A,07 _ 0A0A90+,<F,<, 0M (SO,P+,00,,><,00,6,70,,,A0G2N+,@ G,0K0+,,0@ M,< 0,9, K < 0 29 K0,0+, NAA9<7960G@,G@ M<,+,:,:7597 HA9 33

/0P,8,9,K>, G@,7G<8,A07@ M, /, N 0 G,, 0, & @ &9,,,9 K,09,,/,,,,GA,AN-A9 0K,,,,9 @ &M <<, 2 2,,<0K9,0,7+,&0 BM I9 ), o 00 0 K G0 0 0K, 0KP<F6,,00@ o,<,,7g0,99 P0K, @ o,+,07+,<,+,0,a0,; IV.2 LE MÉTIER RECHERCHÉ OU L ACCROCHE )7A 9, N K 07, 0, 2,P0>+,,2 0,000G00 2K,7<346140;@ 35

070,,0,>0K6+,,, 0<906,,*99,3 * 2,G*,-,@ 3 28GK0,P,-07,@ M 070207GK,7< +,>,J0,,@ %,9K,+,,,+,,,00K7A,\7 %,0<6, 9K<600,00 3M, K,;,/, 0, 0 +, G-@9 I 0K, A,90K,9,9,9 &0K,6,9 07A0,N780K #M J K 7A9,, 0K-, 8 6 K 0M 8 M<, :7,: 0, > : 6 : %,K<0K0<9<F,0, 0,; 31

E,, 0 00, GN @ &/,N0,AH 6 0 >A+, G 0 9 A9 +,9 0 @ - IV.3 LA FORMATION 7A 09 0,7+,, 0, %,<0K-,N0N,9>0 A0 +,, +, K>,,,,,< 0 A,7+, N 0 K- & 0K,8,0P,0K,0P+,,<0,0N9,,<,7+,K- &, %>< o A,K,-0,0P o, o 00K790K7G+,@ 3=

0+,<G,+,,+,7@ N,9 K 07 0 0P 0,A< G, <, I9 < 0, &$090,7+,,<7,@0, TCT %,/,0PG@9<+,0P+,, K>,GK70,,9,,,<66,,00@,,-0 o 0<-G,8780,89+,0KF,9A09,,N @ o 0+,< -+,<,, 0,-,96/0F o <8,-+,9+,9,+,0,-0 o,a<,,, A 0, 8 G0 0K- +,9 +,9 0K> 0 >N9 0A+,9 A,,9,9 A907 @ IV.4 L EXPÉRIENCE PROFESSIONNELLE &<,9,9 0A 0 7, K - G00K9,, @ K6,00H 0+,0,9+,7 0K,- o ',, o '8,0 3?

o +, 9 K 0K> 0K/ 7 0K9000- -,A, SA,870'',/, (A6'A; IV.5 ACTIVITÉS EXTRAPROFESSIONNELLES, ACTIVITÉS EXTRASCOLAIRES, INTÉRÊTS PERSONNELS, AUTRES ACTIVITÉS, DIVERS 2,,< >, 0 > %, / 6,,+,9<0,0+,0A, 9 0 A, M<, +,, :+,:, >, 9 >09 ::, :: +,+, 9,,G7@ &K,,^ &,A,,, o 9 o +,,9 o AA0,9 o,n M,0,9 9 >A G6 0,,A<,,N9AO, 0 =4, /,, J@ IV.6 LES LANGUES,,,, 0 +,,9 9,,-,9,, >< 0, 0, 3D

G-, ]]]9 ]]9 ]]]9, A +,, A,@ 0+,<,)S( IV.7 ENVELOPPE TIMBRÉE POUR LA RÉPONSE OU PAS? J$90K+,+,,<+,K K KA,,, G +,,8,9 K 8;@ 3.

PARTIE IV LA LETTRE DE MOTIVATION 070,2 2,,0<0K80,9/ K00,000+, 02 <,-7+,,<-0A 0K,7<+,,,K,+,N,0,,;; I L ENVELOPPE +, K 9 K 9 K K 0 <F TG<,,,@ %/G,K><,,@ (0-**0J632 K00,F0, K> < 8 0 0, > :$%:9 :#0%:9 : $#: K,.,*4A,, $</>+,,G<0K+,K0 0 K9 < 0 K@ (K0 54

0/, %,<0,,,<F, 0 9 < < A G, / O@ 9 A<F,, +,K6 K,, 0 K, 0,, II LA LETTRE 09,976NA 0 II.1 LES ÉLÉMENTS OBLIGATOIRES * 202909,0,0,9, 2 (00K>,G @ 3 (00K0,, 5 (K780 1 (03,5A-,G* 0A@ = (,0<, 7+,9<::? %A, D (F,,/,,A +, 5*

< A 0 A9 S, > N,, 0 AA G,,@ < 0, N,,+,/,-+, M<,8,,7,G0,,7,09\7,+,F890,A,,;@ M< 0,9 0,A, 0 0, 7,, M< 0, 0KA % 79 7, (<,A,70*91691 (<,A0K606A, %A<,8,,G,<A,7,@A< A0 5

II.2 L OBJET 0+,6,,7,0,90/,, 6,900+,0998,,0KK>,2+,+,-7 )786'`------,000,YYLYYLY1 )780,A=*0,8,--YYLYYL4Y )786'`-----,6'CYYLYYL4Y )780-0,YYLYYL4Y,S3,,0,+,,F8F, II.3 L INTRODUCTION : «VOUS» (L ENTREPRISE). &0,,<70'-<, 8,- +,, < 0, G0'N ', +,,0<0'@,07>9KF6F00AAN78,78 2,<,YYYY^ II.4 L ARGUMENTATION : «JE» < 7,- +,, < 0 0 & 7,-9,<,+,,,<0N G%,,<60N,,< 7,-9KK,,;@ $+,,<7,K9KKA,, +,,<0, "06$7)$%$#D$%,0<6,N9,-; 2,A0<,0,K%,,<90<+,+, 53

9,9 7 0,709 2 +,+, - 0 A,A,0,0 <+,70<,',, II.5 «NOUS» M < <<<H(, C0,09,0<,8,,&20 6K>, EGO; (000/,,+,9,090,A+,0 K0+,00K 2+,+,-,-+,,,<, K +, 8 0, - 0K, +,,-<6 X 6 0,, +,,,<0K, K 9 +, 8,,, - 0 - K70 &798,-06,0<F,60+,,,0<7-3M,< )7AA900,07,G09,9,,K<@<60KA963+,N7 X,0KA9,9N, X,09096K,000A, X, 0KA9 09,9 K- 0, 0A, 55

II.6 LA SIGNATURE,8,60,<A,7, II.7 LE POST SCRIPTUM 6 0, +, 0 8, +, T O9,<F, +,, < 7 0 0 K & +, K, 2,K/7A0,7+,9,,< 9 0 0 7,,, 0>+, +,+, -, /, +, K,7< 0 0,,A,0 X,08,9,I, 00, X,9+,,,0 00K, X, 5, I 0, 00, III LA LETTRE DE CANDIDATURE SPONTANÉE III.1 UN VENDEUR SONNE À VOTRE PORTE K, 0 6 9 K,,+,, +,,,<,,0K0,60 90F,7+,,,/6,0,+, <,+,,K<00%KK,79KK,0,0679,K<70,K<0,,,;,00,9K/;;; 51

,0700,9,,,-, 0A,K6+,,,< (0,70, +,K99+,, III.2 LE DESTINATAIRE %<+,K,8,0,,0,,-6/ 0 00, ( 0 0 9K>,8,00,9,K,8,,,0 7N0+,0K0,,,G0,,K,+,0K0@ <0,,+,,,0G0K, 0 @ K, 00,, :,: 6,, A9 TO9,<9,<F,07A0,F;, 9 K, 0, +, K, 0 0,,90H<0K III.3 L OBJET K0700K,00,,,+,K K ( :00, :9,9, 0, C8,<F>,8,,0+,,+,000, -0K78,00, )7800,,6,:%0,7A: )7800,,60,----- )7800,,60,5L5L44 )7800,,6K,0---,,0K 5=

)7800,,6,, )7800,,6,,0N III.4 L INTRODUCTION (LE «VOUS»),6,9K+,00,+,K,9K/GK,7<+,K>,K+, 07N9<0;@,,8, 00, A,,,, (K,,, 09, 9 0K, 09 0K, 9,,,0K,+,F8 - $ 0 8, ),FS 0, *L5L44 0+, +, K 0,,0,F8,000C,7> XK 9 K, 0 >9 Y9 +,, 0< K0 X,,0, 9+,K+,,<6,,YYYY,6KA00 (,N A0 0 GA< 2 0,YYLYL4Y0YYY@,,6 III.5 LE CORPS DE LA LETTRE 0/,-000,G,@, 3 A -,9 K,7< +, K>,, 6 009 0 < <0,-00<F,0,A,,/+,,6, 5?

III.6 LA CONCLUSIONS 2,0<,8,,A+,,/07,,&2+,,<,,I K)$T(aC%;;;,-,0,0+,+,8,,0 9+,0K>,:7,:+,0,, 5D

5.

PARTIE V L ENTRETIEN,,8,,,I,,,000,G<+,,<,K +,, / 9 0 K/ K>, 0, 2@ I OBJECTIFS I.1 POUR LE RECRUTEUR N 0,,9 ' K,, +,,, 0 0 0'7,9, 7 0 '0 6 ' 0'0', 2'0+,0,00,0,, 00 0,- -,99F/ &, 0, 009, 0, 0A,9, G090K,90,90>N9 0KA,90>99I09 @ M, 0, 00 0KA 0 K +,99+,0,00A0 0,-+,-0K I.2 POUR VOUS 2,9,I 14

/, 0 J 0,, < '+,,<,<,,,,0,7, K>,9-2,,+,06 &0,<,00,,,,,,9 K, 0 A G0 0, 9 9,9 @ +, N 0, A -,<0A0K0 II QU EST-CE QU UN ENTRETIEN? (', 0A, +,, A 0' ', A 00 6, 7 0 0', 0 ',,0'A90, II.1 QUI SONT LES INTERLOCUTEURS? % 0 ', 0 7 0, 6,9,,<,,0,,0 (70,,,, (',> (7+,9009,0+, +,,F %,, <F,00B2,0<F,6'+, B ( & 970'9'6',0 0',,F06 0 N, +,, /, C 1*

0A, C,8,0',0361,,A0 90=,,, %,A $ >A,,,,9, 9 0 R '6,70,,9,'>0, &,97,,,,, 0 +, 0,,9,+,,0 %'9<F,+, II.2 QUELLES SONT LES FORMES D ENTRETIEN? M <(<,, < P5,>, KK,+,A,,K<6, +,, % 0 0, 8, G,,,@ K< 9,,-96+,+,0,67,6K-,, 6K,K>,;CN,,9,,<,,,,0K,,A,,00G,,+,A;@ %, / 6,,,, 09 +,,//A0, 2,<N\ 0+,,,, 3M PIT 'A 0' 00,9,,, &'7070,,,09 & #M 2,/+,G@0',00,060,908,-0P907,0N0'+,0,, 1

> 0',,,, 0,-9 0000 KK,0,+,6A,,,09696,9 A,-, NA A 0 +,A K,F6F0,+,/8,A,90< <, 0 G < +, <;@ 0<,-+,0J0,<6,,9,K,, %K,,G+,,K<0K,@,/<0 < 2,,0<00 %><,8,,9+,<, <F,0K,0>N,><F,,+,0,-,90K, C9,<G,@,,AK7000; <80 %,0090+,,<A0K 0M,,,,(, U( %,/,,09,,0790,+, K, 9, < +,K6,,,, 0< 6 A0 6, 0 6 +, 0 0 6,N+, %+,9,0<8 S,P0N %, < +, +,,, 6, 0 0 9 9 79,,< A0 0,,8 +, 13

%, 0<,9, < 6,,, 0, <K>,9,,HA0, G%90A+,,,/@ TO9 K,09<F; M,<(,,,,0 (,0, 9, 07A 009, 0 0' AF-:': 00', 0, 00 > 0,,,, A0 9,,000,, II.3 QUELLES SONT LES TECHNIQUES D ENTRETIEN? M < (,, 7,, 0 +,9 N ', 7, / 0,, 0 +,,,< / +,G@,0A/ 3M < E0+,,9,,,700,A9,0A, #M < (,,,,, - 2,,<, 0 9 8' +,<,6,98,,^ CA,<8,,<A,,,< 15

%, '<, 0 A,9, +,< 0'/ 07G@7,0 III AVANT L ENTRETIEN, UNE PRÉPARATION S IMPOSE <,0';,-, III.1 S INFORMER M, E,, <( 2,,< 7 0, 9 0K9 0 +,,79>09,0K0,/9,,0G,,0+,,,@ $U9GLLWWW Q @,A,-9 3M, P,( #, H +, %,,< 0 +,,>0G0,,@ )0, GLL L00L0-@ #M, >,, <00,97 11

0M,,EI,<,<( (,0K,/,7,,6K9,,9,P9,79,,9, C C,, K, 7, %,,<9<,-,,8,0,&2,P,, % K, A9 < K 79 00<6K0,-+, %9<, +, K, -+,, +, K,, -, GC#$ K,7<-9N,;;@ %,,<K,0&29A<F,,I,0K,08,7 %,,,8,9 <07,0KNF0 (,<0N,,9 07, 0KNF0 0A 0 K,, 0 K,7<07 +,, G,,9,,8,@ 90,08,9 8,>,, H A0,,, 0, %K,0,&2,7,09,P,09A0<F,70 +,9,/,,8,A07;GA,,,,,@ %,,/A, > 0 9,,< 0 K, -,,0<F, III.2 SE CONNAÎTRE 9,KKI+, C< 7,-00<000, 2, 0< 7 I 2 G0,@ <,0,700,,,0,-9 +,0'6+,,0<<6+,,< G,,,,<,0@90<6 <,- +, 77 6,, 6, 2,,< 6 1=

0,090+,900,9<F>0J6 /,0,, III.3 S ESTIMER %,,, 00 9,-,,,G7,,@0,,, 6 A G- 0 *D 6 * Q,@ ><, 7 0 0,G,79909 @+,,,, III.4 ARRIVER À L ENTRETIEN DANS DE BONNES CONDITIONS,, I +,, 09, N 00K KN+,K0,;,,0+,,07/ K><K,, 0,N0+,K>,0, C,,K,<+,K,, 0, N 7 ; (K, K+,,,K0,60,0000, C,<N, C, o,-, o T7 o &I o A o,+,a0 2/ o +,G,,9,,@ o 0K-+,,0 1?

o,078,-0+, o &,, M0,,<,, 0, 0,,, 0 0,7H9,7,+,0,,0 N0; V"$3%V $ $$* 0"&)$" %><, /9, < 80,G+,K-A;@K< <,,+, 0,-NF0,0+,,,<6K M< 0 <, 6 9 <,,9 +,< 0 +, 7,,00G7O90K-N;@><0,0,7 %><,G@,0<F, %,0<,00,0, I<,9<,A,0'< 0',+,0 1D

%,,,,,,, 0< 0, 09 < K% )T(C) ; F &,9 79K0-,7 IV PENDANT L ENTRETIEN / DÉROULEMENT ET CONTENU ('009'9, 1.

IV.1 LA PRISE DE CONTACT / PRÉSENTATION / INTRODUCTION ( A09 N 9 A (,, #,+,00,,0,0 (, C0<+,',6, %',0+,0NA +,K >,,9 ><F, 0, +,, 0,,GK,90<,@ %',0,9+,,F/,,9<07,9<, +,0,A:8KB:><F, ( A 0 0 0< +,K, 0 C><F,+,0,>9<,, (,,,,K,90600 (,,7K-0,A9A9 K,0A ( A0 A0<,, 0 >,- S 6, 8,>9 0<F,6,79,-+,,, (, ><F, 7 0 NA9 7>,,- (',,<+,,0,,9K< 0+,0N0,-N %,,< 00900<,7 (, 0 6, 79 <,<0<,-+,0J 0> =4

( - 0 7 09 K 0 0 +,+,K, +, K, 0 0 +, &< 0,A9, 0 K ;,9 K78 0 K 79,< +, 0, 7,,<,P +, +,, ( - 0 A A,<9 8,< +, 9,< 0K- 9 0K0 (,,,0, 0 +,,<0 K<600 (0<0J99><N < (,><700+,,I,,600 -+,,,K %>,G99@00<,0<G ;@,<F,,8, 0 0N +,, 9>6+,K,00:,RB: 6,,0<0,0 2,,<000K9,,,0, 0 0,, 6 70,8,7 0 0, 7 A &0<,8,,,< 9 <F, 6 0 6 0, (,,0/A/0 < 7 7,, 0 0 7,,,0,0<0, )$a2))ct(; IV.2 L ENTRETIEN / DÉVELOPPEMENT 0,,,6,A0,,,,+,, < 0 7N,+,, <,F/ 0 +, 2,,<76,+,+,,,/+,, =*

,< 2,,<60,0K90K,09090 F90/G+,90,9@90890 2,,<,6060+,+,,7A,, 0, /<F,,8,00 (,,, 6,, < 0',, 7 +, 0K/,N+,, < 0 0,- +, 2, < 79,,9 0',9H6,97900 '<0+, %C ( 0, 0, 0 K9 ><, 0,, 0 %, C, ',0>,,A0,,,00,,,96>,+,+,,00 5 &F$)00 &F1%+,K,6, &F#$+,K &F"$)%$7, I<F, 6 0, /,,K,9,8,9N9,, I 2,,<A0+,+,,, 7 - =

:C<F,086,70K,+,B: "# $ # $ #% "&"&# %,0<9,<0K05 %,,< 8, 0 9 F,8,,, K / 070,,-,67 0A,00, -:I<F,>0: " '('#$ ) #$ *"*# $)+'# 2, < +, > 0 0 N, - 0 0, 0 6 &,9, 0K 0 0 0 70,+,FNA0,,, NA A9 <,8, 0 0,, (0%C,K+,0?4b0+, %,9,,</+, I0, 7-0K,,,0K,0 #,00,,0 =3

I<F,6K6,0,7,2 G0-00-0 +,K6 -@ 2,,< A, 0 - -F, 0+,GK,7<;@ C 0,, 7,,,,,,,,ANA, < 8,, 2,,< 0K,,+,,0A 0,A,< 0 >, +, 0 0,,+,<8G,<+,,,0K,-@ 2><,6,,9,7 M<006P0K,+,90,+,0K, 20/,0A,90<6 0 <F, 0 0,- +,9 0 0 +,,,,, o 8 o XK98K o X, N 70 0 8 +, K,0 o A<0,0 0,,,,,00,0,+,, < 9, < +, -,,,, &,9,,,< 0K, 6,, +,K K 0 9K/6 =5

><,0+,9,,,K+, 0K90+,KI,9,<0,/,9,/6, K70<8+,0,0K XCC%;; M<A,80A9,9 $:)$$ $:)$$)1$,000'-790,< A, -&F+,,<,0- $:)$$"$,,,, -<F,'A B,<00, &<0KA +,,/,6K>,G>A9,0,+,^@ %, +,, 79 <, 0,,9 0, +,,9-7,, 00,<00,,, IV.3 LA CONCLUSION C ',, 8,+,K6 A 0 ; (, 0 ',+,0', %,,>N0 K F9, +,, < 0,, M< 0,A 0 F0 6 +,,<,,,0, 0K9,+,+,:C<F,0+,B: (SC$)$X)$%C2)C$)%$; =1

(+,+,,,<,,K,0N, 27G,9A97,0A9 @ 20NG9 @ 2 %<,,,,9 0 K 0 +, 0,A<8,+,0,<,,,0K9K; :)1)$016$1 #,9 0,,,, 0,9 0 0 0 +, 0G% K>,,0,09<F60A0@ #,0'>,00B,<,B %< $+,,<7,+,,,<9, 0, 0 %,,, 6 '9 F % ></G@606A9+,< IV.4 LES ANGOISSES DU RECRUTEUR ( 0K, 9, A< 0 /,9 0IF, 7 +,,0K>,K,7 K,8,9/+,890,, K 0 6 K,9,, K 9, 6 7 $, 0 0,, 0, ;,,9,000K+,0+,0009 K,+,0 ==

( 00 +,K, / N +, +, +,' 70 (00+,8,,+,, (+, 00 N 7+, 9,, 0 0, 0 K- 0 6 K 00'6A9'>,,+,,, +,0'/00 ( +, 0 >+, 6 P 0 +, G+, 0K06,@ 2,,< > 0 8,, A,, 0 ',, 0 6 K>, +,, < 7 K 0, 0 0,; IV.5 CE QUE LE RECRUTEUR VA FACILEMENT EXCUSER : VOTRE MALADRESSE,-,,000N99+,K,7 0+,0 K,+,K9,,+,7P IV.6 LES ERREURS À NE PAS COMMETTRE &0,0>, &,A, 0 0 0,A A0-9,09 %K0, 0 7N,-,, 7 +, 00,7,0+,,-,6, 0 K,+,,, 0KA,7 00+,,,<, =?

V CAS PARTICULIER : L ENTRETIEN DE PRÉ RECRUTEMENT PAR TÉLÉPHONE &,,0'000+, C0, R, < 0, 0 G> 0 7@, 29 A<A00,90<,,+,7,P+,0 A,+,+,'06; (+,,/0,,,76, G,7,>9, @A<F06,, <F,0- (',0,,09,P< 0+,, ><6,-0A, %,K>< 9<, %,<,8,G,K0;@ CA<F,,,, 2,, >,-,<8-9,A VI APRÈS L'ENTRETIEN VI.1 SON ANALYSE C><90,9+,,-+,,<,0,60G<,,9,,],,F9 0,0K<+,,77979+,+,, A/, <, 6 ',@ =D

2,,<>,0GFN@9,0', < ', '< 0 0, 0 A9'<600+,NA,00,,9><,8,,9 / 0 A0 G, A< +, 0 K0,/A@ <A,,,< 0 8 +,K,,, (,, K 0 &,P+,,<0K,9+, 6,,,0,-N,,<90<0',0<F,,',<0, 0 '7, 2,,< 70, A 0%,<00',09,+,<, 06P0', =.

< (0,,+,07, 0,.5, 0 >, 0 +, 0,A 0'/7, ):)1F)%0#9 %0A,0,00 0 7 >,,, A 0,, 0'7, &,'>, #,0>,0B ( 0 0 / > 0, 0 0 5 6 5D, N ', "0&%%0# A < '>,, +,', < 0 ', 0 +,, +,, < +,, &,-NA <',77+,,06-A 0, <00,, G- 0 9 7@ +,,,< 0,+, 0 ', C,<F, 0 0 6,, /, )< 0, 0, 6 ',0 0 00, NA -<60,%,AA<00,, 0, G -, +,@ 0'7 0 ',, 0 00 0' <, 0N '>, <,,0, +,+,- 2,<A9,L09,0A, 2,<9,L09N, 2,<9,L09,0, VI.2 S'INTÉGRER DANS L'ENTREPRISE (0N6,+,,,060 0KA (, 0,, 0 0'A % '09',,,,9'6/ '+,?4

',7<+,,,00'9, +,'60F ',R,0<0, 0900000'7,?*

VII LES QUESTIONS À SE POSER POUR BIEN PRÉPARER SES ENTRETIENS 2,,< F0,, 0 +,,7 0,/0',,0 6, VII.1 OBJECTIF 1 - CONNAÎTRE VOS CARACTÉRISTIQUES PERSONNELLES * #,B #,7B 3,0<F,,F/B 5 #,'F+,,0B 1 %, <, 0, A9, +, <F,AB = & 9 +,'<F, /, B?, 0 9 ' ^^^^^^^^ D #,G@B. #,, +,, < +,, < 6 AB *4 %' >, 3, 79 +,,0,,9,0F B ** #, A +,, <, 0 0,6,0BA<F,B * C+,>0A<F,,-B *3 &<F, 0 0, +,, < J, 0 '90'0 *5 <F,,G@,A,B *1 #,0'/-B *= #,,0B *? #,<F,B *D ZF,/G@60AB *.,><F,0+B?

VII.2 OBJECTIF 2 - ÉTUDES ET FORMATION * <F,,,6000N,+,<F,,,B 3 #,,+,,<,B B 5 #,,<F,7,B 1 & +, N <F,,,- B 7B =,<F, - 0 0 0 B? +,, FF G@ 6 B D %, < 6 0, 9 +,,,,<F,,8,0',B. <F0,0, *4 #,,8000',0G9 N989 @B VII.3 OBJECTIF 3. - COMPÉTENCES PROFESSIONNELLES * 2, < 6 G,,, >N +,9,,@9,><F,B S0+,,,0 3 #,F+,,,,B 5 %,9, 0 +,,,<,I0+,B 1, > <F,, 0, 0 +,,AB = #,,<F,,B?,+,>0/F,G@B D %<F,G,,<F,@0A,+,B VII.4 OBJECTIF 4 - EXPÉRIENCES PROFESSIONNELLES M <O * 2, <,, 0 A 9 <F 0- #,'<,, 0 AB 3 #, 0, <F, 0 AB 5 C<F, 0',N 7,B 1, +, <F,,,AB?3

3M,< * E0',0,0 #,+,,G@6 0B 3 #,7,+,,,<B 5,<F,0+, +,, < 78 0 0 L,0B 1 #,7B =,<F,00,+,, 0A<G,0+,,<@0'A 0B? #, N 0 G7,0A9, 0 9 0'9 9A0AA9 @B D C<F,0789+,B. <F07N+,,<,6,0 *4 #,,, '7 0 'B **,<F, ' 0,, J 0,,B *,<F, 0 J 0,, <AG@0B *3 X', 0 0 +,,< *5 #,0+,,<,BGB@ *1 #,<F,00NB *=,<F,<>,B #M P < ( N O *,<F, 0,- 0 +,,<,B,+,<F,+,B 3 & +, 0, /F,,0,B0,B 5 #,, A0, +,B 1 #, ' 0 +,, <,BB = #, +,, '<, - 0B 0M P <, < II< *,+,,<F,0B #,'F+,,<,B 3 #,'F+,,,0 B?5

5 &<F00, 1 #,,<F,, 0 +,, '<B = #,A,0B? #,,<F,,BG,+,/F8 6,7,B@ D #,B. #,, 0, +,, B *4 C<F,0',,B ** %, 0<, 7,9 +, <F,,-B * ><F,',0B *3 #,0-B *5,+,<F,0O,AB *1 <F,G,<@0'-,B *= C<F, +,+, 6 8, 6 0 B?1

VII.5 LES QUESTIONS PIÈGES LES PLUS SOUVENT POSÉES M,>, (H(, I < 9 0 +,, K< +, N 0 <, +,K,, <N0,970,,, - <,, 0 +,, < 0,9 7 0 A9 0 9,, 0 0<F, 0K9, 0 +,, G,/79/K0 & 9 0 +,, < 0, A, 0K,,7, 0K, @ 3M H <(,8 C 0 0 6 +,9, 0<,,,+,,<0,,0, &0,-9><7,600<,,,0+, < 8 0 7N,-9 -, (,, K, #M >, ( <, ( >,9 (69, 0< 0,- 0, 0,- +, K G,, 0, 0K/ 0>+,9 9,9 9, 7,, 0,9 7 0 K09 P,- 6 K-N@ 2, K,< 0,, 0 0 +, 0 9 6, 0K>, +,9 /9,A9 > <,,,?=

0M E(,,, J,, 9 & 0, HA ;, 0 8,,, 0 8, 0>9 0K09,, 0K9 07, 6 K % K,7N0079><0,0,0, -F 0 +,,0 6 0A, 6, 0 700 M E(,,, SO, 9 & 0, HA ;, 0 8,,, 0 A -90K0,00,9,,0KG,< > 7,, 0 0 0 N@9, % 7N 6, A, 6, >,, 0K 0 9 8,,<K7,00 2,<A9,0,<,/I M (, (H,( IO <E 5, II >,>,E,<G %060,09K68,9,< 6,, 9, K< % K 9 8,<, 0, 0 0,-9,9 > 0 N9 A 0 9 <, +,AH6,,<,0JN %, 0,9, :+,: 0K -,,,,,+,,<0+,87??

&M GW E >, (, H R,IM % +,, < 0 N 0 K9 00 ><0,+,+,,<-7 -+,<+,,086+,,<, M<9 09 0 0 +,, 0< * 9,,, 0 H, 0, -0,0K <+,K,07,,,<,0/, GK79K+,,K,<0O,, @ BM (, (H,( (, (, X <,( ( >, 9 ( 00 0, 9, <,,,9 0<+,,A0A,9+,+,+,,8, 0K, +, T O9, <, 0-0, +,9K<6A0+,,< M,>,(,,IY O<, O (, RM9 +, N 079,,, /, PA 0,A;(>,K0 %20,9,7,GA09>A9997,+,,,<-9 @ < 8 0 0 K9 0 09 +, * +,, <9+,,<70KA9,+,F80A;9,<, K+,,<,+,7,+,,,< -?D

4M (H(,<E, 9 700+,,<0K,9/K < 8 0 0 +,,/ AA& +,,K,/0+,,<0 %K, 00,-+,,90+,K,0K,-, +, ZM H >, W<E9 K,7< 0,8, 7 0-0 K, G 0 A,@0,6KK/+,,<,+,A %M (, QH >,,(, < ( < W9 C 6 +, KA 0 0 +,,, < 6 0, +, K 9 0 0 +,,,< 0, +,,, % K 086 9,,< 0 +,, < 0 0 K, 0 7 %,<,0N,G7,,,+,,+,, <;@ A,<, 0 A,,9, 9,,,,0,G/+,@ %, < 0,, G+,9, @ 0 +, K,+,,0R0, M >, H(, < 9 (6,9 K, 7 +,, 0 A 0K7 9600K,/J, 0 < 0 A :0: 0,?.

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